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Article
Publication date: 20 August 2018

Xueyuan Liu, Haiyun Zhao and Xiande Zhao

The purpose of this paper is to examine the multiple paths of absorptive capacity’s (AC) effect on business performance (BP): direct effect and indirect effects through…

Abstract

Purpose

The purpose of this paper is to examine the multiple paths of absorptive capacity’s (AC) effect on business performance (BP): direct effect and indirect effects through innovation and mass customization (MC).

Design/methodology/approach

The authors examined the role of innovation and MC capability on the relationship between AC and BP. Data from 278 Chinese firms in four manufacturing industries collected by questionnaire are used to empirically examine the proposed model by Structural equation modeling.

Findings

The results show that AC can directly enhance BP, and indirectly through innovation and MC capability. The study also finds that MC capability has a stronger mediating effect than innovation.

Originality/value

Prior studies have not yet built linkages between AC and BP with both innovation and MC’s effects. This study provides empirical evidence of the effects of AC on BP and three paths are discussed including AC’s direct effect and indirect effects through innovation and MC to firm’s BP. This study provides a new direction for executives to better understand the movement of knowledge along supply chain and in intra-organizational environment, and of the importance of innovation and MC capability since they are essential carriers for BP enhancement.

Details

Industrial Management & Data Systems, vol. 118 no. 9
Type: Research Article
ISSN: 0263-5577

Keywords

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Article
Publication date: 18 April 2017

Xiande Zhao and Rohit Verma

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410

Abstract

Details

Journal of Service Management, vol. 28 no. 2
Type: Research Article
ISSN: 1757-5818

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Article
Publication date: 20 September 2021

Qian Yang, Liping Qian and Xiande Zhao

This study investigates both direct and moderation effects of two dimensions of contract control and information technology governance on platform participants' financial…

Abstract

Purpose

This study investigates both direct and moderation effects of two dimensions of contract control and information technology governance on platform participants' financial performance.

Design/methodology/approach

Using data collected from 384 platform participants from China's two largest digital platforms, hierarchical regression is used to validate the conceptual model and hypotheses.

Findings

The empirical results show that contract completeness and information technology governance independently improved financial performance, while contract enforcement had an inverted U-shaped effect on financial performance. Furthermore, information technology governance amplified the positive effect of contract completeness, but not of contract enforcement, on financial performance.

Originality/value

This study advances the literature on partnership control by showing the interactive role of information technology governance and contract control. It also enriches research on information technology usage by revealing how information technology governance benefits business partnerships. Finally, it extends transaction cost theory by demonstrating that different dimensions of contracts have different effects on governing interfirm relationships.

Details

Industrial Management & Data Systems, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0263-5577

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Article
Publication date: 10 May 2019

Yanming Zhang, Xiande Zhao and Baofeng Huo

Following resource-based view, the purpose of this paper is to investigate the effects of three intra-organizational structural elements on supply chain integration (SCI).

Abstract

Purpose

Following resource-based view, the purpose of this paper is to investigate the effects of three intra-organizational structural elements on supply chain integration (SCI).

Design/methodology/approach

Based on data collected from ten countries, this study employs the structural equation modeling method to test the proposed model.

Findings

The results demonstrate that teamwork culture is positively related to three dimensions of SCI. Organizational commitment has positive effects on internal and customer integration (CI), whereas it has no significant effect on supplier integration (SI). Human goodness is only positively related to internal integration, but has no significant effect on SI or CI.

Originality/value

This study contributes to both structural elements literature and SCI enabler literature by operationalizing three human-related components of structural elements and empirically investigating relationships between intra-organizational structural elements and SCI.

Details

Industrial Management & Data Systems, vol. 119 no. 5
Type: Research Article
ISSN: 0263-5577

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Article
Publication date: 6 February 2017

Shanshan Zhang, Zhiqiang Wang, Xiande Zhao and Min Zhang

The purpose of this paper is to empirically investigate the effects of institutional support on product and process innovation and firm performance and describe how…

Abstract

Purpose

The purpose of this paper is to empirically investigate the effects of institutional support on product and process innovation and firm performance and describe how dysfunctional competition influences relevant outcomes.

Design/methodology/approach

This study develops a research model based on institution-based view and tests it using structural equation modeling and empirical data collected from 300 manufacturers in China.

Findings

The results show that institutional support positively affects product and process innovation and firm performance. Both product and process innovation improve firm performance. The findings reveal that dysfunctional competition significantly reduces the positive effects of institutional support on product and process innovation but leaves the effects of institutional support and product and process innovation on firm performance unaffected.

Originality/value

This study contributes to innovation literature by providing insights into the impact of China’s institutional environment on manufacturing firms’ product and process innovation decisions. The findings also contribute to institution-based view literature by providing empirical evidence on the joint effects of institutional support and dysfunctional competition on product and process innovation and firm performance. This study can help manufacturers in China take advantage of institutional environment and adjust product and process innovation decisions accordingly.

Details

Industrial Management & Data Systems, vol. 117 no. 1
Type: Research Article
ISSN: 0263-5577

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Article
Publication date: 10 January 2020

Qiuping Huang, Xiande Zhao, Min Zhang, KwanHo Yeung, Lijun Ma and Jeff Hoi-yan Yeung

The purpose of this paper is to empirically investigate the joint effects of lead time, information sharing and the accounts receivable period on reverse factoring (RF…

Abstract

Purpose

The purpose of this paper is to empirically investigate the joint effects of lead time, information sharing and the accounts receivable period on reverse factoring (RF) adoption from the suppliers’ perspective.

Design/methodology/approach

Supported by one of the largest commercial banks in China, survey data are collected from 424 Chinese manufacturing firms and analyzed using regression methods.

Findings

The results suggest that lead time positively affects suppliers’ RF adoption directly and indirectly through the accounts receivable period. Meanwhile, information sharing has a positive, direct and a negative, indirect influence on suppliers’ RF adoption.

Originality/value

The findings give suppliers and financial institutions a better understanding of how to leverage the benefits of RF.

Details

Industrial Management & Data Systems, vol. 120 no. 1
Type: Research Article
ISSN: 0263-5577

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Article
Publication date: 11 September 2017

Baofeng Huo, Qianwen Wang, Xiande Zhao and Zhongsheng Hua

The purpose of this paper is to investigate effects of two integrative mechanisms of third-party logistics (3PL) integration (i.e. information sharing and process…

Abstract

Purpose

The purpose of this paper is to investigate effects of two integrative mechanisms of third-party logistics (3PL) integration (i.e. information sharing and process coordination) between users and providers on relationship satisfaction, and further explores how partnership-surrounding (e.g. legal unprotectability) and partnership-specific barriers (e.g. measurement difficulty and cooperation difficulty) influence 3PL integration in the context of Chinese 3PL practices.

Design/methodology/approach

Using data collected from 247 3PL users in China, this study uses the structural equation modeling method to empirically examine the relationship among partnership-surrounding/specific barriers, 3PL integration and relationship satisfaction.

Findings

The results show that information sharing has no significant effect on relationship satisfaction, while process coordination has a positive effect on relationship satisfaction and partially mediates the relationship between information sharing and relationship satisfaction. Furthermore, as partnership-specific barrier, measurement difficulty and cooperation difficulty are negatively related to information sharing and process coordination. Surprisingly, as partnership-surrounding barrier, legal unprotectability is not significantly related to information sharing but is positively related to process coordination.

Originality/value

As a comprehensive study on 3PL user-provider relationship in China, this study extends existing 3PL literature by providing evidence about the importance of 3PL integration and different types of barriers to 3PL integration, also providing managerial implications for 3PL users, providers, law and regulation makers about how to better implement 3PL integration in China.

Details

Industrial Management & Data Systems, vol. 117 no. 8
Type: Research Article
ISSN: 0263-5577

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Article
Publication date: 18 April 2017

Wenhui Fu, Qiang Wang and Xiande Zhao

The purpose of this paper is to explore the properties of platform service innovation and its relationship to value co-creation activities and the network effect. This is…

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3197

Abstract

Purpose

The purpose of this paper is to explore the properties of platform service innovation and its relationship to value co-creation activities and the network effect. This is done over the course of a platform’s evolution through three stages: emergence, expansion and maturity.

Design/methodology/approach

Based on grounded theory, this study adopts a multiple case study research design. An in-depth analysis of the case data is done using ATLAS.TI software.

Findings

At the emergence stage, platform service innovations focus on building infrastructure. Platform owners stimulate the network effect directly via platform service innovations, rather than indirectly via value co-creation activities. At the expansion stage, the platform service innovations focus on building relationships among platform owner and different sides of participants. Platform owners stimulate the network effect indirectly, via value co-creation activities, rather than directly via platform service innovations. At the maturity stage, platform service innovations focus on building an environment for the platform ecosystem. Platform owners stimulate the network effect indirectly, via value co-creation activities rather than directly.

Originality/value

This research contributes to the service innovation literature by exploring the properties of platform service innovation and its relationship to value co-creation activities and the network effect from a longitudinal perspective. The principal managerial implication is that platform managers need to consider the developmental stage of the platform, as a mismatching of stage of development (emergence/expansion/maturity) and focus (an orientation toward building infrastructure, relationships or environment) may lead to a failure to stimulate or enhance the network effect.

Details

Journal of Service Management, vol. 28 no. 2
Type: Research Article
ISSN: 1757-5818

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Article
Publication date: 13 March 2017

Qianling Chen, Min Zhang and Xiande Zhao

Big data produced by mobile apps contains valuable knowledge about customers and markets and have been viewed as productive resources. The purpose of this paper is to…

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8262

Abstract

Purpose

Big data produced by mobile apps contains valuable knowledge about customers and markets and have been viewed as productive resources. The purpose of this paper is to propose a multiple methods approach to elicit intelligence and value from big data by analysing the customer behaviour in mobile app usage.

Design/methodology/approach

The big data analytical approach is developed using three data mining techniques: RFM(recency, frequency, monetary) analysis, link analysis, and association rule learning. The authors then conduct a case study to apply this approach to analyse the transaction data extracted from a mobile app.

Findings

This approach can identify high value and mass customers, and understand their patterns and preferences in using the functions of the mobile app. Such knowledge enables the developer to capture the behaviour of large pools of customers and to improve products and services by mixing and matching the functions and offering personalised promotions and marketing information.

Originality/value

The approach used in this study balances complexity with usability, thus facilitating corporate use of big data in making product improvement and customisation decisions. The approach allows developers to gain insights into customer behaviour and function usage preferences by analysing big data. The identified associations between functions can also help developers improve existing, and design new, products and services to satisfy customers’ unfulfilled requirements.

Details

Industrial Management & Data Systems, vol. 117 no. 2
Type: Research Article
ISSN: 0263-5577

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Article
Publication date: 9 September 2021

Zhaojun Han, Baofeng Huo and Xiande Zhao

The purpose of this study is to explore the effect of backward supply chain information sharing (SCIS) on the performance of different parties along supply chains.

Abstract

Purpose

The purpose of this study is to explore the effect of backward supply chain information sharing (SCIS) on the performance of different parties along supply chains.

Design/methodology/approach

Using data collected from 617 Chinese manufacturers, this study examines the effect of information sharing from manufacturers to suppliers (ISMS) on supplier and manufacturer responsiveness in both two- and three-tier supply chains and the transferrable effect of information sharing from customers to manufacturers (ISCM) on supplier responsiveness. The authors use structural equation modeling and regression analysis to estimate the proposed relationships.

Findings

ISMS is positively related to supplier responsiveness in both two- and three-tier SCIS, whereas its effect on manufacturer responsiveness is conditional, indicating that upstream receiving parties benefit more from backward SCIS. ISCM is positively related to supplier responsiveness, demonstrating the transferable effect of backward SCIS.

Practical implications

When designing SCIS strategies, managers should take into account the unequal distribution of benefits from SCIS and the transferable effect of backward SCIS. Specifically, companies should always motivate their downstream partners to engage in SCIS, while they themselves need to be cautious with information sharing. They should also be aware that their information sharing behavior may benefit a third upstream party.

Originality/value

This study provides deep insights into the distribution of the benefits from SCIS among supply chain partners and suggests that the direction and the role supply chain partners play (as receiving or disclosing parties) in SCIS matter.

Details

Supply Chain Management: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1359-8546

Keywords

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