Total Quality Management in the American Defence Industry: A Case Study
International Journal of Quality & Reliability Management
ISSN: 0265-671X
Article publication date: 1 December 1994
Abstract
The US Department of Defense is playing a significant leadership role in implementation of TQM. Provides an overview of the process of implementing total quality management in the US Department of Defense and discusses the implications of this change for its subcontractors and related industries. A specific case study involving a multinational aerospace defence manufacturer is examined.
Keywords
Citation
Pitman, G.A., Motwani, J.G. and Schliker, D. (1994), "Total Quality Management in the American Defence Industry: A Case Study", International Journal of Quality & Reliability Management, Vol. 11 No. 9, pp. 101-108. https://doi.org/10.1108/02656719410074332
Publisher
:MCB UP Ltd
Copyright © 1994, MCB UP Limited