Search results

Intergenerational appreciative inquiry is an approach that maximizes the generativity of all generations and the generative outcomes of intergenerational collaboration. While conversations about intergenerationalism have increased in recent decades, forums and strategies for intergenerational collaboration have emerged at a much slower rate. In this chapter we explore definitions of the concepts of intergenerational and multigenerational and discuss generativity in the context of intergenerationalism. We share how we have found the appreciative inquiry summit, and other appreciative-based processes, to possess a natural capacity for enabling intergenerational inquiry that can maximize generativity. We conclude by turning to the future and discussing generational changes that are taking place in society and why we expect intergenerational appreciative inquiry will only increase in importance as we continue caring for the future together.

Generativity is defined in this chapter as the creation of new images, metaphors, physical representations, and so on that have two qualities: they change how people think so that new options for decisions and/or actions become available to them, and they are compelling images that people want to act on. Research and experiences that suggest “positivity,” particularly positive emotion, is not sufficient for transformational change, but that generativity is a key change lever in cases of transformational change, are reviewed. A model of different characteristics of generativity is offered and ways in which appreciative inquiry can be a generative process, increase generative capacity, and lead to generative outcomes, are discussed. Ways to increase the generativity of appreciative inquiry through generative topics, generative questions, generative conversations, and generative action are offered.

This chapter provides an in-depth analysis of the cleanup and closing of the nuclear weapons facility at Rocky Flats (RF), Colorado, United States, which was completed 60 years ahead of schedule and $30 billion under budget. We demonstrate how the events leading to the successful completion of the project was an instance of generativity made possible by the Appreciative Intelligence of the project leaders and participants. At the end of the Cold War, production at RF was terminated and experts considered cleaning up of the dangerous facility technically impossible, risky, and impractical. Yet, working in collaboration with contractors, local officials, and community leaders, the RF team achieved extraordinary results. After the unprecedented cleanup, 4,000 acres were transferred to the U.S. Fish and Wildlife Service and became a national wildlife refuge. Generativity is an approach to life that directs our actions toward positive outcomes. For generativity to happen, stakeholders in the RF project had to care about the environment around them for innovative solutions to emerge. Instead of stagnation or blind acceptance of circumstances, they chose to reframe and find new ways to perceive situations facing them. This case study shows that individuals with high Appreciative Intelligent acknowledge present circumstances, choose to reframe, see possibilities for the future, and take the necessary actions to achieve them. They also expand their Appreciative Intelligence beyond their personal lives. At RF, despite the imminent closing of the plant, stakeholders generated socially responsible solutions and transformed a public liability into a community asset.

Appreciative inquiry is an approach to action research that intends to create knowledge for social innovation. Such knowledge has the generative capacity to interrupt habitual practice and to create an inspiring sense of possibility that energizes novel action. How can appreciative inquiry live up to this promise? The premise of this chapter is that we need to better understand the generative qualities of inquiry in the appreciative/inquiry equation. What is the nature of inquiry that has generativity at its core? The chapter describes five distinct, yet interrelated approaches that enhance the generative process of inquiry. They depict generativity as a dynamic interplay of open-endedness and connectedness. How can the five dimensions of generativity advance appreciative inquiry as a scholarship of transformation? The last section of the chapter gives some suggestions for such possible enrichment. We need audacious forms of scholarship for the creation of a more just and sustainable global society. Appreciative inquiry as a generative process is well positioned to take on that role.

A common concern raised in opposition to Appreciative Inquiry (AI) is that a focus on life-giving images in organizations tends to suppress negative voices. It is supposed that AI sees little value in skeptical, cynical, or negative perspectives. However, when AI is properly understood, all voices – both positive and negative – are seen as essential to the life of organization. The challenge is to create an atmosphere in which the cynical voice, rather than perpetuating dysfunction, can be tapped to build generativity. This chapter describes how to accomplish this objective through the use of analogic inquiry, thus exploring the focus on generativity that is central to AI.

Transformative innovation is a particular manifestation of generativity that emerges when organizations explore the intersection of business and society, embracing social, environmental, ethical, or similar initiatives as an integral part of their strategic missions. The chapter reports findings from the World Inquiry, a search for stories of transformative innovation. The stories illustrate how transformative innovation may (1) extend mutually beneficial outcomes of activity to business and society, (2) increase the scale of enacted human strengths, and (3) invoke a deep shift in values, assumptions, and behaviors that guide an organization. The exploration of transformative inquiry demonstrates how generativity emerges when business strategies integrate the interests of multiple stakeholders.

In this article we consider how cultural resources rooted in religion help to constitute and animate people working in industrialized societies across both religious and nonreligious domains. We argue that redemptive self-narratives figure prominently in the symbolic constructions people attach to their experiences across the many domains of human experience; such redemptive narratives not only can shape their identities and sense of life purpose, they inform their practices and choices and animate their capacity for action. To consider how redemptive self-narratives can provide a basis for agency in organizations, we analyze and compare the career narratives of a retired Episcopal Bishop and a celebrated CEO.

The emergence of strengths-based management may be the management innovation of our time. Nearly every organization has been introduced to its precepts – for example, the insight that a person or organization will excel only by amplifying strengths, never by simply fixing weaknesses. But in spite of impressive returns, organizations and managers have almost all stopped short of the breakthroughs that are possible. With micro tools largely in place, the future of strengths management is moving increasingly to the macro-management level, as witnessed in the rapid and far-reaching use of large group methods such as the Appreciative Inquiry Summit and its next generation design-thinking summit. Macro means whole and, by definition, unites many improbable opposites – for example, it embraces top down and bottom up simultaneously. It is a prime time source of organizational generativity. But the rules of macro-management are different than any other kind, most certainly micro-management. A decade of research and successful prototyping with single organizations, regions and cities, extended enterprises, industries, and UN-level world summits reveals five “X” factors – a specific set of mutually reinforcing elements of success and organizational generativity – and provides a clear set of guidelines for when and how you can deploy the “whole system in the room” design summit to bring out the best in system collaboration. By analyzing the performance and impacts of six case studies of the “whole system in the room” Appreciative Inquiry design summit, this chapter provides a bird’s eye view of the opportunities, challenges, and exciting new vistas opening up in this the collaborative age – a time when systemic action and macro-management skill are the primary leverage points for game-changing innovation, scalable solutions, and generative organizing. The chapter concludes with a call for more research into the stages of large group dynamics and advances a metaphor from the leadership literature – the spark, the flame, and the torch – to give imagery to the “positive contagion” and “the concentration effect of strengths” that happens during an Appreciative Inquiry Summit where 100s and sometimes 1000s come together interactively and collaboratively to design the future.

The use of dialogues within and across organizations is on the rise. This increase is a tacit acknowledgement of the relational foundations from which new meaning is created and social innovations emerge. However, coming together for a dialogue doesn’t assure constructive conversation or transformative engagement. Dialogue participants, even when they are asked to “suspend assumptions,” are generally still embedded in the mental models and familiar frameworks that distance them from one another and prevent real generativity and novelty.

This paper proposes Appreciative Inquiry as an approach particularly conducive to creating public dialogues that are generative and transformative. It suggests that a community is best served by inquiry into strengths, assets and past successes. It further proposes that this mode of inquiry tends to produce positive emotional states, which expand the resources and pro-social inclinations of those in the dialogue. It offers five conditions that support generative and transformative public dialogue and explains how Appreciative Inquiry creates these conditions.