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Open Access
Article
Publication date: 31 December 2013

Sang-Yoon Lee, Young-Ki Kim and Seong-Tae Kim

In current business management, knowledge is considered to be a strategic resource that can strengthen an organization’s competitiveness. Today, under the process of continuous…

Abstract

In current business management, knowledge is considered to be a strategic resource that can strengthen an organization’s competitiveness. Today, under the process of continuous globalization, almost all companies are rapidly exposed to global competition regardless of their scale or type of business. However, multinational management is very complicated and uncertain and it is hard for multinationals to effectively coordinate and manage their global value chains. In light of this, the utility of multinational management based on knowledge is increased. The present study examines multinational firms’ knowledge management systems, knowledge creation processes and global supply chain performance and attempts to reveal any significant linkages between these latent variables. For this research interest, we proposed 18 items to measure four types of knowledge creation processes (SECI) designed by Nonaka (1994) and revised by authors considering the global business environment, in particular involving the global supply chain management concept. Utilizing the confirmed SECI model, 128 sample companies were classified into four groups according to the levels of their knowledge creation processes. The empirical results of this study reveal important linkages between a multinational firm’s knowledge management system and knowledge creation process, as well as between its knowledge creation process and global supply chain management performance. In particular, the current work suggests that the creation and conversion of tacit knowledge as well as explicit knowledge can be effectively supported by information and communication technology.

Article
Publication date: 1 April 2003

Georgios I. Zekos

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some…

88597

Abstract

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some legal aspects concerning MNEs, cyberspace and e‐commerce as the means of expression of the digital economy. The whole effort of the author is focused on the examination of various aspects of MNEs and their impact upon globalisation and vice versa and how and if we are moving towards a global digital economy.

Details

Managerial Law, vol. 45 no. 1/2
Type: Research Article
ISSN: 0309-0558

Keywords

Article
Publication date: 1 October 2005

Ángel Cabrera and David Bowen

This paper seeks to argue that global management should be considered by practitioners, educators, regulators and society at large as a true professional discipline. While in its…

2759

Abstract

Purpose

This paper seeks to argue that global management should be considered by practitioners, educators, regulators and society at large as a true professional discipline. While in its current form it may not meet all the defining criteria of a profession, true professionalism is the best guiding principle as progress is made.

Design/methodology/approach

The paper reviews recent critiques of management education, synthesizes the generally agreed criteria of a profession, and applies that framework to the case of management.

Findings

Global management needs to further develop a body of knowledge that is both theoretically grounded and instrumental for practice; it needs to raise the bar in terms of professional qualification through existing accrediting bodies; and it needs to articulate and formally adopt a set of core values and principles of conduct, determining how it serves the broader interest of society.

Originality/value

It is important that all key actors assume true professionalism as a guiding principle for the future. The challenges ahead need to consider the ongoing construction of a solid body of knowledge, the revision of MBA degree requirements and the establishment of a set of core transcendental values that should guide professional practice. Academic institutions and practising executives alike must share a commitment to building a global management knowledge base that will not only improve the quality of management practice, but also earn management its professional status.

Details

Journal of Management Development, vol. 24 no. 9
Type: Research Article
ISSN: 0262-1711

Keywords

Article
Publication date: 6 June 2008

Veli Denizhan Kalkan

The purpose of this paper is to offer an overall view of knowledge management challenges for global business via discussing the challenges and proposing theoretical and managerial…

7104

Abstract

Purpose

The purpose of this paper is to offer an overall view of knowledge management challenges for global business via discussing the challenges and proposing theoretical and managerial implications.

Design/methodology/approach

Based on a comprehensive literature review, the paper identifies six main knowledge management challenges faced by global business today. Then, the challenges are discussed in relation to managerial practice.

Findings

The paper argues that developing a working definition of knowledge, dealing with tacit knowledge and utilization of information technology, adaptation to cultural complexity, attention to human resources, developing new organizational structures, and coping with increased competition are the main knowledge management challenges faced by global business today.

Practical implications

Suggested implications include a more significant managerial emphasis on considering and dealing with the knowledge management challenges in a holistic manner, taking into account all internal and external factors influencing the knowledge‐management process.

Originality/value

The paper evaluates the critical findings of the literature within the historical progress of knowledge management, clarifies the main knowledge management challenges faced by global business organizations today, and offers a basic framework for further studies.

Details

Business Process Management Journal, vol. 14 no. 3
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 17 August 2010

Vittal S. Anantatmula

This study aims to propose a knowledge management process model for global projects. The paper also seeks to generate interest among academic researchers for undertaking further

5174

Abstract

Purpose

This study aims to propose a knowledge management process model for global projects. The paper also seeks to generate interest among academic researchers for undertaking further research on this important topic.

Design/methodology/approach

This research effort uses literature review findings and past research efforts of the author to develop a generic KM process model and a set of questions for designing a project‐specific KM process model.

Findings

Different cultures understand knowledge and its value differently. It is a challenge to develop KM processes for knowledge capturing and sharing in global projects where cultural diversity is a norm.

Research limitations/implications

The KM process model and the set of questions identified to develop the KM process need to be studied further and to be validated for their effectiveness in knowledge management.

Practical implications

The study is an attempt to recommend a knowledge management process that meets both internal and external goals and challenges. It aims to generate interest in the research community for undertaking a detailed and comprehensive research on this topic. It also aims to serve as a foundation for future studies.

Originality/value

The study is an original effort in examining some of the issues related to the impact of cultural differences on knowledge sharing in global projects and virtual teams.

Details

VINE, vol. 40 no. 3/4
Type: Research Article
ISSN: 0305-5728

Keywords

Article
Publication date: 1 June 2000

Silke Bender and Alan Fish

With ongoing globalisation, organisations are increasingly confronted with worldwide competition. In order to build and sustain their competitive advantage, the knowledge and…

14503

Abstract

With ongoing globalisation, organisations are increasingly confronted with worldwide competition. In order to build and sustain their competitive advantage, the knowledge and expertise of an organisation’s staff needs to be seen as a critical strategic resource. This paper presents a general overview of knowledge management and discusses the transfer of knowledge and expertise throughout organisations operating on a global scale. A particular emphasis is placed on the importance of global assignments in transferring knowledge and furthermore on the implications for HRM practices to ensure the successful and effective retention of expertise. Practical examples are presented from Robert Bosch AG, a German multinational organisation and its Australian subsidiary. In this paper, the term “expatriate” is used, however the importance of host country nationals as well as third country nationals should not be ignored in the effective transfer of knowledge and the retention of expertise.

Details

Journal of Knowledge Management, vol. 4 no. 2
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 1 March 1997

Syed Z. Shariq

Society is entering into an era where the future essentially will be determined by people’s ability to wisely use knowledge, a precious global resource that is the embodiment of…

5580

Abstract

Society is entering into an era where the future essentially will be determined by people’s ability to wisely use knowledge, a precious global resource that is the embodiment of human intellectual capital and technology. As people begin to expand their understanding of knowledge as an essential asset, they are realizing that in many ways the future is limited only by imagination and the ability to leverage the human mind. As knowledge increasingly becomes the key strategic resource of the future the need to develop comprehensive understanding of knowledge processes for the creation, transfer and deployment of this unique asset are becoming critical. Educational institutions and training organizations and businesses and knowledge‐based organizations in the public sector are in need of an integrative discipline for studying, researching and learning about the knowledge assets ‐ human intellectual capital and technology. An international society of knowledge professionals is proposed which can provide the necessary focus for fostering collaboration among the best minds and organizations on study, research and learning dedicated to the underlying disciplines and their integrative evolution into the emergence of Knowledge Management as a new discipline.

Details

Journal of Knowledge Management, vol. 1 no. 1
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 20 April 2010

Elayne Coakes, A.D. Amar and Maria Luisa Granados

This paper presents results from a large comprehensive global survey of knowledge management (KM). The question that this paper looks to answer is how a KM strategy can be…

3170

Abstract

Purpose

This paper presents results from a large comprehensive global survey of knowledge management (KM). The question that this paper looks to answer is how a KM strategy can be developed that will enable its successful management in organisations of many sectors and sizes. In light of the observed developments since the previous knowledge management surveys, the purpose of this paper is to redefine the KM function, and how it should be performed.

Design/methodology/approach

The research instrument was a global online hosted survey answered by nearly 700 participants. Hypotheses on the KM management process in contemporary organisations, emphasising the importance of strategy, cover this work. These hypotheses are tested by a set of questions and supported by the survey responses.

Findings

It is demonstrated that in many organisations technology has failed to have much impact on the way knowledge is transferred and shared.

Research limitations/implications

It should be noted that no control was made over the participants to the survey and no stratification of sampling was made. This means that the results are based on breadth as opposed to depth.

Originality/value

Due to the breadth and depth of this survey, the results reported here provide a global snapshot of how knowledge is currently being managed across nations, organisations and various forms of KM function. The findings should be of great use to both practitioners and academics.

Details

Journal of Enterprise Information Management, vol. 23 no. 3
Type: Research Article
ISSN: 1741-0398

Keywords

Article
Publication date: 10 October 2016

Peter Heisig, Olunifesi Adekunle Suraj, Aino Kianto, Cosmas Kemboi, Gregorio Perez Arrau and Nasser Fathi Easa

This paper aims to examine the views of the global knowledge management (KM) community on the research area of KM and business performance and identify key future research themes.

5017

Abstract

Purpose

This paper aims to examine the views of the global knowledge management (KM) community on the research area of KM and business performance and identify key future research themes.

Design/methodology/approach

An interview study spanning 222 informants in 38 countries was launched to collect data on KM expert views concerning the future research needs of the KM field.

Findings

The value contribution of KM requires more research despite experts agreeing on the complexities involved in solving this challenge. Further research areas identified were related to the influence of KM to support business strategy, intellectual capital, decision-making, knowledge sharing, organizational learning, innovation performance, productivity and competitive advantage.

Research limitations/implications

The sample is dominated by European-based KM experts and the self-selecting sampling approach that was used by relying on the networks of each partner could have biased the structure of this sample.

Practical implications

The recognition of the complexity to demonstrate the value contribution of KM could prevent practitioners from using over-simplified approaches and encourage them to use more advanced measurement approaches.

Originality/value

The paper is unique, in that it reports on the views of 222 KM experts from 38 countries representing both academia and practice, on the issue of future research needs in terms of KM and business outcomes. As such it provides valuable guidance for future studies in the KM field and related subjects.

Details

Journal of Knowledge Management, vol. 20 no. 6
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 6 June 2016

Deborah Elizabeth Swain and James Earl Lightfoot

The purpose of this paper is to show how Tai Chi (or T’ai Chi ch’uan) philosophy might be used in global project development. Collected case studies support a Tai Chi-based…

Abstract

Purpose

The purpose of this paper is to show how Tai Chi (or T’ai Chi ch’uan) philosophy might be used in global project development. Collected case studies support a Tai Chi-based framework for global project teams to reduce stress and improve decision making through exercises, storytelling, and martial arts practices. The authors first proposed a model or procedural framework based on experiential knowledge from practicing Tai Chi while managing projects.

Design/methodology/approach

Analyzing case studies from knowledge managers, project managers, and executive leaders, the researchers collected data on applying the framework from a retrospective case study and from two observational case studies during project development. Tai Chi-based communications and exercises were shown to support critical thinking, knowledge sharing, and problem solving. The proposed framework and four-step procedure build on a global perspective to cultural awareness, creativity, and motivation as well as specific Tai Chi-based tactics, techniques, and operations for knowledge management. This preliminary study looks at improving collaboration in a competitive environment while supporting health, wellness, and work-life enjoyment.

Findings

Early research results suggest that teams and individuals working on projects and practicing Tai Chi might develop more cohesive strategies and improve soft skills during their integration of Eastern and Western philosophies.

Research limitations/implications

Used case studies methodology, which provided examples of using Tai Chi during projects. Qualitative data used to develop the proposed framework. Also, interviews and discussion reviews conducted for additional validation collected on framework.

Practical implications

It is a pioneering, preliminary study. Future research with outcomes-based data from project managers using Tai Chi recommended.

Originality/value

The integration of Eastern and Western philosophies into a framework for team project and knowledge management was shown to support cohesive strategies, improve soft skills, and strengthen decision making.

Details

International Journal of Managing Projects in Business, vol. 9 no. 3
Type: Research Article
ISSN: 1753-8378

Keywords

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