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1 – 10 of 45Wagner Junior Ladeira, Vinicius Nardi, Marlon Dalmoro, Fernando de Oliveira Santini, William Carvalho Jardim and Debdutta Choudhury
Understanding the effect of assortment composition on attentional levels is an essential topic for academic researchers and practitioners. This work has important implications…
Abstract
Purpose
Understanding the effect of assortment composition on attentional levels is an essential topic for academic researchers and practitioners. This work has important implications when analyzing the influence of shopping frame time and search effort on the relationship between the reaction to assortment composition and visual attention to stock-keeping units (SKUs) pricing.
Design/methodology/approach
Two experimental studies through gauze behavior analysis technology (using eye-tracking equipment) analyze the variable's large assortment, visual attention to SKU pricing, search effort and shopping frame time.
Findings
The results suggest that, although it increases the search effort, a large assortment decreases the visual attention to SKU pricing. Further, our results indicate a moderating effect associated with mitigating the negative effect by medium-low levels of search effort and a moderating impact of time in this relation.
Practical implications
Marketing professionals can carefully optimize the in-store experience by managing the assortment and variety and by influencing consumers' visual attention to SKU pricing along the journey as part of the experience. Assortment and SKU pricing strategies need to be aligned with consumer journey design.
Originality/value
Our findings contribute to assortment theory and management by detailing the relationship between consumers' reactions to assortment perception and visual attention to SKU pricing in time flow. We reinforce the importance of considering assortment strategies from the consumer perspective and giving reliable information about in-store behavior.
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Yunxuan Carrie Zhang, Dina M.V. Zemke, Amanda Belarmino and Cass Shum
Job satisfaction is essential in understanding turnover intentions. Previous studies reveal that highly educated hospitality employees generally have lower levels of job…
Abstract
Purpose
Job satisfaction is essential in understanding turnover intentions. Previous studies reveal that highly educated hospitality employees generally have lower levels of job satisfaction, indicating that the antecedents of job satisfaction may be different from hospitality managers and frontline employees. This study compared the different antecedents of job satisfaction for housekeeping managers and employees.
Design/methodology/approach
This study used a mixed-methods approach for a two-part study. The researchers recruited housekeeping managers for the exploratory survey. The results of open-end questions helped us build a custom dictionary for the text mining of comments from Glassdoor.com. Finally, a multilinear regression of themes from housekeeping employees’ ratings on Glassdoor.com was conducted to understand the antecedents of job satisfaction for housekeeping managers and employees.
Findings
The results of the exploratory survey indicated that the housekeeping department has an urgent need for organizational support and training. The text-mining revealed organizational support impacts both managers and frontline employees, while training impacts managers more than employees. Finally, the regression analysis showed compensation, business outlook, senior management, and career opportunity impacted both groups. However, work-life balance only influenced managers.
Originality/value
With a large number of employees at low salaries, housekeeping departments have a higher-than-average turnover rate for lodging. This study is among the first to compare the antecedents of managers’ and frontline employees’ job satisfaction in the housekeeping department, extending Social Exchange Theory. It provides suggestions for the housekeeping department to decrease turnover intentions.
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Hod Anyigba, Alexander Preko and William Kwesi Senayah
This study is to examine and develop sector skills strategies and action plans for the textile and apparel (T&A) sector.
Abstract
Purpose
This study is to examine and develop sector skills strategies and action plans for the textile and apparel (T&A) sector.
Design/methodology/approach
The paper used a participatory action qualitative method anchored on the Skills for Trade and Economic Diversification (STED) framework, utilising the workshop-based approach with 24 key stakeholders of the sector. Content analysis was used with the help of Nvivo software.
Findings
The findings revealed that there are skills shortages, skills gaps, skills mismatches and skills diversification programmes available through higher education and work-based learning. Further, there are labour supply challenges such as national skills policy and strategy, government and stakeholder coordination, funding, relevance of curriculum and qualifications, access to practicals and the absence of a clear national vision for the sector.
Research limitations/implications
This study possesses an inherent limitation in terms of generalising the findings derived from qualitative research.
Originality/value
This research is among the first of its kind to assess skills needs and gaps through the lens of STED framework, which has been overlooked in previous literature. Importantly, this study provides vocational insights into skill needs in the sector.
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Tevfik Demirciftci, Amanda Belarmino and Carola Raab
The purpose of this study is to discover what attributes of casino buffet restaurants are the most important for customers’ willingness to pay (WTP).
Abstract
Purpose
The purpose of this study is to discover what attributes of casino buffet restaurants are the most important for customers’ willingness to pay (WTP).
Design/methodology/approach
Choice-based conjoint analysis was used in this study to test seven attributes: food, price/value, real price, service, atmosphere, the number of reviews and user-generated star ratings. Sawtooth Software was used to do the conjoint analysis, and a series of significance t-tests were run to determine the significance of each attribute on WTP with Statistical Package for the Social Sciences (SPSS).
Findings
Based on a survey of 483 respondents who had visited a buffet at a casino within the last two years, this study found that food is ranked as the most significant attribute of a casino buffet restaurant, followed by real price and service quality.
Originality/value
Theoretically, this work is the first to the authors’ knowledge to apply the antecedents of behavioral intention to willingness-to-pay for niche restaurants. Practically, the results of this study will help casino buffet operators as they re-open after COVID-19. Future studies could collect data in the post-pandemic environment and examine WTP at casino buffets in different geographic locations.
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Haruna Sa'idu Lawal, Hassan Adaviriku Ahmadu, Muhammad Abdullahi, Muhammad Aliyu Yamusa and Mustapha Abdulrazaq
This study aims to develop a building renovation duration prediction model incorporating both scope and non-scope factors.
Abstract
Purpose
This study aims to develop a building renovation duration prediction model incorporating both scope and non-scope factors.
Design/methodology/approach
The study used a questionnaire to obtain basic information relating to identified project scope factors as well as information relating to the impact of the non-scope factors on the duration of building renovation projects. The study retrieved 121 completed questionnaires from construction firms on tertiary education trust fund (TETFund) building renovation projects. Artificial neural network was then used to develop the model using 90% of the data, while mean absolute percentage error was used to validate the model using the remaining 10% of the data.
Findings
Two artificial neural network models were developed – a multilayer perceptron (MLP) and a radial basis function (RBF) model. The accuracy of the models was 86% and 80%, respectively. The developed models’ predictions were not statistically different from those of actual duration estimates with less than 20% error margin. Also, the study found that MLP models are more accurate than RBF models.
Research limitations/implications
The developed models are only applicable to projects that suit the characteristics and nature of the data used to develop the models. Hence, models can only predict the duration of building renovation projects.
Practical implications
The developed models are expected to serve as a tool for realistic estimation of the duration of building renovation projects and thus, help construction project managers to effectively plan and manage it.
Social implications
The developed models are expected to serve as a tool for realistic estimation of the duration of building renovation projects and thus, help construction project managers to effectively plan and manage it; it also helps clients to effectively benchmark projects duration and contractors to accurately estimate duration at tendering stage.
Originality/value
The study presents models that combine both scope and non-scope factors in predicting the duration of building renovation projects so as to ensure more realistic predictions.
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Zhenghao Liu, Yuxing Qian, Wenlong Lv, Yanbin Fang and Shenglan Liu
Stock prices are subject to the influence of news and social media, and a discernible co-movement pattern exists among multiple stocks. Using a knowledge graph to represent news…
Abstract
Purpose
Stock prices are subject to the influence of news and social media, and a discernible co-movement pattern exists among multiple stocks. Using a knowledge graph to represent news semantics and establish connections between stocks is deemed essential and viable.
Design/methodology/approach
This study presents a knowledge-driven framework for predicting stock prices. The framework integrates relevant stocks with the semantic and emotional characteristics of textual data. The authors construct a stock knowledge graph (SKG) to extract pertinent stock information and use a knowledge graph representation model to capture both the relevant stock features and the semantic features of news articles. Additionally, the authors consider the emotional characteristics of news and investor comments, drawing insights from behavioral finance theory. The authors examined the effectiveness of these features using the combined deep learning model CNN+LSTM+Attention.
Findings
Experimental results demonstrate that the knowledge-driven combined feature model exhibits significantly improved predictive accuracy compared to single-feature models.
Originality/value
The study highlights the value of the SKG in uncovering potential correlations among stocks. Moreover, the knowledge-driven multi-feature fusion stock forecasting model enhances the prediction of stock trends for well-known enterprises, providing valuable guidance for investor decision-making.
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Shanmukh Devarapali, Ashley Manske, Razieh Khayamim, Edwina Jacobs, Bokang Li, Zeinab Elmi and Maxim A. Dulebenets
This study aims to provide a comprehensive review of electric tugboat deployment in maritime transportation, including an in-depth assessment of its advantages and disadvantages…
Abstract
Purpose
This study aims to provide a comprehensive review of electric tugboat deployment in maritime transportation, including an in-depth assessment of its advantages and disadvantages. Along with the identification of advantages and disadvantages of electric tugboat deployment, the present research also aims to provide managerial insights into the economic viability of different tugboat alternatives that can guide future investments in the following years.
Design/methodology/approach
A detailed literature review was conducted, aiming to gain broad insights into tugboat operations and focusing on different aspects, including tugboat accidents and safety issues, scheduling and berthing of tugboats, life cycle assessment of diesel tugboats and their alternatives, operations of electric and hybrid tugboats, environmental impacts and others. Moreover, a set of interviews was conducted with the leading experts in the electric tugboat industry, including DAMEN Shipyards and the Port of Auckland. Econometric analyses were performed as well to evaluate the financial viability and economic performance of electric tugboats and their alternatives (i.e. conventional tugboats and hybrid tugboats).
Findings
The advantages of electric tugboats encompass decreased emissions, reduced operating expenses, improved energy efficiency, lower noise levels and potential for digital transformation through automation and data analytics. However, high initial costs, infrastructure limitations, training requirements and restricted range need to be addressed. The electric tugboat alternative seems to be the best option for scenarios with low interest rate values as increasing interest values negatively impact the salvage value of electric tugboats. It is expected that for long-term planning, the electric and hybrid tugboat alternatives will become preferential since they have lower annual costs than conventional diesel tugboats.
Practical implications
The outcomes of this research provide managerial insights into the practical deployment of electric tugboats and point to future research needs, including battery improvements, cost reduction, infrastructure development, legislative and regulatory changes and alternative energy sources. The advancement of battery technology has the potential to significantly impact the cost dynamics associated with electric tugboats. It is essential to do further research to monitor the advancements in battery technology and analyze their corresponding financial ramifications. It is essential to closely monitor the industry’s shift toward electric tugboats as their prices become more affordable.
Originality/value
The maritime industry is rapidly transforming and facing pressing challenges related to sustainability and digitization. Electric tugboats represent a promising and innovative solution that could address some of these challenges through zero-emission operations, enhanced energy efficiency and integration of digital technologies. Considering the potential of electric tugboats, the present study provides a comprehensive review of the advantages and disadvantages of electric tugboats in maritime transportation, extensive evaluation of the relevant literature, interviews with industry experts and supporting econometric analyses. The outcomes of this research will benefit governmental agencies, policymakers and other relevant maritime transportation stakeholders.
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Neha Singh, Rajeshwari Panigrahi, Rashmi Ranjan Panigrahi and Jamini Ranjan Meher
Blockchain technology can potentially address the challenges of information storage, sharing and management and improve them further in an organization and sector as a whole. This…
Abstract
Purpose
Blockchain technology can potentially address the challenges of information storage, sharing and management and improve them further in an organization and sector as a whole. This study aims to investigate the effects of technology, organization and environment on the behavioral intention of employees to adopt blockchain in the Indian insurance sector and the mediating role of knowledge management practices.
Design/methodology/approach
A structured questionnaire was used to collect a sample size of 390 responses based on convenience sampling. Partial least square structural equation modeling was used to analyze the data.
Findings
The findings highlighted that organizational factors, followed by technological factors, significantly impact employees' behavioral intentions. The results established that the impact of environmental factors is insignificant on blockchain adoption intention. Knowledge management practices significantly mediate the relationship between organizational factors, technological factors and behavioral intention.
Practical implications
The results indicate that organizations must prioritize organizational factors (technological competence, top management support and financial readiness) and knowledge management practices (knowledge creation, sharing and retention) to positively impact employees' behavioral intentions and ensure successful and effective technology adoption.
Originality/value
Using the Technology-Organization-Environment framework, the study tests the conceptual model, showing the relationship between technological, organizational and environmental factors, behavioral intention and knowledge management practices. The role of knowledge management practices in technology adoption within organizations has been scarcely explored. This study adds significant and novel contributions in this area.
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