An expert system for implementing successful quality circle programmes in manufacturing firms
International Journal of Quality & Reliability Management
ISSN: 0265-671X
Article publication date: 1 October 1996
Abstract
Examines the successful implementation of quality circle programmes in manufacturing firms. Presents work carried out during a research project undertaken to analyse the difficulties manufacturers and quality managers presently face in implementing successful quality circle programmes and develop an expert system to overcome these difficulties by providing expert advice and solutions. Discusses the importance of quality circle programmes in total quality management, and appraises the ability of the expert system to implement them. Illustrates the development methodology and functioning of the IBM PC‐based expert system developed during the research through a number of figures which include sample runs. Concludes by describing the primary benefits of this expert system and efforts taken to validate it.
Keywords
Citation
Aravindan, P., Devadasan, S.R., Narasimha Reddy, E. and Selladurai, V. (1996), "An expert system for implementing successful quality circle programmes in manufacturing firms", International Journal of Quality & Reliability Management, Vol. 13 No. 7, pp. 57-68. https://doi.org/10.1108/02656719610128565
Publisher
:MCB UP Ltd
Copyright © 1996, MCB UP Limited