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Article
Publication date: 26 April 2024

Rajender Kumar and Dinesh K. Gupta

The purpose of this paper is to examine the restructuring of human resources development processes in Indian Institutes of Technology (IIT) libraries in North India, emphasizing…

Abstract

Purpose

The purpose of this paper is to examine the restructuring of human resources development processes in Indian Institutes of Technology (IIT) libraries in North India, emphasizing the essential information and communications technology (ICT) skills for both recruits and existing staff.

Design/methodology/approach

The study used a survey research design, with two different sets of structured questionnaires used to collect data. The first set, which was distributed to all heads of seven IIT libraries in North India, received a 100% response rate. Simultaneously, the second set was distributed to library users, yielding a 92% response rate (680 responses out of 700 distributed). The collected data were analyzed and tabulated, with suitable interpretations.

Findings

The findings of the study reveal that all examined libraries have implemented skill development programs. Moreover, advanced ICT skills are considered essential for staff appointments, and specific institutes (IIT Kanpur, IIT Delhi, IIT Jodhpur and IIT Ropar) took the initiative to provide ICT training to their employees. Trained employees exhibited enhanced performance, attributed to advanced ICT knowledge. The study suggests restructuring selection criteria and introducing structured ICT training programs for library staff, ensuring a more adept workforce for current demands.

Research limitations/implications

The study can increase the impact globally on human resource development by incorporating soft skills, job satisfaction and leadership development while exploring research opportunities through cross-institutional comparisons and the integration of emerging technologies such as artificial intelligence and virtual reality.

Originality/value

This study collected primary data from IIT libraries in North India using self-designed questionnaires. The findings provide useful insights into how libraries might restructure human resource development in the digital age.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 31 August 2023

Weijie Zhu

The research in this paper aims to investigate the development of Library and Information Science in Chinese universities. Specifically, it focuses on understanding the spatial…

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Abstract

Purpose

The research in this paper aims to investigate the development of Library and Information Science in Chinese universities. Specifically, it focuses on understanding the spatial and temporal aspects of subject knowledge output and providing a more comprehensive explanation of the imbalance in subject research.

Design/methodology/approach

This study applies the bibliometric method to analyze 131,112 papers published by 51 universities in mainland China from 1977 to 2021, as recorded in the Chinese Social Sciences Citation Index (CSSCI). The study classifies the evolution trends of the discipline and quantifies the published article data of the universities using the index of published articles. Additionally, it examines the development status, structural situation, influencing factors and prospects of universities in different categories and regions.

Findings

The field of Library and Information Science is gaining momentum in Chinese universities, but there are significant differences in its development. While the relative gap among universities in a regional context is diminishing, the absolute gap in the category perspective is increasing. The development of Library and Information Science is influenced by various factors, including the academic environment, geographical position, scientific research projects and academic traditions. The uneven development of the discipline is maintained in the short term.

Originality/value

This paper proposes a new quantitative index of discipline development, the university publication index. This index allows for an examination of the temporal and spatial trends of discipline development using domestic universities as the subject of research. The paper presents an overview of discipline development through four aspects: academic participation practice, discipline governance mechanisms, education and teaching systems and discourse construction within the discipline. The theoretical support provided by this study can help facilitate innovative development in the discipline.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 5 December 2023

Oghenere Salubi and Uyanda Majavu

This paper delves into the pivotal role of public libraries in supporting and promoting literacy, with a particular focus on their relevance in financially and infrastructurally…

Abstract

Purpose

This paper delves into the pivotal role of public libraries in supporting and promoting literacy, with a particular focus on their relevance in financially and infrastructurally low-resourced territories (FILTs). Literacy, being a fundamental skill, empowers individuals, enriches education and contributes to social and economic development. Nonetheless, numerous FILTs encounter substantial obstacles in granting access to quality education and fostering literacy skills among their people. As an opinion piece rooted in empirical literature, this paper serves as an introductory exploration, acknowledging that it only skims the surface of raising awareness.

Design/methodology/approach

This paper expands upon the existing body of literature concerning public libraries and the imperative for literacy programs. It purposefully addresses a range of issues that may appear contradictory in FILTs, primarily due to economic constraints. However, from the authors’ perspective, these issues actually highlight the vast potential for intervention and progress.

Findings

Numerous evident strategies can be identified to attain the goal of an enlightened and educated nation, fostering empowered individuals. One such approach involves prioritizing the promotion and support of literacy programs in public libraries. Nonetheless, there is a pressing need for heightened awareness regarding the significance of adopting a holistic perspective when addressing various interconnected issues. This includes the long-term advantages associated with an educated and literate society, particularly in FILTs.

Originality/value

The literature within the field of library and information science offers scarce publications regarding literacy support programs in libraries, despite the fact that fostering informed and literate citizens is a prominent goal in the mission and vision plans of numerous FILTs. This paper presents an exploratory perspective, aiming to raise awareness about the significance of considering diverse approaches to support and promote literacy in public libraries within FILTs. It also proposes the development of a framework as a means to facilitate this endeavor. While the context of the paper is framed for FILTs, aspects of the framework may also be useful and applicable in other well-resourced regions and libraries.

Details

Reference Services Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0090-7324

Keywords

Article
Publication date: 17 August 2023

Anant Madhav Kulkarni, Muthumari Pandiyan and Chetan Sudhakar Sonawane

The overview of FOLIO in this paper will include a description of its background and development, architecture, work structure, benefits and core features. It will detail how…

Abstract

Purpose

The overview of FOLIO in this paper will include a description of its background and development, architecture, work structure, benefits and core features. It will detail how FOLIO handles the challenges libraries confront and how it makes library administration more effective and integrated.

Design/methodology/approach

This paper conducted a comprehensive literature search using Google Scholar and ProQuest databases to identify relevant literature on FOLIO library management systems, open-source library systems and library services platforms. It screened and selected relevant literature related to FOLIO’s architecture, features, implementation, community involvement and impacts on libraries. The selected literature was organised into a systematic structure, and analysed and synthesised information was selected from studies. Critically reviewing the literature, insights from libraries, users or FOLIO developers were integrated, and data analysis was if accessible. This research paper was organised logically, presenting a coherent flow of information.

Findings

A strong alternative for conventional proprietary systems is the use of FOLIO as an open-source library management system. The versatility, usability and affordability of the platform have the potential to revolutionise library services and improve the entire library experience for both staff and users. FOLIO is a revolutionary tool that gives libraries the resources they need to succeed in the digital era as they continue to adjust to the shifting information landscape. The unique open-source platform FOLIO is expected to continue to succeed and improve through the library community’s collaborative efforts and continuous research and development.

Originality/value

Despite FOLIO’s growing popularity, empirical research on user attitudes and perceptions of them is still in its early stages. This paper is one of the first scholarly studies to attempt a thorough forecast of FOLIO adoption in technologically advanced libraries.

Details

Library Hi Tech News, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0741-9058

Keywords

Article
Publication date: 2 February 2024

Abid Hussain, Amjid Khan and Pervaiz Ahmad

As a part of doctoral study, this study aims to analyze research on library management models (LMMs) by conducting a systematic literature review (SLR).

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Abstract

Purpose

As a part of doctoral study, this study aims to analyze research on library management models (LMMs) by conducting a systematic literature review (SLR).

Design/methodology/approach

A Preferred Reporting Items for Systematic Review and Mata-Analysis approach was used to search four databases. The search criteria included studies published in English until 2022, resulting 9,125 records. Out of these records, a total of 36 studies were selected for final analysis

Findings

The results show a positive attitude among researchers toward the development of LMM for libraries globally. The results depict that more than one-third (39%) of the target population was comprised of academic staff and students. The majority (91.76%) of studies were conducted using survey. Quantitative methods were predominant (89%) for LMMs. There were a significant number of studies conducted in 2016. The country-wise distribution shows the USA and China each contribute (20%) of the studies.

Practical implications

The findings of this research could assist policymakers and authorities in reconciling the LMMs applied in libraries for providing efficient access to information resources and services to end users.

Originality/value

To the best of the authors’ knowledge, this study is unique as no comprehensive study has been conducted on LMMs using the SLR method.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 4 April 2022

Dessy Harisanty, Nove E. Variant Anna, Tesa Eranti Putri, Aji Akbar Firdaus and Nurul Aida Noor Azizi

This study investigates the level of artificial intelligence (AI) awareness among library leaders, practitioners and scientists of Indonesian academic libraries to elucidate the…

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Abstract

Purpose

This study investigates the level of artificial intelligence (AI) awareness among library leaders, practitioners and scientists of Indonesian academic libraries to elucidate the benefits of AI implementation and its necessary infrastructure and challenges.

Design/methodology/approach

The study adopted a purposive sampling technique to select the 38 participants and thematic analysis to analyze the data, identifying eight themes: understanding of AI, AI adoption, benefits of AI, competencies needed to support AI, facilities to support AI, factors supporting AI adoption, AI-inhibiting factors and expectations of AI.

Findings

Different viewpoints provided full awareness among library stakeholders and sufficient information to begin AI initiatives in Indonesian libraries as leaders, practitioners and scientists had a favorable, open and encouraging outlook on AI.

Research limitations/implications

The study does not investigate variations in perspectives between the participants, but it examines their understanding of AI and elaborates the results into the concept of an intelligent library. Moreover, this study only uses samples from academic libraries.

Practical implications

Libraries can take these results into consideration before implementing AI, especially in technology and facilities, librarian competency with regard to AI and leadership roles in AI projects.

Social implications

Library boards and library associations can use this research as a source to create guidelines about AI implementation in academic libraries.

Originality/value

The study addresses the gap in the research on university libraries' readiness and awareness to implement AI, especially in developing countries.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 30 April 2024

Md. Rifat Mahmud

This paper aims to explore the opportunities and challenges associated with adopting artificial intelligence (AI) in libraries in Bangladesh and provide recommendations to guide…

Abstract

Purpose

This paper aims to explore the opportunities and challenges associated with adopting artificial intelligence (AI) in libraries in Bangladesh and provide recommendations to guide the responsible integration of AI to enhance library services and accessibility.

Design/methodology/approach

The paper reviews relevant literature on the applications of AI in libraries, the current state of technology adoption in Bangladeshi libraries and the ethical considerations surrounding AI implementation. It analyzes the potential benefits of AI tools such as chatbots, intelligent search engines, text-to-speech and language translation for improving user services and inclusion. The challenges of infrastructure constraints, lack of resources and skills, data privacy issues and bias are also examined through the lens of the Bangladeshi context.

Findings

AI offers transformative opportunities to automate operations, strengthen user services through 24/7 virtual assistants and personalized recommendations and promote accessibility for diverse users in Bangladeshi libraries. However, significant challenges such as inadequate technology infrastructure, funding limitations, shortage of AI-skilled staff, data privacy risks and potential biases must be addressed. Strategically planning for sustainable implementation, building AI capacity, prioritizing ethical AI development and fostering collaborations are critical factors for successful AI adoption.

Originality/value

This paper provides an in-depth analysis of the prospects and obstacles in leveraging AI specifically for libraries in Bangladesh. It offers original insights and context-specific recommendations tailored to the needs and constraints of a developing nation working to harness AI’s potential to create dynamic, inclusive knowledge centers serving all communities.

Details

Library Hi Tech News, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0741-9058

Keywords

Article
Publication date: 2 February 2023

Shan Shan Lu, Ruwen Tian and Dickson K.W. Chiu

The study aims to investigate the characteristics of the current situation of library programs and explore the possible reasons behind the low participation in Hong Kong. It…

Abstract

Purpose

The study aims to investigate the characteristics of the current situation of library programs and explore the possible reasons behind the low participation in Hong Kong. It focuses on the development of library programs in the era of digital technology, which can lead to discussion and reflections on the further development of library programs with innovative technology services.

Design/methodology/approach

This study applied a mixed-method research approach to investigate the current situation of library programming and the reasons for low participation in Hong Kong. The first part analyzes the characteristics of library programs offered by the Hong Kong Public Libraries (HKPL) through data collection from the HKPL website. The second part of this study investigated the reasons behind the low participation in library programs through quantitative research through an online survey.

Findings

The findings show that current library programs were dominated by reading activities and children's programs to a great extent, which both users and non-users are not very interested in. Further, most respondents expressed more interest in cultural and leisure events and hands-on activities (especially new technologies related) than traditional library programming. Many lapsed and non-users chose not to attend the library programs for boredom and uselessness. As a result, there is a need for HKPL to adjust its services to stay relevant to the needs and interests of local communities.

Originality/value

Scant studies explored the reasons behind non-users of public library programs, especially in Asia. This research contributes to the literature by analyzing and proposing the characteristics of the current situation of library programs and exploring the possible reasons behind the low participation in Hong Kong.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 24 January 2023

Farzane Sahli, Sirous Alidousti and Nader Naghshineh

This study identifies factors affecting brand building for academic libraries affiliated with the Ministry of Science, Research and Technology (MSRT) in Iran.

Abstract

Purpose

This study identifies factors affecting brand building for academic libraries affiliated with the Ministry of Science, Research and Technology (MSRT) in Iran.

Design/methodology/approach

This research applied the grounded theory method based on the three open, axial and selective coding steps (Strauss and Corbin, 1998). The research tool was interviews conducted with 20 experts in librarianship, marketing and branding.

Findings

Library building architecture, library information resources and services, librarians' branding, marketing activities and library management are the causal conditions affecting brand building. The national economic situation, the digital publishing situation in the country and different characteristics of the new library community are the intervening conditions affecting brand building. The role of other libraries in society in the scientific education of the new generation provides contextual conditions for brand building. The higher education system and the library parent organization play a part in the operative actions/interactions for brand building. The consequences of brand building are brand image development, brand excellence and brand behavioral loyalty for libraries. Library brand identity is also a core category in brand building.

Originality/value

Facing steep challenges by emergent services, academic libraries are ill-prepared to meet the needs of the new information society solely with traditional services and functions. Academic libraries are required to rebrand themselves to be more successful at delivering a strong performance within a changing information environment by enhancing their brand image and establishing a more effective relationship with users.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 4 April 2023

Yajun Guo, Yiming Yuan, Shuai Li, Yiruo Guo, Yiyang Fu and Zihan Jin

The purpose of this paper is to understand the applications of metaverse-related technologies in US urban libraries, explore excellent cases of US urban libraries' practices in…

Abstract

Purpose

The purpose of this paper is to understand the applications of metaverse-related technologies in US urban libraries, explore excellent cases of US urban libraries' practices in using metaverse-related technologies to serve patrons and try to find the factor that may affect the application of metaverse-related technologies in libraries at this stage.

Design/methodology/approach

To gather information about how and whether libraries use metaverse-related technologies such as three-dimensional (3D) technology, radio frequency identification (RFID), virtual reality augmented reality (AR) and artificial intelligence (AI) in their services. Firstly, the authors visit 150 US urban library websites that are members of the Urban Libraries Council. Secondly, the authors calculate the proportion of services provided by urban libraries that use metaverse-related technologies and introduce outstanding cases. Lastly, the authors discuss the factors that influence the application of metaverse-related technologies in urban libraries in the United States based on data published by the Institute of Museum and Library Services.

Findings

Metaverse-related technologies have been widely used in US urban libraries, but there are differences in the popularity of the applications of different technologies. In all, 84% of libraries use 3D technology, mainly in 3D printing services and 3D model building services; 76% of libraries use virtual and augmented reality technologies in their services, mainly concentrated in head-mounted VR device experiences, AR device experiences, virtual tours and virtual exhibitions; 62% of libraries use Internet of things (IoT) technology, mainly in self-checkout machines and book location services. However, AI technologies are less used in libraries, with 28% of libraries mentioning the applications of AI in their services, mainly focusing on intelligent search, virtual assistants and robot librarians. In addition, this study finds that library operating expenditures and population served do not affect the application of metaverse-related technologies in libraries.

Originality/value

This paper provides updated statistical data on the use of metaverse-related technologies in US urban libraries and aims to help library managers understand the overall applications and best practices. With this as an inspiration, they could formulate corresponding development plans to better serve their communities with metaverse-related technologies.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

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