Protecting consumers: A review of hygiene award schemes

Abstract

Purpose

Hygiene award schemes are intended to promote excellent food safety standards. They should encourage food premises to raise standards and provide consumers with more information. The Food Standards Agency (FSA) is considering a national hygiene award scheme as part of its strategy to improve food safety management in food businesses throughout the UK. This paper seeks to review four hygiene award schemes that are currently operating in the UK.

Design/methodology/approach

The schemes were assessed using the preferred components for a national scheme established by the FSA. An attempt was made to gauge consumer and industry interest in the schemes and to identify whether food safety standards had been improved.

Findings

In all of the schemes the food safety standards were assessed by enforcement officers during routine inspections to grade the awards. The award schemes appeared to be popular with most award winners, with some of the local authorities and with those members of the public who are aware of them. However, the schemes do little to inform the public of actual standards in food premises. This lack of transparency mainly relates to a lack of information on the scoring mechanism for businesses and the public, limited publicity for the scheme in the media and the evident need to educate the public.

Originality/value

Information on the benefits and limitations of the different schemes that are highlighted may make some contribution to the debate on a national scheme.

Citation

Worsfold, D. (2005), "Protecting consumers: A review of hygiene award schemes", British Food Journal, Vol. 107 No. 3, pp. 162-172. https://doi.org/10.1108/00070700510586489