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Making the case for in‐house training

Michael A. Crumpton (Jackson Library, University of North Carolina at Greensboro, Greensboro, North Carolina, USA)

The Bottom Line

ISSN: 0888-045X

Article publication date: 1 November 2011




The purpose of this paper is to provide the structure needed to create an in‐house training program for libraries as a means for improving staff competencies during periods of economic problems.


The paper pulls information from the business environment and gives a human resources perspective on training programs used in companies that also have limited financial means.


The information and structure provided for development of a training program has had proven results.

Practical implications

This information will require action on the part of libraries interested in gaining this advantage.


These proven methods and steps can increase a library's case when seeking to justify allocation of resources and will add value to the organization as it serves its primary clientele.



Crumpton, M.A. (2011), "Making the case for in‐house training", The Bottom Line, Vol. 24 No. 3, pp. 167-172.



Emerald Group Publishing Limited

Copyright © 2011, Emerald Group Publishing Limited

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