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The use of category management practices to obtain a sustainable competitive advantage in the fast‐moving‐consumer‐goods industry

Kyle Dupre (Corporate Wholesale HBC Inventory Analyst at Supervalu, Chanhassen, Minnesota, USA)
Thomas W. Gruen (Assistant Professor of Marketing at the University of Colorado, Colorado Springs, Colorado, USA)

Journal of Business & Industrial Marketing

ISSN: 0885-8624

Article publication date: 1 December 2004

Abstract

Despite massive efforts of suppliers and retailers in the fast‐moving‐consumer‐goods (FMCG) channel to adopt the efficient consumer response (ECR) practices, many of the expected benefits have not been realized. This study examines the history and implementation practices of ECR in the USA and in Germany and presents conceptual models that compare the likely outcomes when ECR‐based category management practices are initiated either by the supplier or by the retailer channel partner. Combining the knowledge gained from a series of interviews with industry experts with their own ECR experiences, it is shown how a strategic competitive advantage can be realized through the combination of both supplier and retailer views and expertise in category management practices. The article concludes with an examination of barriers to implementation of category management plans and suggests ways to overcome these barriers.

Keywords

Citation

Dupre, K. and Gruen, T.W. (2004), "The use of category management practices to obtain a sustainable competitive advantage in the fast‐moving‐consumer‐goods industry", Journal of Business & Industrial Marketing, Vol. 19 No. 7, pp. 444-459. https://doi.org/10.1108/08858620410564391

Publisher

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Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited