Building Quality Control Systems for Hospital Food‐service Operations
International Journal of Quality & Reliability Management
ISSN: 0265-671X
Article publication date: 1 February 1991
Abstract
In the health care area, there is a wealth of information about quality control methods, but little has been written about computer‐based quality control systems. This article focuses on the development of a statistical process control (SPC) system for hospital food‐service operations. An SPC system is put in perspective so that a view is given of where it fits into the food‐service operations and an understanding of some of its important advantages and of some of the implementation problems may be understood. Several insights for building a quality control system are suggested. Management and control issues are addressed. These issues are reviewed and discussed, and some comments are made on the practical implications for hospital food‐service operations.
Keywords
Citation
Lin, B. (1991), "Building Quality Control Systems for Hospital Food‐service Operations", International Journal of Quality & Reliability Management, Vol. 8 No. 2. https://doi.org/10.1108/02656719110001209
Publisher
:MCB UP Ltd
Copyright © 1991, MCB UP Limited