Consultation: A Strategy for Improving Organisational Effectiveness?

Abstract

It is considered whether consultation is a strategy that can be used to bring about change in those organisational settings where attempts to provide senior managers with off‐the‐job training has had little or no effect. Findings are reported which suggest that while consultation can be effective, the mode of intervention used can have an important impact on the degree of change achieved.

Citation

Hayes, J. and Prakasam, R. (1991), "Consultation: A Strategy for Improving Organisational Effectiveness?", Personnel Review, Vol. 20 No. 4, pp. 29-36. https://doi.org/10.1108/00483489110007294