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The British Tourist Authority and English Tourist Board are developing a unique library of digital images relating to tourism, digitised using Photo‐CD, stored in an object‐oriented database, and made accessible to overseas offices over an Intranet. Issues relating to copyright, security, and the efficient distribution of high‐resolution images have been considered in depth: other issues remain unresolved.

The purpose of this paper is to provide an indication as to the motivation of people to remain in academic positions where substantial economic inequity is present and more favourable alternative employment is possible. This is important for the retention of qualified academic staff in Papua New Guinea (PNG) and for the supply of well-educated workers in this developing country.

The authors surveyed 94 national (indigenous) academic staff at a prominent PNG university for their perceptions of organisational justice and management support, with an aim determining if these variables were related to workers’ affective commitment (AC) and intentions to turnover. The surveyed staff members are all employed on an inequitable basis in that their salaries and living conditions are inferior to those of equally qualified expatriate academic staff.

The research found that staff members’ emotional connection (affective commitment (AC)) to their work was predicted by organisational support, whereas lack of organisational support predicted academic staff turnover.

Universities must provide supportive environments to enable staff to remain focussed and committed in order to maintain high morale and reduce turnover in academic staff.

Previous research on this topic has emphasised the economic inequity faced by national academic staff members in PNG’s high education institutions. The current research applies motivation theory to people experiencing this obvious inequity. It finds that an environment where workers experience management support and a sense of intrinsic reward can effectively influence their intention to remain at their place of work as well as their emotional connection to their institution and their students.

This article reports the results of a randomized field experiment that tested the effects of a new business intervention among managers of small- and medium-sized enterprises (SMEs) in England.

Individual managers (learners) were randomly assigned in clusters (companies) to either an intervention group (265 learners; 40 SMEs) receiving a novel virtual, blended training program designed to stimulate a change in management behavior or a no-intervention group (118 learners; 22 SMEs).

The results show that the primary objective of changing management behavior to use more of an Operational Coaching™ style of management has been achieved (to a statistically significant level), and this is against the backdrop of the devastating COVID-19 pandemic. Positive trends in SME productivity metrics were also observed in the intervention group companies.

These important results could be indicative of the economic and productivity impact that a change in management behavior could have, and they warrant serious further investigation.

To conduct the first national study in Australia of women in small‐ to medium‐sized enterprises, and to develop a profile of the self‐employed woman and her business to serve as a benchmark for follow‐up research.

Comprised a self‐administered questionnaire which dealt with a broad range of issues concerning the start‐up and operational aspects of a small to medium‐sized business. The women participants were self‐selected and were obtained through mail‐outs to business and professional networks, and a nation‐wide advertising campaign. Three focus groups were also held to provide more background on some of the findings from the survey.

The study found a consistency in the characteristics of the women and their businesses, similar to those found at the localised level. A benchmark profile of both the Australian small business woman operator and her business was established.

Is the first national Australian study, and provides a benchmark for later studies in the same area.

Women’s participation in the small business sector is a growing phenomenon worldwide. While considerable research has been conducted into the reasons why women enter small business and their penchant for operating solo operations or micro businesses (up to five employees) less is known about the heterogeneous nature of women in small business and the reasons behind their “failure” to “grow” their businesses. The research reported here concerns a major study into the status of women in small business in Australia. Apart from examining barriers which may prevent women from expanding their businesses the findings address a new paradigm of women in small business. This paradigm captures the multiple trajectories that women follow in their businesses the type of businesses that they operate and their relation to the stages of a woman’s/business life cycle. The findings hold important implications for policy makers who are attempting to devise programmes to assist this growing segment of the small business sector.

The purpose of this paper is to investigate the relationship of undergraduate university students’ course experience (learning community (LC), clear goals and standards, student support, study-family affect (SF affect) and autonomy) to their well-being, as measured by psychological engagement (dedication, absorption and vigour) and burnout (exhaustion and disengagement/cynicism).

First-year psychology students (n=128) were surveyed using previously validated measures of their well-being and experiences at university.

Belonging to a LC (where students were encouraged to develop fluidity with the subject matter and share insights) was positively related to students’ psychological engagement. By contrast, the provision of ready access to course materials did not predict student engagement. Knowledge of goals and standards predicted that students would find course work energising (vigour). Respondents reported that SF affect (where participation at university enhances family life) was related to their engagement at university. In addition, mature age students (over the age of 25 years) reported higher levels of engagement in their study than did younger students.

The dominant predictor of student well-being (LC) was redolent of two important psychological human needs (affiliation and mastery). The central nature of this variable to student well-being is therefore currently undifferentiated and calls for the application of more finely tuned instruments to predict student well-being.

The current research applied measures from the widely validated Course Experience Questionnaire (Ramsden, 1991) as predictors of students’ psychological engagement and burnout. It highlights the value of personal relationships and community in university students’ mastery of difficult course material.

This paper aims to explore how HR leaders can help their managers ditch the traditional command-and-control leadership style and instead adopt an enquiry-led management approach – Operational Coaching^®. This approach helps managers to develop coaching-related behaviours in their day-to-day interactions with teams, to cultivate a culture that is more collaborative, inclusive and innovative with measurable improvements in engagement, productivity and performance.

Responding to the UK’s woeful productivity and employee engagement levels, the Government sponsored a large-scale academic research study (designed, conducted and independently evaluated by the London School of Economics, LSE) to assess the impact of managers learning to use an Operational Coaching^® style of management. Managers in 62 organisations across 14 sectors worked through a learning programme designed to build managers’ confidence in using intentional enquiry as a part of their everyday management style.

LSE proved, statistically significantly, that managers increased the amount of time they spent coaching their team members by an average of 70% and generated a 74 times return on investment. LSE also noted that intervention group organisations indicated a positive sixfold improvement in employee retention than in control group organisations.

When managers learn to use an Operational Coaching^® style of management in their day-to-day work with others, it allows them to learn how to challenge, support and grow the capabilities of their team members in ways that measurably benefit the individual and the organisation. Colleagues are more engaged, recognised and rewarded. As their competency and confidence grows, managers are released from aspects of their to-do lists and are able to invest even more attention towards coaching their team members.

This study aims to add to the understanding of the significance of football in cities, where most major football clubs are located. Specifically, this study offers a distinctive perspective on what might be regarded as “football cities” by the study's mobilisation of theories of the urban mosaic, the calculable city and identity. This study contributes to the emergent field of popular culture (Jeacle, 2012) and, within this field of popular culture, the significance of soccer. The particular setting of this study is the city. This paper is a contribution to the established accounting literature on city studies but within the neglected study of football in cities.

This paper's focus is on the significance of football clubs in one city. The theoretical approach adopted is a blending of studies of the urban mosaic (Timms, 1975), the calculable city (Lapsley et al., 2010) and the established trend of identification studies in accounting. This investigation was undertaken in the city of Edinburgh by observation of football in city life. This research is a form of participant observation in which the author lived in the city in this study. The researcher undertook interviews with key actors in both football clubs and city management, made use of local media and scrutinised publicly available documents on both the clubs and the city administrations.

This research reveals the importance of the city mosaic in explaining the limited significance of football in this city. This approach underlines the merits of contextual studies. However, the evidence presented also reveals the presence of strong identity relationships between football clubs and the clubs' fans. These results reveal an internal perspective on city management and the activities of football clubs and the clubs' host city. The presence of multiple football clubs in a single city offers more diffuse identity relationships, with football clubs fostering stronger identification with the club than with the city. There is also evidence of single, dual and multiple identity relationships in this study which contrasts with the single identity perspectives of prior accounting research.

The focus of this paper is on the research question posed in the Call for Papers - Is there a Soccer Society? The findings of this study offer only limited evidence of a soccer society.

There is a need to study other cities with football clubs to determine those which are mosaics and those which are dominated by football.

This a study which embraces the importance of social context in finding meaning in accounting research. This paper introduces the novel concept of the city mosaic which is a novel way of understanding different city contexts.

Prior research on football has examined fans' behaviour, financial crises at football clubs and governance structures. This paper extends these earlier analyses by addressing the social context of football clubs in the city. Whilst most accounting research revealed rapid changes in identity during reforms, this study reveals a more complex relationship which aims to build continuity and commitment of fans' identity with the bigger football clubs in this city.