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The purpose of this paper is to propose a training and development (T&D) evaluation model that includes new societal indicators, considering the growing demand to do so. Three complementary studies were done. Study I used a framework for T&D evaluation that includes societal impact in it. Study II investigated which levels of T&D Brazilian organizations use. Study III went deeper into practitioners' vision on such theme.

Three multimethod studies were done, over ten years (2001-2011). Study I focused on the evaluation of a professional formation program and used a quasi-experimental design. In Study II a survey was done with 1,150 organizations, searching for T&D evaluation strategies. Study III was a qualitative research with T&D professionals on societal impact.

Impacts at the individual, organizational and societal levels were identified in Study I. Study II showed that most Brazilian organizations measure solely the individual level. Study III identified that the societal impact is sole and rarely measured by public organizations and large business corporations where a T&D department is fully operating

The indicators of societal and organizational outcomes used are appropriate for evaluating a specific T&D program. Other programs would require their own indicators (e.g. absenteeism, health, well being).

The results of this study highlight an increasing demand for the recognition of organizational and societal indicators in T&D evaluation. Practitioners should be aware of this fact.

This study uses indicators that are beyond the walls of the organization. It contributes to the development of T&D evaluation tools and points to new challenges towards societal effects of T&D activities.

Several frameworks have been developed to map and document scientific societal interaction and impact, each reflecting the specific forms of impact and interaction that characterize different academic fields. The ReAct taxonomy was developed to register data about “productive interactions” and provide an overview of research activities within the social sciences and humanities (SSH). The purpose of the present research is to examine whether the SSH-oriented taxonomy is relevant to the science, technology, engineering and mathematics (STEM) disciplines when clarifying societal interactions and impact, and whether the taxonomy adds value to the traditional STEM impact indicators such as citation scores and H-index.

The research question was investigated through qualitative interviews with nine STEM researchers. During the interviews, the ReAct taxonomy and visual research profiles based on the ReAct categories were used to encourage and ensure in-depth discussions. The visual research profiles were based on publicly available material on the research activities of the interviewees.

The study provided an insight into how STEM researchers assessed the importance of mapping societal interactions as a background for describing research impact, including which indicators are useful for expressing societal relevance and impact. With regard to the differences between STEM and SSH, the study identified a high degree of cohesion and uniformity in the importance of indicators. Differences were more closely related to the purpose of mapping and impact assessment than between scientific fields. The importance of amalgamation and synergy between academic and societal activities was also emphasised and clarified.

The findings highlight the importance of mapping societal activities and impact, and that societal indicators should be seen as inspiring guidelines depending on purpose and use. A significant contribution is the identification of both uniformity and diversity between the main fields of SSH and STEM, as well as the connection between the choice of indicators and the purpose of mapping, e.g. for impact measurement, profiling, or career development.

The work sheds light on STEM researchers' views on research mapping, visualisation and impact assessment, including similarities and differences between STEM and SSH research.

The purpose is to develop a work-integrated learning (WIL) model for university-society research collaboration facilitating societal impact toward short lag yet sustainable societal impact for local innovation.

The methodology applied was engaged scholarship based on a WIL approach involving a network of collaborating partners from different sectors of society and cross-disciplinary university researchers. Mixed data collection methods were applied.

Conceptualization of university-society research collaboration for local innovation is presented as a WIL model including the elements of continuity and commitment, coordination, communication and relationships, trust, courage and creativity and co-creation opportunities. Short lag societal impact as local innovation was identified as product and process innovations.

Further validation of the model is encouraged for the model to be viable in various contexts and to generate different kinds of societal impact.

The model may act as a governing tool for project management to facilitate co-creative and short lag societal impact for local innovation to ensure that engaged and learning activities are embedded in the collaborative process.

The model has implications for inclusiveness and co-creation fostering transparency, respect and mutuality in university-society research collaboration and to equate both academic and practice knowledge.

The conclusions drawn support the understanding of a WIL approach practicing engaged scholarship in research collaborations. The main theoretical and practical contributions of the article are the conceptual model for university-society research collaboration generating short lag societal implications and local innovation.

Given the increasing relevance of Responsible Management Education (RME) to social and human welfare around the world, this paper aims to present an integrated framework that captures the essence of the principles of RME as defined by the United Nations (UN) and further set forth and embedded in the core principles of the accrediting body of business schools, namely, the American Association of Colleges and Schools of Business (AACSB). Such a framework serves as a rigorous platform for business schools and key stakeholders to integrate and implement core RME principles to deliver long-term sustainable benefits to the communities in which they operate.

This is a conceptual paper. The authors first define key terms of RME used in the UN and AACSB guidelines to provide a universal language for business schools to communicate with their stakeholders and to monitor RME initiatives. Next, the authors identify and map RME Principles and Standards common to both organizations that business schools can apply and integrate into their educational practices to create societal impact. Finally, they categorize the 17 Sustainable Development Goals (SDGs) of the UN into four core purposes and articulate the benefits of clear and consistent messaging that aligns with the vision and mission of the institution.

The integrated framework presented here makes a unique contribution to business schools that are in the early stages of RME implementation in the following ways: It simplifies the complexity and challenges of integrating the complex RME principles outlined by the UN and the spirit of the RME principles embedded in the accreditation guidelines of AACSB; the four unique themes that emerged from our research provide business schools with a clear pathway to assess their RME progress; and the framework addresses how RME can deliver exceptional value to various stakeholders of business schools.

There are many opportunities for future researchers to expand on our work particularly, in the areas of RME-driven curriculum development and experiential learning, embedding ethics within high-impact RME practices and developing rigorous metrics to define and measure societal impact. Future researchers may also wish to expand and refine the definitions of key terms and explore the role of societal interaction as an indicator of meaningful institutional engagement with the business community.

Business educators can use this framework that maps AACBS core RME themes to the RME guidelines of the UN to assess, establish and enhance their strategies to implement and improve RME-driven business education.

This integrated framework makes a unique contribution to business schools by simplifying the complexity and challenges of implementing RME principles outlined by the UN and that of AACSB. By integrating the principles outlined by both the accrediting body of business schools with the ideals of the U.N in a simple and elegant framework, business schools can embrace and embark on implementing one or more of the four core RME themes identified in this paper. Implementation of these principles within a core RME theme has the potential to create a strong and unique global leadership position for a business school and its graduates.

While existing research in organizational behavior has explored such constructs as perceived social impact and extra-role behaviors, there remains a limited understanding of how employees can make positive changes inside and outside the organization within their professional roles. This study aims to bridge the existing research gap by introducing a novel construct, Employee Social Impact Behavior (ESIB), alongside developing and validating a corresponding scale, the Employee Social Impact Behavior Scale (ESIBS), to measure employees' contributions both within their organizations and toward broader societal welfare.

The authors used Hinkin’s (1998) psychometric methodology to develop and validate the ESIBS. The process encompassed initial item generation, item reduction with reliability estimation, confirmatory factor analysis and convergent and discriminant validity examination. The authors used data from diverse samples to find that the ESIBS had a consistent unidimensional structure.

The scale exhibits both convergent and discriminant validity, and criterion-related validity is demonstrated through the scale’s relation with related constructs such as perceived social impact and extra-role behaviors. Overall, the ESIB is found to be a reliable and valid measure.

This study unveils a validated ESIB construct, serving both researchers and practitioners to assess impactful employee behaviors within organizations and toward society. This marks a pivotal enhancement in measuring contributions that extend beyond traditional organizational roles to broader societal change.

The purpose of this research is to develop and test a Thai model for societal marketing's impact on consumer's attitudes toward a corporate image.

A preliminary model was developed from the existing literature, followed by exploratory research consisting of three in‐depth interviews and four focus groups to refine the model. The model was then tested with data collected from a mail survey completed by 1,153 respondents, using structural equation modeling.

The findings indicate that a societal marketing program and corporate communications can create positive consumer attitudes toward corporate image. In addition both educational level and marital status of respondents significantly influence consumer attitudes towards corporate image. Moreover, societal marketing program identity, when compared with other variables, illustrates the most powerful impact on customers' attitudes toward corporate image.

The data were gathered from one program only, hence future research could extend these findings to other programs to test their generalisability.

The key implications of these findings for marketing managers include support for the use of societal marketing programs at a strategic level as well as suggestions for successful implementation of these programs.

This study contributes to societal marketing research because a scarcity of empirical research still exists in this field, particularly in Asian countries such as Thailand.

This paper studies the impact of societal trust on the conservative financing policy puzzle, aiming to cover a gap in the relationship between cultural values and the conservative financing policy.

We use a sample of 14,509 privately held medium-sized manufacturing firms from 26 European countries between 2015 and 2020 and rely on logistic regression methods controlling for firm-specific and macroeconomic factors.

We show that societal trust decreases the odds of being a zero-leverage or almost zero-leverage firm. Also, the probability of being a conservatively financed firm increases for older and more profitable firms and decreases with tangibility. In more trustworthy national environments, firms are less averse to debt as a source of financing. Our results are robust to the specific measure of trust, estimation methods, sampling procedures, and annual financial constraint status. Moreover, we show that the effect is noticed both in the long-term debt and the short-term debt with a lower economic impact in the latter situation and that increased societal trust attenuates (reinforces) the effect of being a financially constrained (unconstrained) firm on the odds of adopting a conservative financing policy.

Societal trust strategically impacts debt financing policy and could help foster firms’ growth, particularly for those facing heavier financial constraints.

Novel evidence on the impact of societal trust on the conservative financing policy, for privately held medium-sized European firms.

The purpose of this paper is to introduce altmetric indicators and combine with traditional citation indicators to comprehensively evaluate the impact of academic journals from the perspective of multidimensional and multi-indicator fusion.

The authors take international multidisciplinary journals as an example, combining 14 traditional citation indicators of academic journals and introducing 14 altmetric indicators to build a comprehensive evaluation model of the impact of academic journals (academic impact and societal impact). At the same time, the authors systematically construct a journal evaluation indicator system from three dimensions. Then, the indicators data of three dimensions are evaluated by normalized processing, correlation analysis, reliability and validity analysis, PCA and factor analysis.

Two-dimensional and three-dimensional analyses can exactly provide some useful information for academic journals’ location in the respective coordinate systems. There are strong positive correlations among the measured indicators in the three dimensions, and each indicator has a significant consistency between whole and internal. The correlation coefficient between FD1 and FD2 is 0.888 with a strong positive correlation. It shows that the traditional citation indicators provided by WoS and Scopus database are highly consistent, and they are comparable and alternative in evaluating the academic impact of journals. The correlation coefficients of FD1, FD2 with FD3 are 0.831 and 0.798. There are strong positive correlations among them, which indicate that the evaluation of journals’ societal impact based on altmetrics indicator can be considered as a potential supplement to academic impact evaluation based on citation and to reflect the multidimensional nature of journals impact in an immediate way.

Multidimensional and multi-indicator perspective evaluation can provide references for the selection of impact evaluation indicators and model optimization of academic journals, and also provide new ideas for improving the status of the impact evaluation of academic journals.

This paper reports an empirical examination of the societal, financial and technology-related challenges amid the ongoing pandemic (COVID-19) in the service supply chain network.

A combination of qualitative approach (for items generation pertinent to the constructs involved) and quantitative approach (self-administered questionnaires from the top and middle management of the sampled companies) was used for data collection. In total, 272 complete responses were received and analyzed through structural equation modeling.

The results provided empirical evidence that social and physical distancing, travel restrictions, work from home and lockdown practices have two conflicting effects: On one hand, these practices have contributed to the reduction of economic activities, including the low economic outlook, low productivity, high unemployment, poverty, fall in customer demands, dissatisfaction and mental health, that ultimately impacts rise financial and societal issues. On the other hand, the results revealed an insignificant influence of COVID-19 on creating technology-related challenges in the service sector. It shows that the organizations are doing well in combating the technology-related challenges amidst the current pandemic.

Findings of the inquiry recommend implications for the services industry to harmonize a comprehensive strategy and revisit the global norms in sustainable supply chain management activities that have been the backdrop in their operations for a long time.

Findings of the inquiry recommend implications for the services industry to harmonize a comprehensive strategy and revisit the global norms in supply chain management activities that have been the backdrop in their operations for a long time.

Prior studies in the context of the COVID-19 outbreak and its implications have given more attention to the exploratory and theoretical discussion than to empirical evidence. This paper contributes to filling this knowledge gap by empirically exploring the societal, financial and technology-related challenges created by COVID-19. The analysis in this paper covers three dimensions of the PEST model, namely economic, societal and technological factors. This study also helps in laying out a platform for investigating the PEST (political, economic, social and technological) model for guiding the services industry in strategic decision-making in a new era due to COVID-19.