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Article
Publication date: 22 August 2024

Guanghui Ye, Songye Li, Lanqi Wu, Jinyu Wei, Chuan Wu, Yujie Wang, Jiarong Li, Bo Liang and Shuyan Liu

Community question answering (CQA) platforms play a significant role in knowledge dissemination and information retrieval. Expert recommendation can assist users by helping them…

Abstract

Purpose

Community question answering (CQA) platforms play a significant role in knowledge dissemination and information retrieval. Expert recommendation can assist users by helping them find valuable answers efficiently. Existing works mainly use content and user behavioural features for expert recommendation, and fail to effectively leverage the correlation across multi-dimensional features.

Design/methodology/approach

To address the above issue, this work proposes a multi-dimensional feature fusion-based method for expert recommendation, aiming to integrate features of question–answerer pairs from three dimensions, including network features, content features and user behaviour features. Specifically, network features are extracted by first learning user and tag representations using network representation learning methods and then calculating questioner–answerer similarities and answerer–tag similarities. Secondly, content features are extracted from textual contents of questions and answerer generated contents using text representation models. Thirdly, user behaviour features are extracted from user actions observed in CQA platforms, such as following and likes. Finally, given a question–answerer pair, the three dimensional features are fused and used to predict the probability of the candidate expert answering the given question.

Findings

The proposed method is evaluated on a data set collected from a publicly available CQA platform. Results show that the proposed method is effective compared with baseline methods. Ablation study shows that network features is the most important dimensional features among all three dimensional features.

Practical implications

This work identifies three dimensional features for expert recommendation in CQA platforms and conducts a comprehensive investigation into the importance of features for the performance of expert recommendation. The results suggest that network features are the most important features among three-dimensional features, which indicates that the performance of expert recommendation in CQA platforms is likely to get improved by further mining network features using advanced techniques, such as graph neural networks. One broader implication is that it is always important to include multi-dimensional features for expert recommendation and conduct systematic investigation to identify the most important features for finding directions for improvement.

Originality/value

This work proposes three-dimensional features given that existing works mostly focus on one or two-dimensional features and demonstrate the effectiveness of the newly proposed features.

Details

The Electronic Library , vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 13 August 2024

Samia Nawaz Yousafzai, Hooria Shahbaz, Armughan Ali, Amreen Qamar, Inzamam Mashood Nasir, Sara Tehsin and Robertas Damaševičius

The objective is to develop a more effective model that simplifies and accelerates the news classification process using advanced text mining and deep learning (DL) techniques. A…

Abstract

Purpose

The objective is to develop a more effective model that simplifies and accelerates the news classification process using advanced text mining and deep learning (DL) techniques. A distributed framework utilizing Bidirectional Encoder Representations from Transformers (BERT) was developed to classify news headlines. This approach leverages various text mining and DL techniques on a distributed infrastructure, aiming to offer an alternative to traditional news classification methods.

Design/methodology/approach

This study focuses on the classification of distinct types of news by analyzing tweets from various news channels. It addresses the limitations of using benchmark datasets for news classification, which often result in models that are impractical for real-world applications.

Findings

The framework’s effectiveness was evaluated on a newly proposed dataset and two additional benchmark datasets from the Kaggle repository, assessing the performance of each text mining and classification method across these datasets. The results of this study demonstrate that the proposed strategy significantly outperforms other approaches in terms of accuracy and execution time. This indicates that the distributed framework, coupled with the use of BERT for text analysis, provides a robust solution for analyzing large volumes of data efficiently. The findings also highlight the value of the newly released corpus for further research in news classification and emotion classification, suggesting its potential to facilitate advancements in these areas.

Originality/value

This research introduces an innovative distributed framework for news classification that addresses the shortcomings of models trained on benchmark datasets. By utilizing cutting-edge techniques and a novel dataset, the study offers significant improvements in accuracy and processing speed. The release of the corpus represents a valuable contribution to the field, enabling further exploration into news and emotion classification. This work sets a new standard for the analysis of news data, offering practical implications for the development of more effective and efficient news classification systems.

Details

International Journal of Intelligent Computing and Cybernetics, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1756-378X

Keywords

Article
Publication date: 29 January 2024

Kai Wang

The identification of network user relationship in Fancircle contributes to quantifying the violence index of user text, mining the internal correlation of network behaviors among…

Abstract

Purpose

The identification of network user relationship in Fancircle contributes to quantifying the violence index of user text, mining the internal correlation of network behaviors among users, which provides necessary data support for the construction of knowledge graph.

Design/methodology/approach

A correlation identification method based on sentiment analysis (CRDM-SA) is put forward by extracting user semantic information, as well as introducing violent sentiment membership. To be specific, the topic of the implementation of topology mapping in the community can be obtained based on self-built field of violent sentiment dictionary (VSD) by extracting user text information. Afterward, the violence index of the user text is calculated to quantify the fuzzy sentiment representation between the user and the topic. Finally, the multi-granularity violence association rules mining of user text is realized by constructing violence fuzzy concept lattice.

Findings

It is helpful to reveal the internal relationship of online violence under complex network environment. In that case, the sentiment dependence of users can be characterized from a granular perspective.

Originality/value

The membership degree of violent sentiment into user relationship recognition in Fancircle community is introduced, and a text sentiment association recognition method based on VSD is proposed. By calculating the value of violent sentiment in the user text, the annotation of violent sentiment in the topic dimension of the text is achieved, and the partial order relation between fuzzy concepts of violence under the effective confidence threshold is utilized to obtain the association relation.

Details

Data Technologies and Applications, vol. 58 no. 4
Type: Research Article
ISSN: 2514-9288

Keywords

Article
Publication date: 9 July 2024

Ziling Chen, Chengzhi Zhang, Heng Zhang, Yi Zhao, Chen Yang and Yang Yang

The composition of author teams is a significant factor affecting the novelty of academic papers. Existing research lacks studies focusing on institutional types and measures of…

Abstract

Purpose

The composition of author teams is a significant factor affecting the novelty of academic papers. Existing research lacks studies focusing on institutional types and measures of novelty remained at a general level, making it difficult to analyse the types of novelty in papers and to provide a detailed explanation of novelty. This study aims to take the field of natural language processing (NLP) as an example to analyse the relationship between team institutional composition and the fine-grained novelty of academic papers.

Design/methodology/approach

Firstly, author teams are categorized into three types: academic institutions, industrial institutions and mixed academic and industrial institutions. Next, the authors extract four types of entities from the full paper: methods, data sets, tools and metric. The novelty of papers is evaluated using entity combination measurement methods. Additionally, pairwise combinations of different types of fine-grained entities are analysed to assess their contributions to novel papers.

Findings

The results of the study found that in the field of NLP, for industrial institutions, collaboration with academic institutions has a higher probability of producing novel papers. From the contribution rate of different types of fine-grained knowledge entities, the mixed academic and industrial institutions pay more attention to the novelty of the combination of method indicators, and the industrial institutions pay more attention to the novelty of the combination of method tools.

Originality/value

This paper explores the relationship between the team institutional composition and the novelty of academic papers and reveals the importance of cooperation between industry and academia through fine-grained novelty measurement, which provides key guidance for improving the quality of papers and promoting industry–university–research cooperation.

Details

The Electronic Library , vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 2 August 2024

Muhammad Saleem Sumbal, Quratulain Amber, Adeel Tariq, Muhammad Mustafa Raziq and Eric Tsui

The new disruption in the form of ChatGPT can be a valuable tool for organizations to enhance their knowledge management and decision-making capabilities. This article explores…

219

Abstract

Purpose

The new disruption in the form of ChatGPT can be a valuable tool for organizations to enhance their knowledge management and decision-making capabilities. This article explores how ChatGPT can enhance organizations' KM capability for improved decision-making and identifies potential risks and opportunities.

Design/methodology/approach

Using existing literature and a small-scale case study, we develop a conceptual framework for implementing artificial intelligence on the internal organizational knowledge base of big data and its integration with a larger knowledge base of ChatGPT.

Findings

This viewpoint conceptualizes integrating knowledge management and ChatGPT for improved organizational decision-making. By facilitating efficient information retrieval, personalized learning, collaborative knowledge sharing, real-time decision support, and continuous improvement, ChatGPT can help organizations stay competitive and achieve business success.

Research limitations/implications

This is one of the first studies on the integration of organizational knowledge management systems with ChatGPT. This research work proposes a conceptual model on integration of knowledge management with generative AI which can be further tested in actual work settings to check it's applicability and make further modifications.

Practical implications

The study provided insights to managers and executives who, in collaboration with IT professionals, can devise a mechanism for integrating existing knowledge management systems in organizations with ChatGPT.

Originality/value

This is one of the first studies exploring the linkage between ChatGPT and knowledge management for informed decision-making.

Details

Industrial Management & Data Systems, vol. 124 no. 9
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 8 August 2024

Chih-Ming Chen, Barbara Witt and Chun-Yu Lin

To support digital humanities research more effectively and efficiently, this study develops a novel Knowledge Graph Analysis Tool of People and Organizations (KGAT-PO) for the…

Abstract

Purpose

To support digital humanities research more effectively and efficiently, this study develops a novel Knowledge Graph Analysis Tool of People and Organizations (KGAT-PO) for the Digital Humanities Research Platform for Biographies of Chinese Malaysian Personalities (DHRP-BCMP) based on artificial intelligence (AI) technology that would not only allow humanities scholars to look at the relationships between people but also has the potential for aiding digital humanities research by identifying latent relationships between people via relationships between people and organizations.

Design/methodology/approach

To verify the effectiveness of KGAT-PO, a counterbalanced design was applied to compare research participants in two groups using DHRP-BCMP with and without KGAT-PO, respectively, to perform people relationship inquiry and to see if there were significant differences in the effectiveness and efficiency of exploring relationships between people, and the use of technology acceptance between the two groups. Interviews and Lag Sequential Analysis were also used to observe research participants’ perceptions and behaviors.

Findings

The results show that the DHRP-BCMP with KGAT-PO could help research participants improve the effectiveness of exploring relationships between people, and the research participants showed high technology acceptance towards using DHRP-BCMP with KGAT-PO. Moreover, the research participants who used DHRP-BCMP with KGAT-PO could identify helpful textual patterns to explore people’s relationships more quickly than DHRP-BCMP without KGAT-PO. The interviews revealed that most research participants agreed that the KGAT-PO is a good starting point for exploring relationships between people and improves the effectiveness and efficiency of exploring people’s relationship networks.

Research limitations/implications

The research’s limitations encompass challenges related to data quality, complex people relationships, and privacy and ethics concerns. Currently, the KGAT-PO is limited to recognizing eight types of person-to-person relationships, including couple, sibling, parent-child, friend, teacher-student, relative, work, and others. These factors should be carefully considered to ensure the tool’s accuracy, usability, and ethical application in enhancing digital humanities research.

Practical implications

The study’s practical implications encompass enhanced research efficiency, aiding humanities scholars in uncovering latent interpersonal relationships within historical texts with high technology acceptance. Additionally, the tool’s applications can extend to social sciences, business and marketing, educational settings, and innovative research directions, ultimately contributing to data-driven insights in the field of digital humanities.

Originality/value

The research’s originality lies in creating a Knowledge Graph Analysis Tool of People and Organizations (KGAT-PO) using AI, bridging the gap between digital humanities research and AI technology. Its value is evident in its potential to efficiently uncover hidden people relationships, aiding digital humanities scholars in gaining new insights and perspectives, ultimately enhancing the depth and effectiveness of their research.

Details

Data Technologies and Applications, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9288

Keywords

Article
Publication date: 11 July 2024

Chunxiu Qin, Yulong Wang, XuBu Ma, Yaxi Liu and Jin Zhang

To address the shortcomings of existing academic user information needs identification methods, such as low efficiency and high subjectivity, this study aims to propose an…

Abstract

Purpose

To address the shortcomings of existing academic user information needs identification methods, such as low efficiency and high subjectivity, this study aims to propose an automated method of identifying online academic user information needs.

Design/methodology/approach

This study’s method consists of two main parts: the first is the automatic classification of academic user information needs based on the bidirectional encoder representations from transformers (BERT) model. The second is the key content extraction of academic user information needs based on the improved MDERank key phrase extraction (KPE) algorithm. Finally, the applicability and effectiveness of the method are verified by an example of identifying the information needs of academic users in the field of materials science.

Findings

Experimental results show that the BERT-based information needs classification model achieved the highest weighted average F1 score of 91.61%. The improved MDERank KPE algorithm achieves the highest F1 score of 61%. The empirical analysis results reveal that the information needs of the categories “methods,” “experimental phenomena” and “experimental materials” are relatively high in the materials science field.

Originality/value

This study provides a solution for automated identification of academic user information needs. It helps online academic resource platforms to better understand their users’ information needs, which in turn facilitates the platform’s academic resource organization and services.

Details

The Electronic Library , vol. 42 no. 5
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 12 July 2024

Song Wang, Ying Luo and Xinmin Liu

The overload of user-generated content in online mental health community makes the focus and resonance tendencies of the participating groups less clear. Thus, the purpose of this…

Abstract

Purpose

The overload of user-generated content in online mental health community makes the focus and resonance tendencies of the participating groups less clear. Thus, the purpose of this paper is to build an early identification mechanism for users' high attention content to promote early intervention and effective dissemination of professional medical guidance.

Design/methodology/approach

We decouple the identification mechanism from two processes: early feature combing and algorithmic model construction. Firstly, based on the differentiated needs and concerns of the participant groups, the multiple features of “information content + source users” are refined. Secondly, a multi-level fusion model is constructed for features processing. Specifically, Bidirectional Encoder Representation from Transformers (BERT)-Bi-directional Long-Short Term Memory (BiLSTM)-Linear are used to refine the semantic features, while Graph Attention Networks (GAT) is used to capture the entity attributes and relation features. Finally, the Convolutional Neural Network (CNN) is used to optimize the multi-level fusion features.

Findings

The results show that the ACC of the multi-level fusion model is 84.42%, F1 is 79.43% and R is 76.71%. Compared with other baseline models and single feature elements, the ACC and F1 values are improved to different degrees.

Originality/value

The originality of this paper lies in analyzing multiple features based on early stages and constructing a new multi-level fusion model for processing. Further, the study is valuable for the orientation of psychological patients' needs and early guidance of professional medical care.

Details

Data Technologies and Applications, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9288

Keywords

Book part
Publication date: 16 September 2024

Fiona Smith and Fiona McKay

Red Riding Hood is said to have been assembled from folktales that pre-date the collector Charles Perrault's 1697 re-telling and initial publishing (Dundes, 1989; Zipes, 1993)…

Abstract

Red Riding Hood is said to have been assembled from folktales that pre-date the collector Charles Perrault's 1697 re-telling and initial publishing (Dundes, 1989; Zipes, 1993). Since then, it is a story that has been re-told and re-imagined many times in various media contexts, with Beckett suggesting that it is one of the most familiar icons of Western culture, and a ‘highly effective intertextual referent’ (Beckett, 2002, p. XVI). Even though this story has been generally regarded as a children's tale, adult themes of sexuality and transgression have been explored in modern re-conceptions. In this chapter, we examine the representation of gender and masculinity in commercial media output: the 2011 American film Red Riding Hood (Hardwicke, 2011) and the pilot episode of the NBC series Grimm (2011). In Red Riding Hood, a romantic horror film, the male characters may be regarded as satellites that cluster around the female protagonist, whereas in Grimm, through its generic fusion of police procedural and horror genres, the text plays upon strong established examples of traditional male roles alongside more nuanced and contemporary representations of masculinity. Our analysis explores themes of transformation and heteronormativity and the extent to which the texts challenge or conform to traditional tellings.

Details

Gender and the Male Character in 21st Century Fairy Tale Narratives
Type: Book
ISBN: 978-1-83753-789-1

Keywords

Article
Publication date: 7 May 2024

Xinzhe Li, Qinglong Li, Dasom Jeong and Jaekyeong Kim

Most previous studies predicting review helpfulness ignored the significance of deep features embedded in review text and instead relied on hand-crafted features. Hand-crafted and…

Abstract

Purpose

Most previous studies predicting review helpfulness ignored the significance of deep features embedded in review text and instead relied on hand-crafted features. Hand-crafted and deep features have the advantages of high interpretability and predictive accuracy. This study aims to propose a novel review helpfulness prediction model that uses deep learning (DL) techniques to consider the complementarity between hand-crafted and deep features.

Design/methodology/approach

First, an advanced convolutional neural network was applied to extract deep features from unstructured review text. Second, this study used previous studies to extract hand-crafted features that impact the helpfulness of reviews and enhance their interpretability. Third, this study incorporated deep and hand-crafted features into a review helpfulness prediction model and evaluated its performance using the Yelp.com data set. To measure the performance of the proposed model, this study used 2,417,796 restaurant reviews.

Findings

Extensive experiments confirmed that the proposed methodology performs better than traditional machine learning methods. Moreover, this study confirms through an empirical analysis that combining hand-crafted and deep features demonstrates better prediction performance.

Originality/value

To the best of the authors’ knowledge, this is one of the first studies to apply DL techniques and use structured and unstructured data to predict review helpfulness in the restaurant context. In addition, an advanced feature-fusion method was adopted to better use the extracted feature information and identify the complementarity between features.

研究目的

大多数先前预测评论有用性的研究忽视了嵌入在评论文本中的深层特征的重要性, 而主要依赖手工制作的特征。手工制作和深层特征具有高解释性和预测准确性的优势。本研究提出了一种新颖的评论有用性预测模型, 利用深度学习技术来考虑手工制作特征和深层特征之间的互补性。

研究方法

首先, 采用先进的卷积神经网络从非结构化的评论文本中提取深层特征。其次, 本研究利用先前研究中提取的手工制作特征, 这些特征影响了评论的有用性并增强了其解释性。第三, 本研究将深层特征和手工制作特征结合到一个评论有用性预测模型中, 并使用Yelp.com数据集对其性能进行评估。为了衡量所提出模型的性能, 本研究使用了2,417,796条餐厅评论。

研究发现

广泛的实验验证了所提出的方法优于传统的机器学习方法。此外, 通过实证分析, 本研究证实了结合手工制作和深层特征可以展现出更好的预测性能。

研究创新

据我们所知, 这是首个在餐厅评论预测中应用深度学习技术, 并结合了结构化和非结构化数据来预测评论有用性的研究之一。此外, 本研究采用了先进的特征融合方法, 更好地利用了提取的特征信息, 并识别了特征之间的互补性。

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