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This study proposes targeted modernization of the Department of Defense (DoD's) Joint Forces Ammunition Logistics information system by implementing the optimized innovative information technology open architecture design and integrating Radio Frequency Identification Device data technologies and real-time optimization and control mechanisms as the critical technology components of the solution. The innovative information technology, which pursues the focused logistics, will be deployed in 36 months at the estimated cost of $568 million in constant dollars. We estimate that the Systems, Applications, Products (SAP)-based enterprise integration solution that the Army currently pursues will cost another $1.5 billion through the year 2014; however, it is unlikely to deliver the intended technical capabilities.

The concept and practice of e-services has become essential in business transactions. Yet there are still many organizations that have not developed e-services optimally. This is especially relevant in the context of Indonesian Airline companies. Therefore, many airline customers in Indonesia are still in doubt about it, or even do not use it. To fill this gap, this study attempts to develop a model for e-services adoption and empirically examines the factors influencing the airlines customers in Indonesia in using e-services offered by the Indonesian airline companies. Taking six Indonesian airline companies as a case example, the study investigated the antecedents of e-services usage of Indonesian airlines. This study further examined the impacts of motivation on customers in using e-services in the Indonesian context. Another important aim of this study was to investigate how ages, experiences and geographical areas moderate effects of e-services usage.

The study adopts a positivist research paradigm with a two-phase sequential mixed method design involving qualitative and quantitative approaches. An initial research model was first developed based on an extensive literature review, by combining acceptance and use of information technology theories, expectancy theory and the inter-organizational system motivation models. A qualitative field study via semi-structured interviews was then conducted to explore the present state among 15 respondents. The results of the interviews were analysed using content analysis yielding the final model of e-services usage. Eighteen antecedent factors hypotheses and three moderating factors hypotheses and 52-item questionnaire were developed. A focus group discussion of five respondents and a pilot study of 59 respondents resulted in final version of the questionnaire.

In the second phase, the main survey was conducted nationally to collect the research data among Indonesian airline customers who had already used Indonesian airline e-services. A total of 819 valid questionnaires were obtained. The data was then analysed using a partial least square (PLS) based structural equation modelling (SEM) technique to produce the contributions of links in the e-services model (22% of all the variances in e-services usage, 37.8% in intention to use, 46.6% in motivation, 39.2% in outcome expectancy, and 37.7% in effort expectancy). Meanwhile, path coefficients and t-values demonstrated various different influences of antecedent factors towards e-services usage. Additionally, a multi-group analysis based on PLS is employed with mixed results. In the final findings, 14 hypotheses were supported and 7 hypotheses were not supported.

The major findings of this study have confirmed that motivation has the strongest contribution in e-services usage. In addition, motivation affects e-services usage both directly and indirectly through intention-to-use. This study provides contributions to the existing knowledge of e-services models, and practical applications of IT usage. Most importantly, an understanding of antecedents of e-services adoption will provide guidelines for stakeholders in developing better e-services and strategies in order to promote and encourage more customers to use e-services. Finally, the accomplishment of this study can be expanded through possible adaptations in other industries and other geographical contexts.

Internet + and Electronic Business in China is a comprehensive resource that provides insight and analysis into E-commerce in China and how it has revolutionized and continues to revolutionize business and society. Split into four distinct sections, the book first lays out the theoretical foundations and fundamental concepts of E-Business before moving on to look at internet+ innovation models and their applications in different industries such as agriculture, finance and commerce. The book then provides a comprehensive analysis of E-business platforms and their applications in China before finishing with four comprehensive case studies of major E-business projects, providing readers with successful examples of implementing E-Business entrepreneurship projects.

Internet + and Electronic Business in China is a comprehensive resource that provides insights and analysis into how E-commerce has revolutionized and continues to revolutionize business and society in China.

The purpose of this study was to develop and empirically examine a model of cloud-based human resource information systems (HRIS) adoption by small businesses based on the technology–organization–environment model (Tornatzky & Fleischer, 1990).

This study utilized a survey of 41 small- to medium-sized enterprises in the northeastern United States to examine what HR functions were being supported by cloud-based HRIS and the relationship between three technology factors, three organizational factors, and three environmental factors, and their relationship with the adoption of cloud-based HRIS.

Findings indicated that small businesses are most likely to implement cloud-based HRIS to support day-to-day HR operations. In addition, the findings indicated that top management support (positive), vendor support (positive), and anticipated growth (negative) were each related to organizational adoption of cloud-based HRIS.

The study illustrates how the adoption of a cloud-based HRIS is motivated by different factors than those underlying the adoption of other types of information systems. Executives and small business owners will need to adapt their strategy when considering cloud-based HRIS compared to other types of systems.

Given that small- to medium-sized organizations are the backbone of most global economies, findings from this study can help support society by helping these businesses better understand how to best consider the factors that will support the implementation of cloud-based HRIS.

This chapter represents one of the first to empirically validate a model of the factors affecting adoption of cloud-based HRIS by small businesses.

There is a growing importance of business intelligence systems (BIS) adoption in today’s digital economy age which is characterized by uncertainty and ambiguity considering the magnitude and influence of data-related issues to be solved in contemporary businesses. This study aims to investigate critical success factors that affect business intelligence efficiency based on the DeLone and McLean model in Jordanian banking industry.

A quantitative research method through a questionnaire was used to collect data from actual users who depend on business intelligence tools to make operational and strategic decisions in Jordanian banks. The data obtained were tested using the partial least squares–structural equation modeling approach.

The survey findings attest that system quality, information quality, user quality, user satisfaction and user performance are important factors and contribute to business intelligence efficiency in the Jordanian banking industry.

The findings gained from this work can help policymakers in Jordanian banks to improve the business intelligence success and organizational performance.

To the best of the authors’ knowledge, this study is the first of its kind to propose a theoretical model to assess drivers of BIS efficiency from the Jordanian banks’ perspective.

This special “Anbar Abstracts” issue of the Journal of Management in Medicine is split into six sections covering abstracts under the following headings: General Management; Personnel and Training; Quality in Health Care; Health Care Marketing; Financial Management; Information Technology.

This paper aims to discuss the idea that businesses, for survival in the market, need a competitive edge. This edge can be achieved by focusing on business processes as informational work (IW) systems rather than physical work systems and then to focus on achieving information integrity. In order to achieve this aim the strategy should be to model a business process to achieve both operational and goal integrity. An analytical framework for the same is to be described.

The paper uses an analytical approach. First a literature survey is conducted to find out whether the business process models being followed currently are sufficient to give a competitive edge to business. Subsequently, the information integrity approach is introduced and a framework is suggested to model the business processes.

The main findings of the paper are that the current business processes which are physical in nature need to be perceived as information oriented processes. Moreover, these IW systems need to process information with integrity. The paper explains the concept of information integrity in a detailed way by covering all aspects of the same, namely identification of business process as a multistage information system, explanation of information as a function of recipient, suggesting a structure of a good business process model, identifying the criticality of information integrity for business competitive advantage and listing the emerging information integrity requirements.

The paper adds value because it analytically puts forth the complete check list of activities for business process modeling with information integrity.

In this paper we present a roadmap for the elicitation of business rules based on different stakeholders' perspectives, in order to facilitate the processes of structuring, organizing and expressing business tactic and policy in a way that it is close to the business milieu and stakeholders' viewpoints.

This paper has derived from a combined research practice. Initially, the development of a roadmap for understanding different stakeholders' perspectives and for identifying their views on business tactics and policies was based on well‐grounded work on enterprise goal modelling, combined with a theoretical study of business rule – related concepts. The outcome of this work was tested against a real business case dealing with the development of an electronic procurement system in the pre‐fabricated construction sector.

As a conclusion, the paper put forward a comprehensive methodological framework for dealing with rule‐intensive projects. The proposed roadmap can help IT practitioners in collecting and organizing business rule statements that apply within a particular organization, either towards the implementation of change on a business level, or in the context of specifying the (existing or future) functionality of supporting information systems (IS).

The rule roadmap presented here has been coupled with a modelling approach for expressing rules in a structured, consistent manner and for organizing them in a rule repository. Future work includes the extension of this approach to cover design and implementation as part of rule‐centric information systems engineering.

Therefore, the overall contribution of this work relates to the provision of guidance for identifying business policy and tactics at an intentional level (through the investigation of the rationale behind them) and for transforming relevant models to the operational level, where business rules are linked to business processes, information and systems.

Although the business rule concept has been examined from different points of view over the past years, the paper attempts to bridge the gap between approaches that see rules as extensions of business goals, other approaches that consider rules as limitations on the way business activities are performed, and finally, approaches according to which rules constrain the creation, modification and deletion of information entities.

Proposes a continuous participative evaluation process built on the formative evaluation paradigm. The benefits of this approach are that all the primary or core stakeholders, i.e. the users, top management and the technical specialists involved in the task of delivering information systems benefits, participate in the evaluation and the subsequent decision making associated with the project. These stakeholders are consequently involved in moulding and realising an information system which is targeted to meet real business needs rather than just investment and project management criteria. This approach ensures that high quality information systems that deliver direct business benefits with which the user community can identify are implemented. It implies a new focus that encompasses concentrating on and understanding the business issues and how the information system will deliver real value to the organisation. It is the view of the authors that formative evaluation can help to maximise business value from information systems.

Electronic commerce applies new business models. To use information technology to support a new business model, the supplier enterprise needs to develop an information system model for electronic commerce. Proposes a framework for developing an information system model to fit the business model of electronic commerce. This framework is structured around three domains: EC business model, information system model, and object‐oriented methodology.