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Leadership for quality improvement — what does it really take?

Bill Lucas (Centre for Real‐World Learning, University of Winchester and Chairman of the Talent Foundation)
Triona Buckley (Head of Organisational Development, Alder Hey Children's NHS Foundation Trust)

International Journal of Leadership in Public Services

ISSN: 1747-9886

Article publication date: 11 May 2009

456

Abstract

While the importance of leadership in quality improvement is increasingly being acknowledged, we still do not know enough about what improvement leaders actually do and how they behave. This paper describes how Alder Hey, using a range of experimental approaches, has created its own model of change and concluded that certain habits of mind are at the heart of sustainable improvement leadership.

Keywords

Citation

Lucas, B. and Buckley, T. (2009), "Leadership for quality improvement — what does it really take?", International Journal of Leadership in Public Services, Vol. 5 No. 1, pp. 37-46. https://doi.org/10.1108/17479886200900008

Publisher

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Emerald Group Publishing Limited

Copyright © 2009, Emerald Group Publishing Limited

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