Information Technology & People
Issue(s) available: 140 – From Volume: 6 Issue: 1, to Volume: 36 Issue: 8
Implications of algorithmic management on careers and employment relationships in the gig economy – a developing country perspective
Olatunji David Adekoya, Chima Mordi, Hakeem Adeniyi Ajonbadi, Weifeng ChenThis paper aims to explore the implications of algorithmic management on careers and employment relationships in the Nigerian gig economy. Specifically, drawing on labour process…
Unpacking dual effects of ambivalence toward technologies in online live streaming learning
Shixuan Fu, Jianhua Jordan Yu, Huimin Gu, Xiaoxiao SongShifting to OLSL classes during the pandemic can bring learners ambivalent experiences: negative, positive or both appraisals toward the technologies. However, few studies have…
Understanding the process of building institutional trust among digital payment users through national cybersecurity commitment trustworthiness cues: a critical realist perspective
Ben Krishna, Satish Krishnan, M.P. SebastianThe current body of empirical research regarding the impact of trust in the cybersecurity commitment of institutions on digital payment usage has focused solely on a macro-level…
Role of social media news consumption in cultivating opinion polarization
Labeeba Kothur, Vidushi PandeyThis paper aims to investigate the mechanisms through which social media news consumption across different platforms leads to opinion polarization in society. To this end, the…
A double-edged sword: social media use and creativity
Guangxi Zhang, Sunfan MaoThe use of social media is an integral part of modern life, yet the impact of social media on creativity is a paradox. Drawing on the conservation of resources theory, the authors…
The future of working from home: a mixed-methods study with IT professionals to learn from enforced working from home
Simon Lansmann, Jana Mattern, Simone Krebber, Joschka Andreas HüllmannPositive experiences with working from home (WFH) during the Corona pandemic (COVID-19) have motivated many employees to continue WFH after the pandemic. However, factors…
Understanding the effects of specific techno-stressors on strain and job performance: a meta-analysis of the empirical evidence
Qin Yuan, Jun Kong, Chun Liu, Yushi JiangWhile the phenomenon of technostress has received significant attention from researchers in recent years, empirical findings concerning the consequences of specific forms of…
A framework for consumers' assessments of location-based advertising (LBA) and selective exposure to privacy-related online information
Sann RyuThe purpose of the current research is to present an explanatory framework for how people selectively attend to privacy-related news information about LBA depending on the extent…
Bridging the adoption gap for cryptocurrencies: understanding the affordances that impact approach–avoidance behavior for potential users and continuation usage for actual users
Milad Armani Dehghani, Dionysios Karavidas, Alexandra Rese, Fulya AcikgozWith the rise of cryptocurrency and its influence on the financial industry, this paper aims to explore cryptocurrency affordances that lead to approach–avoidance behavioral…
Evaluating compliance for organizational information security and business continuity: three strata of ventriloqual agency
Marko NiemimaaThe purpose of this research is to study how compliance evaluation becomes performed in practice. Compliance evaluation is a common practice among organizations that need to…
Exploring the antecedents of “deep” eWOM providing behaviour in mobile shopping: a multi-country study
Sunil Sahadev, Sean Chung, Mustafeed Zaman, Indria Handoko, Tan Vo-Thanh, Nguyen Phong Nguyen, Rajeev KumraThe study aims to look at deep eWOM providing behaviour in m-commerce and attempts to explore its antecedents. Personalisation is proposed as an indirect antecedent of deep eWOM…
The configurational effects of artificial intelligence-based hiring decisions on applicants' justice perception and organisational commitment
Jun Yu, Zhengcong Ma, Lin ZhuThis study aims to investigate the configurational effects of five rules – artificial intelligence (AI)-based hiring decision transparency, consistency, voice, explainability and…
Unraveling real-time mobile connectivity paradox and emotional ambivalence: a quasi-experimental design from a multi-source perspective
Yubing Sui, Adeel Luqman, Manish Unhale, Francesco Schiavone, Maria Teresa CuomoThis study develops and validates a theoretical model of real-time mobile connectivity, examining how employees' perceptions of their relationship with supervisors influence their…
Do the certainty tone and seniority of physicians matter in patients' information adoption in online health communities?
Jiahua Jin, Qin Chen, Xiangbin YanGiven the popularity of online health communities (OHCs) and medical question-and-answer (Q&A) services, it is increasingly important to understand what constitutes useful answers…
Understanding consumers' interest in social commerce: the role of privacy, trust and security
Hsiao-Ting Tseng, Waqar Nadeem, M. Sam Hajli, Mauricio Featherman, Nick HajliConsumers may enjoy the information sharing and social support made available when a social media platform is used for pre-purchase research; however, do consumers reevaluate the…
Adopting blockchain-based traceability in the fruit supply chain in a developing economy: facilitators and barriers
Teck Lee Yap, Rajkishore Nayak, Nhung T.H. Vu, Duy Tung Bui, Thi Thu Tra Pham, Darcy W.E. AllenBlockchain-based traceability technology (BTT) is an emerging digital technology that claims to have the potential to fulfil the demand for traceability to safeguard fruit safety…
Proxy design: a method for involving proxy users to speak on behalf of vulnerable or unreachable users in co-design
Anna Sigridur Islind, Johan Lundin, Katerina Cerna, Tomas Lindroth, Linda Åkeflo, Gunnar SteineckDesigning digital artifacts is not a linear, straightforward process. This is particularly true when applying a user-centered design approach, or co-design, with users who are…
Instant messaging, interruptions, stress and work performance
Luminita Hurbean, Louie H.M. Wong, Carol XJ Ou, Robert M. Davison, Octavian DospinescuThe authors investigate the relationship between instant messenger (IM) use and work performance, mediated by interruptions and two key indicators of the stress associated with…
How enterprise social media affordances affect employee agility: a self-determination theory perspective
Yuan Sun, Zhu Mengyi, Anand JeyarajThis paper aims to investigate whether and how enterprise social media (ESM) affordances affect employee agility.
Risking it all in the metaverse ecosystem: forecasting resistance towards the enterprise metaverse
Aman Kumar, Amit Shankar, Aqueeb Sohail Shaik, Girish Jain, Areej MalibariThis study investigates organizations' non-adoption intention towards the enterprise metaverse. The innovation resistance theory (IRT) is used as an underpinning theory to examine…
Chinese older adults' social media use: a study of WeChat from a social practice perspective
Brad McKenna, Wenjie Cai, Hyunsun YoonResearch into older adults' use of social media remains limited. Driven by increasing digitalisation in China, the authors focus on Chinese older adults (aged 60–75)’ use of…
Effects of work interruption on employees' work performance: moderating role of social media usage
Liang Ma, Xin ZhangWork interruptions (WIs) due to social media are becoming more and more common in the daily lives of organizations. However, the relationship between WI and work performance of…
Knowledge management as an asset for operational processes in marginal healthcare centers
Jean Robert Kala Kamdjoug, Serge-Lopez Wamba-Taguimdje, Martin TchoukouaThis research paper aims to explore the added value of knowledge management (KM) and its antecedents for innovation and organizational performance (OP) in marginal healthcare…
Artificial intelligence or human: when and why consumers prefer AI recommendations
Fei Jin, Xiaodan ZhangArtificial intelligence (AI) is revolutionizing product recommendations, but little is known about consumer acceptance of AI recommendations. This study examines how to improve…
Comparing security perceptions and relationship configurations of mobile device modders and non-modders
Sigi Goode, Amir RiazIt is becoming easier for end-users to modify their information system, sometimes against the wishes of management or the original manufacturer. In the mobile device context…
The service attributes of robo-advisors: a choice-based conjoint analysis
Jian-Ren Hou, Yen-Hsi Li, Sarawut KankhamAs an alternative to hiring financial specialists or investment consultants, robo-advisors offer financially automated investment services. This study aims to investigate how…
Managerial approaches and sociotechnical implications of the adoption of consumer-facing in-store technology in organizational processes: the case of fashion retail
Francesca Bonetti, Patsy Perry, Gary WarnabyFashion retailers have increasingly adopted consumer-facing in-store technology (CFIT) to enhance the customer experience/service provision. This paper aims to explore managerial…
Cloud computing adoption decision-making process: a sensemaking analysis
Ariana Polyviou, Nancy Pouloudi, Will VentersThe authors study how cloud adoption decision making unfolds in organizations and present the dynamic process leading to a decision to adopt or reject cloud computing. The authors…
A qualitative study of penetration testers and what they can tell us about information security in organisations
Stefano De Paoli, Jason JohnstoneThis paper presents a qualitative study of penetration testing, the practice of attacking information systems to find security vulnerabilities and fixing them. The purpose of this…
A multi-model approach for the extension of the use and gratification theory in video game streaming
Xiao-Yu Xu, Syed Muhammad Usman Tayyab, Qingdan Jia, Albert H. HuangVideo game streaming (VGS) is emerging as an extremely popular, highly interactive, inordinately subscribed and very dynamic form of digital media. Incorporated environmental…
How do enterprise social media affordances affect knowledge sharing within project teams: the social cognitive theory view
Xu Ren, Xiangmei SunThe use of enterprise social media (ESM) can promote knowledge sharing within project teams. However, the potential mechanism of ESM affordances influencing knowledge sharing has…
Trust but verify: the effect of religiosity and social conformity on verification of content shared via social media
Ashraf Khalil, Salam Abdallah, Rafiq Hijazi, Kundan SheikhThis study aims to understand the patterns of content-sharing behaviour on major social media platforms by young adult users with reference to how these sharing patterns are…
Understanding the determinants of technology upgrade: an integration of retrospective and prospective perspectives
Yan Zhang, Nan Wang, Yongqiang SunTechnology upgrade has been adopted as a strategy for technology vendors to modify and improve their incumbent technologies. However, user resistance is widespread in practice. In…
Examining the role of social media influencers in service failure and recovery strategies: an empirical investigation of millennials' views
Wilson Ozuem, Michelle Willis, Silvia Ranfagni, Kerry Howell, Serena RovaiPrior research has advanced several explanations for social media influencers' (SMIs’) success in the burgeoning computer-mediated marketing environments but leaves one key topic…
Improving ethical usage of corporate data in higher education: Enhanced Enterprise Data Ethics Framework
Trinity McNicol, Bailey Carthouser, Ivano Bongiovanni, Sasenka AbeysooriyaThe purpose of this study is to address the generalised lack of guidance on ethical treatment of corporate (e.g. non-research) data in higher education institutions, by focusing…
Consumer avoidance toward message stream advertising on mobile social media: a stimulus-organism-response perspective
Xiaodong Li, Zibing Liu, Yuan Chen, Ai RenMessage stream advertising (MSA) has become an increasingly popular option for advertising on mobile social media. However, MSA is often avoided by consumers, and this avoidance…
Understanding online reviews adoption in social network communities: an extension of the information adoption model
Zheshi Bao, Yun ZhuOnline reviews derived from peer communications have been increasingly viewed as an important approach for consumers to gather pre-purchase information. This study aims to examine…
The failure of online endorsement systems in investment communities: evidence from Yahoo! Finance
Peng Xie, Hongwei Du, Jiming Wu, Ting ChenIn prior literature, online endorsement system allowing the users to “like” or “dislike” shared information is found very useful in information filtering and trust elicitation in…
Adoption of ambient-assisted living: the relevance of practices, ecosystems and temporality
Siv Elisabeth Rosendahl Skard, Herbjørn Nysveen, Per Egil PedersenAmbient-assisted living (AAL) is one solution to the challenges of healthcare systems in an aging population. Using the “ecosystem adoption of practices over time” (EAPT) as a…
Exploiting organizations' innovation performance via big data analytics: an absorptive knowledge perspective
Hsiao-Ting Tseng, Shizhen (Jasper) Jia, Tahir M. Nisar, Nick HajliThe advantages of applying big data analytics for organizations to boost innovation performance are enormous. By collecting and analysing substantial amounts of data, firms can…
The influence of online host–guest interaction on listing popularity in peer-to-peer accommodation: the role of listing price and reputation
Fuzhen Liu, Kee-hung Lai, Chaocheng HeTo promote the success of peer-to-peer accommodation, this study examines the effects of online host–guest interaction as well as the interaction's boundary conditions of listing…
Artificial intelligence (AI) for user experience (UX) design: a systematic literature review and future research agenda
Åsne Stige, Efpraxia D. Zamani, Patrick Mikalef, Yuzhen ZhuThe aim of this article is to map the use of AI in the user experience (UX) design process. Disrupting the UX process by introducing novel digital tools such as artificial…
Digital innovation in social cash organizations – the effects of the institutional interactions for transforming organizational practices
Atika Ahmad Kemal, Mahmood Hussain ShahWhile the potential for digital innovation (DI) to transform organizational practices is widely acknowledged in the information systems (IS) literature, there is very limited…
Factors influencing attitude and intention to use autonomous vehicles in Vietnam: findings from PLS-SEM and ANFIS
Mohammad Iranmanesh, Morteza Ghobakhloo, Behzad Foroughi, Mehrbakhsh Nilashi, Elaheh YadegaridehkordiThis study aims to explore and ranks the factors that might determine attitudes and intentions toward using autonomous vehicles (AVs).
“Technology is killing me!”: the moderating effect of organization home-work interface on the linkage between technostress and stress at work
Debolina Dutta, Sushanta Kumar MishraThe fear of the pandemic, confinement at home and the need to work created a unique situation. The pandemic catalyzed work-from-anywhere practice by adopting information and…
The effects of cognitive dissonance and self-efficacy on short video discontinuous usage intention
Ting Chen, Xia Li, Yaoqing DuanThe discontinuous usage behavior of short video social media presents an ongoing challenge to platform development. The purpose of this study is to investigate the antecedents of…
Work engagement of online car-hailing drivers: the effects of platforms' algorithmic management
Weimo Li, Yaobin Lu, Peng Hu, Sumeet GuptaAlgorithms are widely used to manage various activities in the gig economy. Online car-hailing platforms, such as Uber and Lyft, are exemplary embodiments of such algorithmic…
The effects of Experience-Technology Fit (ETF) on consumption behavior: Extended Reality (XR) visitor experience
Timothy Jung, Sujin Bae, Natasha Moorhouse, Ohbyung KwonTraditionally, Task–Technology Fit (TTF) theory has been applied to examine the usefulness of technology in the work environment. Can the same approach (based on experience rather…
Continuous knowledge contribution in social Q&A communities: the moderation effects of self-presentation and motivational affordances
Lijuan Luo, Yuwei Wang, Siqi Duan, Shanshan Shang, Baojun Ma, Xiaoli ZhouBased on the perspectives of social capital, image motivation and motivation affordances, this paper explores the direct and moderation effects of different kinds of motivations…
To be, or not to be, happy? That's the question: a study on three levels of the digital divide and individual happiness in China
Zhiqin Lu, Peng Li, Qinghai Li, Heng ZhangThis paper according to the logic of the “digital access divide--digital capability divide--digital outcome divide” aims to systematically discuss the impact of the digital divide…
Follow and spread the word: the effects of avatars and message framing in promoting fact checking posts on social media
Jian-Ren Hou, Sarawut KankhamFact-checking is a process of seeking and displaying facts to confirm or counter uncertain information, which reduces the spread of fake news. However, little is known about how…
Exploring active and passive interactions in social networking services: a psychological needs perspective
Yongqing Yang, Jianyue Xu, Lesley Pek Wee Land, Shuiqing Yang, Thomas ChesneyPeople's socializing behavior in social networking services (SNS) presents dramatically different features, forming differentiated online social interaction patterns (DOSIP) in…
The effect of social media use on job performance with moderating effects of Cyberloafing and job complexity
Elmira Zahmat Doost, Wei ZhangThis study aims to investigate whether social media use (SMU) at work has a curvilinear effect on job performance and whether Cyberloafing (non-work-related use) and job…
Tacit knowledge sharing in information systems development projects: social interdependence and regulatory focus perspectives
Shin-Yuan Hung, Jacob Chia-An Tsai, Kuanchin Chen, Charlie Chen, Ting-Ting YehThe purpose of this study is to examine tacit knowledge sharing within information systems development (ISD) projects by exploring the combination of social interdependence theory…
Understanding proactive knowledge sharing and knowledge withholding in physician-driven online health communities – a professional role identity perspective
Jiaoyang Li, Xixi Li, Cheng ZhangWhile spontaneous and voluntary knowledge contribution in online communities promotes value co-creation, dysfunctional knowledge behaviors hamper the effectiveness and development…
How TalkTalk did the walk-walk: strategic reputational repair in a cyber-attack
Derrick Boakye, David Sarpong, Dirk Meissner, George OfosuCyber-attacks that generate technical disruptions in organisational operations and damage the reputation of organisations have become all too common in the contemporary…
Looking for accommodations? What motivates consumer information search behavior on Instagram, Facebook groups and personal profiles on social networking sites
Ofrit Kol, Sabina LissitsaThis paper aims to examine the association between the perceived values of information (economic, hedonic, functional, psychological) and the actual use of social networking…
The roles of conflict management and psychological empowerment in virtual teams
Shubhi Gupta, Govind Swaroop Pathak, Baidyanath BiswasThis paper aims to determine the impact of perceived virtuality on team dynamics and outcomes by adopting the Input-Mediators-Outcome (IMO) framework. Further, it also…
Credibility of Youtube product reviews and customers' product return intention: a product fit uncertainty perspective
Aditya Nugroho, Wei-Tsong WangThis research aims to examine the factors that influence customers' product return intentions and proposes that YouTube product reviews can mitigate customers' desire to return a…
Transitions in daily search tactics: during the cross-app interaction search process
Jing Chen, Hongli Chen, Yingyun LiCross-app interactive search has become the new normal, but the characteristics of their tactic transitions are still unclear. This study investigated the transitions of daily…
Working in a bubble: techno-isolation as an emerging techno-stressor in teleworkers
Agata Mirowska, Tuba BakiciThe purpose of this study is to investigate existing and emerging technology-driven stressors using the transactional model of stress and coping (TMSC).
Unpacking the privacy–personalisation paradox in GDPR-2018 regulated environments: consumer vulnerability and the curse of personalisation
Fatema Kawaf, Annaleis Montgomery, Marius ThuemmlerThe paper addresses the privacy–personalisation paradox in the post-GDPR-2018 era. As the regulation came in a bid to regulate the collection and use of personal data, its…
How users cognitively appraise and emotionally experience the metaverse: focusing on social virtual reality
Ayoung SuhDespite the increasing interest in the metaverse—immersive three-dimensional virtual worlds wherein personalized avatars interact with one another—little is known about how users…
How do we elicit more user feedback in the social Q&A community? A consideration of the expertise-required question
Mi Zhou, Bo Meng, Weiguo FanThe current study aims to investigate the factors that impact the feedback received on answers to questions in social Q&A communities and whether the expertise-required question…
Examining the effects of disinformation and trust on social media users' COVID-19 vaccine decision-making
Zulma Valedon Westney, Inkyoung Hur, Ling Wang, Junping SunDisinformation on social media is a serious issue. This study examines the effects of disinformation on COVID-19 vaccination decision-making to understand how social media users…
How to make users fall in love with a mobile application: A moderated-mediation analysis of perceived value and (brand) love
Lili ZhengThe study aims to examine the indirect relationships via application (app) brand self-relevance emotions and self-relevance that underlie the relationships between perceived value…
Cross-country determinants of citizens' e-government reuse intention: empirical evidence from Kuwait and Poland
Kristijan Mirkovski, Kamel Rouibah, Paul Lowry, Joanna Paliszkiewicz, Marzena GancDespite the major information technology investments made by public institutions, the reuse of e-government services remains an issue as citizens hesitate to use e-government…
The effect of social support on teleworker environment and work engagement: a multimethod analysis
Shiva Kakkar, Samvet Kuril, Surajit Saha, Parul Gupta, Swati SinghEmploying the “Job demands-resources (JD-R)” framework, this study examines the impact of co-occurring social supports (supervisor, coworker, and family support) on the telework…
Symbolic power, discourse, and underrepresentation of women in IT
Tanya Jurado, Alexei Tretiakov, Jo BensemannThe authors aim to contribute to the understanding of the enduring underrepresentation of women in the IT industry by analysing media discourse triggered by a campaign intended to…
Examination the effects of organizational innovation and knowledge management strategy in information technology companies in R&D departments on service quality and product innovation
Fatma Sonmez Cakir, Ozan Kalaycioglu, Zafer AdiguzelThe purpose of the article is to examine the concepts of knowledge management strategies, innovation and service quality in information technology companies that have research and…
Social interaction and the successful exit of cultural and creative crowdfunding projects: evidence from the Modian platform
Lin Jia, Ying Zhang, Chen LinSocial interaction in comment sections has become a key factor for backers' decision making in crowdfunding platforms. However, current research on the two-way social interaction…
How sales promotion influences consumers’ physical exercise and purchase behaviors: evidence from mobile exercise app data
Seongsoo Jang, Hwang Kim, Vithala R. RaoFirms can benefit from designing sales promotion based on the analysis of consumers' physical exercise and purchase data. This study aims to study mobile exercise app data to…
Can augmented reality (AR) applications enhance students’ experiences? Gratifications, engagement and learning styles
M. Claudia tom Dieck, Eleanor Cranmer, Alexandre Prim, David BamfordThe use of augmented reality (AR) and experiential learning go hand in hand. Although AR learning opportunities have been well discussed, there is limited empirical research on…
Does value co-creation matter? Assessing consumer responses in the sharing economy
Waqar Nadeem, Jari SaloThe sharing economy has evolved as a result of the diffusion of information and communication technology and facilitates collaborative consumption and production otherwise known…
Sociomaterial influence on social media: exploring sexualised practices of influencers on Instagram
Hélène Bussy-Socrate, Karina SokolovaRelying on social influence and sociomateriality theories, this research provides new insights about the social and material drivers relating to the sexualisation of online…
Establishing ties or strengthening friendships? Students' use of online social networks in intercultural friendship development
Baohua Yu, Yick Wah LeungThis study was conducted to achieve the following objectives: (1) determine the differences and reasons for using outgroup OSNs by gender, age and student groups (Mainland and…
Understanding social media discontinuance behavior in China: a perspective of social cognitive theory
Chunmei Gan, Hongxiu Li, Yong LiuTo understand the mechanisms underlying social media discontinuance behavior, this study explores factors affecting social media discontinuance behavior from the perspective of…
Evaluating the potential impact of online assessment on students' academic performance
Ellis L.C. Osabutey, P.K. Senyo, Bernard F. BempongWith the outbreak of the COVID-19 pandemic, online assessment has become the dominant mode of examination in higher education institutions. However, there are contradictory…
Excessive technology use in the post-pandemic context: how work connectivity behavior increases procrastination at work
Siqin Yao, Jintao Lu, Hanying Wang, Joel John Wark Montgomery, Tomasz Gorny, Chidiebere OgbonnayaUsing role stress theory, this study examines how work connectivity behavior (WCB) blurs the lines between employees' work and personal lives, thereby encouraging procrastination…
Information confusion as a driver of consumer switching intention on social commerce platforms: a multi-method quantitative approach
Jianming Wang, Tan Vo-Thanh, Yi-Hung Liu, Thac Dang-Van, Ninh NguyenOn the basis of the approach-avoidance motivation theory, this study aims to examine the role of information confusion in influencing consumer switching intention among social…
The future of platforms, big data and new forms of capital accumulation
Bhabani Shankar Nayak, Nigel WaltonThe paper argues that the classical Marxist theory of capitalist accumulation is inadequate to understand new forms of capitalism and their accumulation processes determined by…
The problematic use of smartphones in public: the development and validation of a measure of smartphone “zombie” behaviour
Andrew Pressey, David Houghton, Dogá IstanbulluogluWe have witnessed an evolution in the use of smartphones in recent years. We have been aware for some time of the potentially deleterious impact of smartphones on users' lives and…
Online flight booking: digital nudging to decrease aviation-related carbon emissions
Christian Meske, Ireti Amojo, Christoph MüllerOnline flight booking websites compare airfares, convenience and other consumer relevant attributes. Environmental concerns are typically not addressed, even though aviation is…
Depressive mood and compulsive social media usage: the mediating roles of contingent self-esteem and social interaction fears
Fayaz Ali, Muhammd Zubair Tauni, Muhammad Ashfaq, Qingyu Zhang, Tanveer AhsanGiven the limited literature on depression as a contributing factor to compulsive social media use, the present research examines the role of perceived depressive mood (PDM) in…
Understanding civil servants' intentions to open data: factors influencing behavior to disclose data
Fernando Kleiman, Sylvia J.T. Jansen, Sebastiaan Meijer, Marijn JanssenThe opening of government data is high on the policy agenda of governments worldwide. However, data release faces barriers due to limited support of civil servants, whereas the…
Students' adoption of AI-based teacher-bots (T-bots) for learning in higher education
Rajasshrie Pillai, Brijesh Sivathanu, Bhimaraya Metri, Neeraj KaushikThe purpose of this paper is to investigate students' adoption intention (ADI) and actual usage (ATU) of artificial intelligence (AI)-based teacher bots (T-bots) for learning…
Setting goal difficulty in monetary incentives to physicians: evidence from an online health knowledge-sharing platform
Yuanyuan Dang, Shanshan Guo, Haochen Song, Yi LiPrior studies on the impact of incentives on physicians’ online participation mainly focused on different incentives while ignoring the difficulty of setting monetary incentives…
Local social network structure and promotion effectiveness in social commerce
Huasi Xu, Yidi Liu, Bingqing Song, Xueyan Yin, Xin LiDrawing on social network and information diffusion theories, the authors study the impact of the structural characteristics of a seller’s local social network on her promotion…
Exploring satisfaction with social networking sites through the lens of fan page visiting: uncertainty reduction and general systems theory perspective
Soo Il Shin, Dianne Hall, Kyung Young Lee, Sumin HanThe purpose of the current study is to examine a social network site (SNS) users' overall satisfaction with SNS use in conjunction with their fan page visiting activities. We…
Digging deeper into responsibility: an investigation of responses to online help-request marketing campaigns in social networking groups
Zhongtao HuThere is a growing trend among online merchants to conduct help-request marketing campaigns (HMCs), which refers to a kind of marketing campaign that leverages participants'…
Explaining technology migration against the change in terms of use: an fsQCA approach
Laila Dahabiyeh, Ali Farooq, Farhan Ahmad, Yousra JavedDuring the past few years, social media has faced the challenge of maintaining its user base. Reports show that the social media giants such as Facebook and Twitter experienced a…
Contribution to team and community in crowdsourcing contests: a qualitative investigation
Hanieh Javadi Khasraghi, Isaac Vaghefi, Rudy HirschheimThe research study intends to gain a better understanding of members' behaviors in the context of crowdsourcing contests. The authors examined the key factors that can motivate or…
The impact of virtual interaction on consumers' pro-environmental behaviors: the mediating role of platform intimacy and love for nature
Xuebing Dong, Yaping Chang, Junyun Liao, Xiancheng Hao, Xiaoyu YuCompanies are increasingly designing pro-environmental games to motivate users to implement pro-environmental behaviors (PEBs). However, how different types of virtual…
The influences of expressive and instrumental social ties in social commerce: integrating dyadic views from buyers and sellers
Xixi Li, Zhijie Li, Qian Wang, Xunhua GuoEntrepreneurs and individual sellers heavily leverage their social ties embedded in social media, expressive or instrumental, to penetrate the market and achieve business success…
A feminist-affordance lens: examining the power outcomes of the actualization of smartphone affordances
Randa Salamoun, Charlotte M. Karam, Crystel AbdallahThe authors explore the entanglement of smartphone technology and power in this paper. This paper explores the following question: In what ways does the actualization of…
The role of capabilities in digital service development and delivery: the case of start-up organisations
Gongtao Zhang, M.N. RavishankarDigital technologies create myriad innovation opportunities and have inspired the establishment of many new start-ups in recent years. Despite the growing knowledge on digital…
Stickiness formation among mobile apps of different social levels: multigroup analysis using the cognitive–affective–conative framework
Xingchen Zhou, Pei-Luen Patrick Rau, Zhuoni JieThis study aims to reveal how mobile app stickiness is formed and how the stickiness formation process differs for apps of different social levels.
The greening of IT use: the impact of environmental concerns on the use of internet systems
Frank Goethals, Jennifer L. ZiegelmayerInternet use has a high environmental footprint that is often overlooked by end users. This paper contributes to limiting the negative environmental footprint of Information…
I do not want to be perfect: investigating generation Z students' personal brands on social media for job seeking
Nguyen M Trang, Brad McKenna, Wenjie Cai, Alastair Maclean MorrisonThis research aims to explore generation (Gen) Z's personal branding on social media when job seeking.
Pandemic sociomaterial bricolage: how vulnerable communities used social media to tackle the COVID-19 crisis
Fernando Pinto, Marie Anne Macadar, Gabriela Viale PereiraThis research was conducted to understand how vulnerable communities used social media (SM) tools to face the impacts of the COVID-19 pandemic. Affected by the lack of information…
Achieving software development agility: different roles of team, methodological and process factors
Shekhar Rathor, Weidong Xia, Dinesh BatraAgile principles have been widely used in software development team practice since the creation of the Agile Manifesto. Studies have examined variables related to agile principles…
Do ethics drive value co-creation behavior in online health communities?
Muhammad Salman Latif, Jian-Jun Wang, Mohsin ShahzadOnline health communities (OHCs) have been recognized as emerging platforms on the Internet used for health purposes. Despite its emergence, developing a successful OHC is still a…
The effects of digital platform expectations, information schema congruity and behavioural factors on mobility as a service (MaaS) adoption
Alemayehu Molla, Sophia Xiaoxia Duan, Hepu Deng, Richard TayMobility as a service (MaaS) is a new model of bundling personal transport options from multiple providers to provide frictionless service. The model integrates information and…
Effects of social media empowerment on COVID-19 preventive behaviors in China
Jiandong Lu, Xiaolei Wang, Liguo Fei, Guo Chen, Yuqiang FengDuring the coronavirus disease 2019 (COVID-19) pandemic, ubiquitous social media has become a primary channel for information dissemination, social interactions and recreational…
Joint drivers of different shades of green IT/IS practices: a strategic cognition perspective
Adela Chen, Nicholas RobertsPractitioners and academics are starting to recognize the benefits of green IT/IS practices. Despite these benefits, this study aims to know more regarding the factors that would…
Exploring the consequence of information communication technology-enabled work during non-working hours: a stress perspective
George Yui-Lam Wong, Ron Chi-Wai Kwok, Shanshan Zhang, Gabriel Chun-Hei Lai, Yanyan Li, Jessica Choi-Fung CheungThis study aims to examine the impact of information communication technology-enabled work during non-working hours (ICT-enabled WNWHs), as a source of stress, on employee…
Elementary and secondary school students' perceptions toward the use of e-learning under the COVID-19 pandemic: a mixed-methods study
Kaifei Xu, Xin Bao, Lu LuThe lockdown of schools to control the spread of Coronavirus Disease 2019 (COVID-19) has adversely affected elementary and secondary school students in China. However, little…
Adoption of artificial intelligence (AI) based employee experience (EEX) chatbots
Rajasshrie Pillai, Yamini Ghanghorkar, Brijesh Sivathanu, Raed Algharabat, Nripendra P. RanaAI-based chatbots are revamping employee communication in organizations. This paper examines the adoption of AI-based employee experience chatbots by employees.
Exploring the ineffectiveness of gamification health management: a U-shaped relationship between competition and technological exhaustion
Dan Li, Hualong Yang, Zhibin HuGamification design is considered an effective way of changing users' health behavior and improving their health management performance. Even though numerous studies have…
Impacts of normative and hedonic motivations on continuous knowledge contribution in virtual community: the moderating effect of past contribution experience
Lingfeng Dong, Jinghui (Jove) Hou, Liqiang Huang, Yuan Liu, Jie ZhangThis paper aims to explore the effects of normative and hedonic motivations on continuous knowledge contribution, and how past contribution experience moderates the effects of the…
Helping middle-aged and elderly short-video creators attract followers: a mixed-methods study on Douyin users
Changyu Wang, Jin Yan, Lijing Huang, Ningyue CaoDrawing on information foraging theory and the SERVQUAL model, this study built a research model to investigate the roles of middle-aged and elderly short-video creators' online…
The influence of membership fluidity on the coevolution of the social and knowledge systems in online knowledge communities
Jiangnan Qiu, Wenjing Gu, Zhongming Ma, Yue You, Chengjie Cai, Meihui ZhangIn the extant research on online knowledge communities (OKCs), little attention has been paid to the influence of membership fluidity on the coevolution of the social and…
Abusive supervision and cyberloafing: an investigation based on Stressor-Emotion-CWB theory
Arindam Bhattacharjee, Anita SarkarCyberloafing is an organization-directed counterproductive work behavior (CWB). One stream of literature deems cyberloafing to be bad for organizations and their employees, while…
Mobile health community loyalty development process in China: an empirical study from information seeking perspective
Xuejie Yang, Dongxiao Gu, Honglei Li, Changyong Liang, Hemant K. Jain, Peipei LiThis study aims to investigate the process of developing loyalty in the Chinese mobile health community from the information seeking perspective.
Caged, helpless but not bored: consumption values derived from over-the-top platforms during pandemic
Shalini Talwar, Puneet Kaur, Sushant Kumar, Michel Laroche, Amandeep DhirThe use of over-the-top (OTT) platforms grew substantially after the declaration of the COVID-19 pandemic in 2020. With the pandemic receding, there is a concern that users may…
Understanding people's intention to use facial recognition services: the roles of network externality and privacy cynicism
Tu Lyu, Yulin Guo, Hao ChenBased on the cognition–affect–conation pattern, this study explores the factors that affect the intention to use facial recognition services (FRS). The study adopts the driving…
Homogenous or heterogeneous? Demand effect of reviewer similarity in online video website
Jun Yang, Demei Kong, Hongjun HuangNowadays, online platforms which provide products or services try to implement their homegrown communities to facilitate users' social interactions. Reviewers' activities in these…
Identification of research trends in emerging technologies implementation on public services using text mining analysis
Manuel Pedro Rodríguez Bolívar, Laura Alcaide MuñozThis study aims to conduct performance and clustering analyses with the help of Digital Government Reference Library (DGRL) v16.6 database examining the role of emerging…
Privacy-preserving AI-enabled video surveillance for social distancing: responsible design and deployment for public spaces
Nehemia Sugianto, Dian Tjondronegoro, Rosemary Stockdale, Elizabeth Irenne YuwonoThe paper proposes a privacy-preserving artificial intelligence-enabled video surveillance technology to monitor social distancing in public spaces.
What citizens experience and how omni-channel could help–insights from a building permit case
Birgit Schenk, Mateusz Dolata, Christiane Schwabe, Gerhard SchwabeBy increasing the digitalization of commercial services citizens' expect more from public services. First of all, this study will strive to identify which problems citizens…
A deep-learning-based image forgery detection framework for controlling the spread of misinformation
Ambica Ghai, Pradeep Kumar, Samrat GuptaWeb users rely heavily on online content make decisions without assessing the veracity of the content. The online content comprising text, image, video or audio may be tampered…
Understanding digitally enabled complex networks: a plural granulation based hybrid community detection approach
Samrat Gupta, Swanand DeodharCommunities representing groups of agents with similar interests or functions are one of the essential features of complex networks. Finding communities in real-world networks is…
The role of patient engagement in patient-centric health information exchange (HIE) initiatives: an empirical study in the United States
Pouyan Esmaeilzadeh, Spurthy Dharanikota, Tala MirzaeiPatient-centric exchanges, a major type of Health Information Exchange (HIE), empower patients to aggregate and manage their health information. This exchange model helps patients…
How does business analytics contribute to organisational performance and business value? A resource-based view
Sheshadri Chatterjee, Nripendra P. Rana, Yogesh K. DwivediThe purpose of this article is to identify how the organisations are able to improve their business value through acquisition of business analytics capabilities and by improving…
Making sense of business analytics in project selection and prioritisation: insights from the start-up trenches
Efpraxia D. Zamani, Anastasia Griva, Konstantina Spanaki, Paidi O'Raghallaigh, David SammonThe study aims to provide insights in the sensemaking process and the use of business analytics (BA) for project selection and prioritisation in start-up settings. A major focus…
ISSN:
0959-3845Renamed from:
Office Technology and PeopleOnline date, start – end:
1992Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Prof Edgar Whitley
- Prof Kevin Crowston
- Prof Yulin Fang
- Prof Jyoti Choudrie
Further Information
