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The aim of this paper is to investigate the development and current usage status of dCube, the first electronic document delivery application in Korea; identify the effects of electronic document delivery; and present references to institutions that are considering the creation of similar systems.

dCube development reports, usage manuals, and interview reports with field experts who were in charge of dCube's development were collected; and statistics data from 2007 to 2012 were analyzed.

dCube, an open and user‐friendly system, was developed through benchmarking of similar systems and in response to requests from member institutions. Since its development, regular mail use has decreased as dCube usage has highly increased. dCube's turn‐around time is less than one day, compared to three to four days for regular mail.

This study represents a thorough investigation and analysis of the development process and utility of the largest‐scale electronic document delivery application in Korea, whose openness and convenience are good models for other ILL/DDS applications.

This paper aims to review the evolution of a nation-wide Document Delivery Service in Korea over the past decade, focusing on how the service has been reconfigured to sustain and fortify its position as a central channel for accessing information in the era of abundant digital resources.

The impacts of policy changes and technical improvements introduced incrementally over the years on the advance of the service are analyzed. The overall statistics over the period of 14 years are first presented to show the changing trends of the service, and the transaction log of the period of nine years is analyzed in detail to examine the impact of policy implementation and technical advancement on the quantity and quality of the service.

The transaction log analysis has uncovered the two main themes or directions of changes that have contributed to its robustness. First, changes introduced to streamline the service process both on the request end (unmediated requests) and on the delivery end (electronic delivery) have brought a sizable improvement on the speed of the service. Second, efforts to incorporate various resource-sharing activities into a unified service framework have led to an enhanced efficiency of the service as well as an increase in volume.

The empirical data demonstrating how managerial and technological changes have contributed to sustain the value of the service can be valuable benchmarking data for other services facing the same challenges.

The purpose of this paper is to review the current LIS literature relating to Interlending and Document Supply and related issues such as open access.

This paper is based on a reading of about 150 journals together with reports, blogs, web sites, etc.

This paper argues that the tipping point for open access has already arrived and is now acknowledged widely. Now new tensions and complications are emerging to do with funding and control. Significant changes in UK copyright law, specifically contract no longer trumping copyright will have widespread ramifications.

This paper is the only review of the LIS literature that focuses on Interlending and Document Supply and related issues.

The purpose of this paper is to review the current LIS literature for document supply and related topics.

The paper is based on the scanning and reading of about 150 journals, reports, and web sites.

There is continued growth in freely available articles. There are dramatic development in open access initiatives especially in the US and some confusion in the UK. A study shows the dramatic impact on journal cancellations in a six month embargo environment with a likely increase in ILL. Publisher constraints on copying are a constant obstacle and those on e-books are now receiving more attention by librarians.

This is the only regular literature review that focuses on document supply and related issues.

This study aims to describe the current status and usage trends of a new document delivery service (DDS) for foreign scholarly journals in Korea.

Data were collected from 2010 to 2016 for the number of foreign journal subscriptions held by Foreign Research Information Centers (FRICs), number of FRIC DDS requests, the amount of government funds spent on the subscriptions, etc.

There has been an increase in the number of foreign journal subscriptions and DDS transactions by FRICs, especially in the fields of science, technology and medicine.

The DDS project in this study offers a useful example of collaboration between the government and academic libraries to provide research communities with foreign scholarly journals.