Information Technology & People
Issue(s) available: 108 – From Volume: 6 Issue: 1, to Volume: 32 Issue: 3
Category:
Information and Knowledge ManagementVolume 32
Volume 31
Volume 30
Volume 29
Volume 28
Volume 27
Volume 26
Volume 25
Volume 24
Volume 23
Volume 22
Volume 21
Volume 20
Volume 19
Volume 18
Volume 17
Volume 16
Volume 15
Volume 14
Volume 13
Volume 12
Volume 11
Volume 10
Volume 9
Volume 8
Volume 7
Volume 6
The role of consumption emotions in users’ mobile gaming application continuance intention
Lili ZhengThe long-term development of a mobile gaming application (app) depends on its continued use by its users. The expectation–confirmation model of IS continuance was used as…
Preventing identity theft
Abdullah Maitlo, Nisreen Ameen, Hamid Reza Peikari, Mahmood ShahKnowledge-sharing (KS) for preventing identity theft has become a major challenge for organisations. The purpose of this paper is to fill a gap in the literature by…
Should I stay or should I go? A study of IT professionals during a national crisis
Carlo Gabriel Porto Bellini, Prashant Palvia, Valter Moreno, Tim Jacks, Alexandre GraemlThe purpose of this paper is to discuss two important behaviors related to job mobility in the IT profession, namely, changing jobs to move to another organization…
The influence of ERP system usage on agile capabilities
Soud AlmahamidSynthesising theories of enterprise resource planning (ERP), psychological empowerment and agile capabilities, the purpose of this paper is to build and test a novel…
The importance of policy to effective IM use and improved performance
Lin Jia, Lijuan Huang, Zhijun Yan, Dianne Hall, Jiahe Song, David ParadiceAlthough the use of instant messaging (IM) at work has been studied in the IS field, its effective use and impact on performance have not been adequately addressed. The…
How students’ friendship network affects their GPA ranking
Yongli Li, Sihan Li, Chuang Wei, Jiaming LiuDue to the unintentional or even the intentional mistakes arising from a survey, the purpose of this paper is to present a data-driven method for detecting students…
Winning engaged consumers
Saleh Bazi, Alireza Hajli, Nick Hajli, Mohana Shanmugam, Xiaolin LinUnder the sunlight of social commerce, few concepts have blossomed like value co-creation. But when blurred strategies are implemented, the opportunity to wilt a brand is…
The role of relational norms in linking inter-partner learning and IT co-sourcing performance
Shu-Mei Hsu, Tzu-Chuan Chou, Gwo-Guang Lee, Ren Zong KuoThe purpose of this paper is to identify the antecedent factors that foster and sustain the development of relational norms from a social exchange process perspective and…
Lose your weight with online buddies: behavioral contagion in an online weight-loss community
Xiaolong Song, Jiahua Jin, Yi-Hung Liu, Xiangbin YanA question of interest is whether online social networks are effective in promoting behavioral changes and weight loss. The purpose of this paper is to examine the…
An empirical study of purchase behaviour on social platforms
Vladlena Benson, Jean-Noel Ezingeard, Chris HandSocial media users’ purchasing behaviour is yet to be fully understood by research. The purpose of this paper is to investigate how purchase intention is affected by…
To stay or not to stay? Discontinuance intention of gamification apps
Cheng-Kui Huang, Chun-Der Chen, Yu-Tzu LiuAs the application of gamification is gaining great attention and has grown increasingly, thousands of these applications can be easily obtained from mobile phone stores…
Analysing online reviews to investigate customer behaviour in the sharing economy
Carmen Kar Hang Lee, Ying Kei Tse, Minhao Zhang, Jie MaThe purpose of this paper is to investigate attributes that influence Airbnb customer experience by analysing online reviews from users staying in London. It presents a…
The effect of streaming services on the concentration of digital music consumption
Hyunsuk Im, Haeyeop Song, Jaemin JungThe purpose of this paper is to articulate whether consumers’ use of music via streaming service benefits niche products and diversified consumption of music. It examines…
Decomposing social networking site regret: a uses and gratifications approach
A.K.M. Najmul Islam, Matti Mäntymäki, Hajer KefiRegret is an undesirable yet very common outcome of social networking site (SNS) use. To date, the literature has examined SNS regret at an aggregate level. The purpose of…
Coping with institutional complexity
Raluca Bunduchi, Aizhan Tursunbayeva, Claudia PagliariDigital transformation projects are complex, lengthy and difficult to implement, often failing to meet their objectives. Previous research has attributed this failure to…
Disease risk and its moderating effect on the e-consultation market offline and online signals
Jia Li, Jie Tang, David C. Yen, Xuan LiuThe purpose of this paper is to investigate the moderating effect of disease risk in terms of the major signals (i.e. status, reputation and self-representation) on the…
Retaining users after privacy invasions
Le Wang, Zao Sun, Xiaoyong Dai, Yixin Zhang, Hai-hua HuThe purpose of this paper is to facilitate understanding of how to mitigate the privacy concerns of users who have experienced privacy invasions.
Solutions for counteracting human deception in social engineering attacks
Curtis C. CampbellThe purpose of this paper is to investigate the top three cybersecurity issues in organizations related to social engineering and aggregate solutions for counteracting…
Sharing economy and the lodging websites
Tahir M. Nisar, Nick Hajli, Guru Prabhakar, Yogesh DwivediThe purpose of this paper is to understand the main determinants that affect accommodation purchase intentions through lodging websites in sharing economy context. This…
Formal modeling and verification of a service composition approach in the social customer relationship management system
Alireza Souri, Amir Masoud Rahmani, Nima Jafari Navimipour, Reza RezaeiThe purpose of this paper is to present a formal verification method to prove the correctness of social customer relationship management (CRM)-based service composition…
Digital or human touchpoints? Insights from consumer-facing in-store services
Virginia Vannucci, Eleonora PantanoPrior research highlights the extent to which consumers largely appreciate the possibility to choose among different digital touchpoints during the in-store experience…
Young adult consumers’ involvement in branded smartphone based service apps
Juhi Gahlot Sarkar, Abhigyan SarkarThe purpose of this paper is to investigate various factors that shape young adult consumers’ smartphone-based service app involvement and their subsequent development of…
Establishing a partnership between top and IT managers
Anton Manfreda, Mojca Indihar ŠtembergerA poor relationship between top management and IT personnel is often denoted as a business–IT gap. In an era of digital transformation, bridging this gap and establishing…
Cybersecurity economics – balancing operational security spending
Stale Ekelund, Zilia IskoujinaThe purpose of this paper is to demonstrate how to find the optimal investment level in protecting an organisation’s assets.
How do enterprise social media affordances affect social network ties and job performance?
Xiayu Chen, Shaobo Wei, Robert M. Davison, Ronald E. RiceThe purpose of this paper is to investigate how four enterprise social media (ESM) affordances (visibility, association, editability and persistence) affect social network…
Mapping the economics, social and technological attributes of the sharing economy
Dinara Davlembayeva, Savvas Papagiannidis, Eleftherios AlamanosThe sharing economy is a socio-economic system in which individuals acquire and distribute goods and services among each other for free or for compensation through…
Enrolling citizens as informed consumers in quasi-markets
Agneta Ranerup, Helle Zinner HenriksenMany countries today, especially in Europe, provide publicly funded public services in quasi-markets. As these markets commercialize, agencies of various types are…
Cultural influences moderating learners’ adoption of serious 3D games for managerial learning
Haytham Siala, Elmar Kutsch, Suzy JaggerThe purpose of this paper is to investigate whether learners from different cultures adopt a serious 3D game to facilitate the learning of transferable managerial skills…
Predicting Users’ willingness to diffuse healthcare knowledge in social media
Xiao-Ling Jin, Zhongyun Zhou, Xiaoyu YuThe purpose of this paper is to investigate why users are willing to diffuse healthcare knowledge in social media by drawing on the communicative ecology theory (CET) and…
How stage theorizing can improve recommendations against phishing attacks
Alain Tambe EbotPhishing remains a major cybersecurity problem. Mainly adopting variance approaches, researchers have suggested several recommendations to help users avoid being…
Continuance use intention with mobile augmented reality games
Seongsoo Jang, Yi LiuAs mobile augmented reality (AR) games enter the maturity stage, understanding how to improve players’ continuance use intention with mobile AR games is critical. Drawing…
Imagine, feel “there”, and flow! Immersive experiences on m-Facebook, and their affective and behavioural effects
Inma Rodríguez-Ardura, Antoni Meseguer-ArtolaMobile Facebook (m-Facebook) creates many business opportunities for brands and firms while increasingly drawing interest in scientific literature. However, research is…
Crime and social media
Simplice Asongu, Jacinta Nwachukwu, Stella-Maris Orim, Chris PykeThe purpose of this paper is to complement the scant macroeconomic literature on the development outcomes of social media by examining the relationship between Facebook…
Role of empowerment and sense of community on online social health support group
Shwadhin Sharma, Anita KhadkaDrawing on the taxonomy of patient empowerment and a sense of community (SoC), the purpose of this paper is to analyze the factors that impact the intention of the…
Evaluating digital public services
Rana Tassabehji, Ray Hackney, Takao MaruyamaThe purpose of this paper is to consider recent field evidence to analyse what online public services citizens need, explores potential citizen subsidy of these specific…
Nudging with construal level theory to improve online password use and intended password choice
Jeffrey P. Kaleta, Jong Seok Lee, Sungjin YooThe purpose of this paper is to focus on a potential tradeoff between security and usability in people’s use of online passwords – in general, complex passwords are secure…
How many facets does a “social robot” have? A review of scientific and popular definitions online
Mauro Sarrica, Sonia Brondi, Leopoldina FortunatiOn the verge of what has been hailed as the next technological revolution, the purpose of this paper is to examine scientific and popular definitions of the social robot…
Online social network security awareness: mass interpersonal persuasion using a Facebook app
Ehinome Ikhalia, Alan Serrano, David Bell, Panos LouvierisOnline social network (OSN) users have a high propensity to malware threats due to the trust and persuasive factors that underpin OSN models. The escalation of social…
How does family support work when older adults obtain information from mobile internet?
Jie Xiong, Meiyun ZuoMore and more older adults begin to use the mobile internet to obtain information. However, the quality of information obtained through mobile internet by older adults is…
Perspective of Yemeni students on use of online learning
Adnan Aldholay, Zaini Abdullah, Osama Isaac, Ahmed M. MutaharOnline learning has evolved into a necessary means of learning because of its capability to enhance the education quality with minimum resources and infrastructure…
Switching from hotels to peer-to-peer accommodation: an empirical study
Ruihe Yan, Kem Z.K. Zhang, Yugang YuPeer-to-peer (P2P) accommodation has become increasingly popular in recent years, and hotels are facing unprecedented impacts. Attracting new consumers and retaining…
Converting hotels website visitors into buyers
Gomaa M. Agag, Mohamed A. Khashan, Nazan Colmekcioglu, Ahmed Almamy, Nawaf S. Alharbi, Riyad Eid, Haseeb Shabbir, Ziad Hassan Saeed AbdelmoetyDespite the increasing utilization of webpages for the purposes of information seeking, customers’ concerns have become a crucial impediment for online shopping. The…
The mobile phone as an argument for good governance in sub-Saharan Africa
Simplice Asongu, Sara le Roux, Jacinta C. Nwachukwu, Chris PykeThe purpose of this paper is to present theoretical and empirical arguments for the role of mobile telephony in promoting good governance in 47 sub-Saharan African…
Breaking the flow: a study of contradictions in information systems development (ISD)
Denis Dennehy, Kieran ConboyThe purpose of this paper is to examine contradictions (specifically tertiary and quaternary contradictions) that can disrupt the flow of work in contemporary systems…
Shoplifting in mobile checkout settings: cybercrime in retail stores
John A. Aloysius, Ankur Arora, Viswanath VenkateshRetailers are implementing technology-enabled mobile checkout processes in their stores to improve service quality, decrease labor costs and gain operational efficiency…
Conceptualising an IT mindset and its relationship to IT knowledge and intention to explore IT in the workplace
Ahmed Imran, Shirley GregorAn “IT mindset” significantly influences public sector information technology (IT) adoption in least developed countries (LDCs). The purpose of this paper is to explore…
Experiences of internet users regarding cyberhate
Serkan CelikThe purpose of this paper is to explore internet users’ experiences of cyberhate in the aspects of ethnicity, religion, sexual preference and political perspective.
Organizational practices as antecedents of the information security management performance
Daniel Pérez-González, Sara Trigueros Preciado, Pedro Solana-GonzalezThe purpose of this paper is to expand current knowledge about the security organizational practices and analyze its effects on the information security management performance.
Purchase intention in an electronic commerce environment
Mahmud Akhter Shareef, Yogesh K. Dwivedi, Vinod Kumar, Gareth Davies, Nripendra Rana, Abdullah BaabdullahThe purpose of this paper is to understand the integrated impact of the application of protection measures against identity theft on consumers’ synergistic perception of…
The role of structural assurance on previous satisfaction, trust and continuance intention
Patrick McCole, Elaine Ramsey, Andrew Kincaid, Yulin Fang, Huifang LIVaried accounts exist regarding the role of trust and satisfaction in online continuance intention and contexts within which this occurs. The purpose of this paper is to…
The effects of moral disengagement and organizational ethical climate on insiders’ information security policy violation behavior
Hao Chen, Patrick Y.K. Chau, Wenli LiThe purpose of this paper is to develop a model that integrates moral disengagement (MD) and organizational ethical climate (OEC) to understand information security policy…
Understanding Facebook to Instagram migration: a push-pull migration model perspective
Avus C.Y. Hou, Wen-Lung ShiauEmerging social networking sites (SNSs) are less advantageous than leading SNSs in attracting users. They might stand a better chance if they know what users want. The…
Key challenges to digital financial services in emerging economies: the Indian context
Nripendra P. Rana, Sunil Luthra, H. Raghav RaoDigital financial services (DFS) have substantial prospect to offer a number of reasonable, appropriate and secure banking services to the underprivileged in developing…
Software piracy and bundling in the cloud-based software era
Xiong Zhang, Wei T. Yue, Wendy HuiIn the cloud computing era, three merging developments in software industry are: cloud and on-premises software may offer complementary value to each other; cloud software…
Do employees in a “good” company comply better with information security policy? A corporate social responsibility perspective
Hyungjin Lukas Kim, Jinyoung HanThe purpose of this paper is to investigate the impact of corporate social responsibility (CSR) on employees’ compliance behavior concerning information security policy…
Prevention of cybercrimes in smart cities of India: from a citizen’s perspective
Sheshadri Chatterjee, Arpan Kumar Kar, Yogesh K. Dwivedi, Hatice KizginThe purpose of this paper is to identify the factors influencing the citizens of India to prevent cybercrimes in the proposed Smart Cities of India.
Beyond gaming
Robert Hooker, Molly Wasko, David Paradice, Robin Teigland, Charles HofackerThe purpose of this paper is to test flow as a construct distinctly separate from its antecedents, and the resulting impact on brand attitudes and purchase intent within…
Consumerization-conflict resolution and changing IT-user relationships
Hope Koch, Jie (Kevin) Yan, Patrick CurryThe purpose of this paper is to understand how the digital workplace, in particular employees using consumer tools at work (users), impacts how internal IT departments…
The integration of video games in family-life dynamics
Dina H. Bassiouni, Chris Hackley, Hakim MeshrekiEmpirical studies using the technology acceptance model (TAM) have mainly focussed on utilitarian technologies. The purpose of this paper is to extend the TAM in order to…
ISSN:
0959-3845Renamed from:
Office Technology and PeopleOnline date, start – end:
1990Copyright Holder:
Emerald Publishing LimitedOpen access:
hybridEditors:
- Dr Edgar A Whitley
- Dr Kevin Crowston
- Yulin Fang