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The organizations need to use strategic drivers such as market orientation (MO) and knowledge management (KM) for the development of product and process innovations, which can become a major source of sustainable competitive advantage (SCA). However, there is a gap in the use of these precepts, specifically in Brazilian companies. The purpose of this paper is to measure the relationship among MO, KM orientation, innovation (product and process), SCA and organizational performance (OP).

The research was developed through a survey in 1,072 companies from the industrial manufacturing, commerce and services activity sectors. For the analysis of data, the study used the structural equation modeling method.

This study contributes to managerial decisions in the choice of investment in strategic drivers and innovation, to obtain competitive advantages and economic gains. The results highlight that companies that use market information have formal structures to support innovation processes achieving more successful results.

The framework proposed in this research can be used for different industries and segments.

The theoretical value of this paper is the contribution to the literature with the provision of a framework to analyze the strategic drivers, which are antecedents of innovation in different sectors of activity and in different sizes of companies. It is highlighted as managerial contributions, that the study identified evidence that organizations seek a superior OP to the competitor, creating competitive differentials that result in SCA.

This study aims to understand the contributions and challenges of voluntary organizations towards the integration of refugees into the job market.

Descriptive research with a qualitative approach based on interpretivism was used, applied to mediators of social entities in the city of São Paulo, Brazil.

The findings of this study support the importance of voluntary organizations in the employment of refugees, based on background that will contribute directly to the training of displaced persons in the Brazilian labor market. Meanwhile, difficulties such as post-employment refugee monitoring, legislative obstacles to the verification of skills, structural and human capital limitations of mediators, the national economic crisis and the lack of government support are identified as the main challenges for long-term assistance to refugees.

The results of the study can foster greater participation of public policymakers and society in supporting the third sector, aiming at a greater reach in the provision of services of mediators for the effective integration of refugees in Brazil.

This study contributes to the literature on the integration of refugees into the labor market by demonstrating the importance of voluntary organizations in this process. It also demonstrates how the main challenges of the third sector in the Brazilian context impact its support in facilitating and maintaining the employment of displaced persons.

The participation of society is a valuable aspect of the governability of cities, for it strengthens the citizens’ collaborative component. Such participation, which is seen as social, is considered an essential element for the design of a smart city. This study aims to identify the factors that contribute to social participation in the definition of budgetary instruments’ planning.

Concerning the methodological instruments, this study is characterised by a quantitative and descriptive approach and uses a multivariate data analysis with a sample of 235 respondents.

The study’s findings identified a framework that portrays elements that collaborate with the social participation in the definition of the public administration’s budgetary instruments, which are considered as elements that are able to develop the role of the popular participation and are characterised by the definition of a smart city by enabling more assertiveness in society’s needs.

Identification of a framework that brings out elements that are able to develop the popular participation in the definition of budgetary instruments. Then, one scale of elements that contribute to social participation in the definition of the public administration’s budgetary instruments theoretically represented and statistically validated, thus contributing to the continuity of studies on social participation.

Through studies on social participation in budgetary planning, it is possible to guarantee a better allocation of public resources through intelligent governability.

The research can bring theoretical elements about social participation in the definition of budget instruments for a statistical convergence through the perception of the sample.