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Article
Publication date: 11 May 2009
While the importance of leadership in quality improvement is increasingly being acknowledged, we still do not know enough about what improvement leaders actually do and how they…
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Abstract
While the importance of leadership in quality improvement is increasingly being acknowledged, we still do not know enough about what improvement leaders actually do and how they behave. This paper describes how Alder Hey, using a range of experimental approaches, has created its own model of change and concluded that certain habits of mind are at the heart of sustainable improvement leadership.
Details
International Journal of Leadership in Public Services, vol. 5 no. 1
Type: Research Article
ISSN: 1747-9886
Keywords
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