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Article
Publication date: 6 June 2024

Joseph Kwaku Kidido, Tahiru Alhassan and Charlotte Pokua Frimpong Nyarko

Users are key stakeholders in event facilities, and therefore facilities management (FM) services must meet their needs and expectations. The paper aims to assess users’…

Abstract

Purpose

Users are key stakeholders in event facilities, and therefore facilities management (FM) services must meet their needs and expectations. The paper aims to assess users’ perceptions of FM practices and sustainability in event facilities in higher education institutions.

Design/methodology/approach

The study used a descriptive design approach to explore the perceptions of end-users of event facilities. Using Kwame Nkrumah University of Science and Technology as a case study, 384 users of the event facilities were contacted through the email directory of the event facilities. Questionnaires were used to collect data and analysed in descriptive and inferential statistics with the aid of the Statistical Package for Social Sciences (SPSS v22.0).

Findings

The study categorised users’ perceptions into customer care, security and safety and service quality dimensions. The results revealed that constituent key important indices of these three dimensions were not significant at both the composite and individual levels. Thus, the users generally perceived FM practices in the event facilities to be below standard. None of the three sustainability constituents was significant, suggesting that users perceived event FM sustainability practices as below standard.

Practical implications

The study presents users’ perceptions of FM practices in event facilities. It has also suggested effective ways of managing event facilities to improve user comfort, safety and satisfaction.

Originality/value

The study provides relevant information on users’ perceptions of FM practices. It specifically has sustainable FM as a key component, which is crucial for achieving sustainable development goals.

Details

Journal of Facilities Management , vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1472-5967

Keywords

Article
Publication date: 23 July 2024

Laura Temmerman and Carina Veeckman

This paper aims to describe a case study of a formative study for the development of a social marketing campaign for increased biowaste sorting. In following the social marketing…

Abstract

Purpose

This paper aims to describe a case study of a formative study for the development of a social marketing campaign for increased biowaste sorting. In following the social marketing principles, it provides insights for practitioners willing to implement behaviour change interventions.

Design/methodology/approach

The case study describes the scoping review, expert interviews, online survey and focus groups, which were integrated to comprehend the specificities of biowaste sorting in the South Suburbs of Athens. This mixed-method research design enabled a comprehensive understanding of biowaste sorting practices that would not have been attainable through a single method.

Findings

This study found that the “descriptive norm” and “perceived controllability” significantly influenced biowaste sorting. Differential challenges of at-home and out-of-home sorting were also identified. The demand for more information was also highlighted. The tailored intervention comprises of a mix of behavioural modelling, persuasive communication, education and enablement.

Originality/value

By concretely showcasing how the integration of multiple research methods through the application of social marketing principles can guide the design of a tailored behaviour change intervention, this paper offers an outline for informed decision-making and strategic planning in the realm of (environmental) behaviour change.

Details

Journal of Social Marketing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2042-6763

Keywords

Article
Publication date: 5 August 2024

Nadim Akhtar Khan and S.M. Shafi

There is an inclination towards openness in research greatly supported by the accessibility of open access theses and dissertations (OATDs) from many universities and research…

Abstract

Purpose

There is an inclination towards openness in research greatly supported by the accessibility of open access theses and dissertations (OATDs) from many universities and research institutions through institutional repositories or collaborative efforts like the OATD.org. This study aims to explore different trends in the availability of theses through OATD.org to assess different dimensions concerning the OATD landscape.

Design/methodology/approach

An online survey was conducted to examine the availability of theses from 1994 to June 2023. The indexed theses were analyzed for their incorporation into OATD.org during different time frames. The data were further analyzed to reveal different facts concerning OATDs, with a focus on their growth and evolving trends.

Findings

OATDs are fast becoming available globally, with a significant overall growth rate. The data depicts growing trends in almost all the identified time frames, with the highest during 2004–2008. Moreover, there is a significant gap in the availability of OATDs from different geographical domains, with the highest-indexed OATDs from developed countries, indicating that the OATD landscape is still in its infancy in developing nations.

Research limitations/implications

This study is limited to the coverage encompassed by the OATD.org portal, which is the best and most significant resource for finding OATDs published worldwide.

Originality/value

To the best of the authors’ knowledge, this study is the first ordered and thorough attempt to explore the trends in the availability of OATDs through OATD.org.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

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