Draws from case study research conducted in 14 UK and USA‐based manufacturing and service firms, most with mature teamworking structures. Aims to examine practitioner perspectives and current practices in teamworking and to assess the strategic contribution that work‐based teams are making to quality improvement.
Teare, R., Ingram, H., Scheuing, E. and Armistead, C. (1997), "Organizational teamworking frameworks: evidence from UK and USA‐based firms", International Journal of Service Industry Management, Vol. 8 No. 3, pp. 250-263. https://doi.org/10.1108/09564239710185433Download as .RIS
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