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Article
Publication date: 24 April 2024

Vanessa Nappi, Thayla Tavares Sousa-Zomer, Paulo A. Cauchick-Miguel and Henrique Rozenfeld

The integration of sustainability, performance measurement and new product development (NPD) is key for aligning environmental and social objectives with business strategies…

Abstract

Purpose

The integration of sustainability, performance measurement and new product development (NPD) is key for aligning environmental and social objectives with business strategies. While previous research has initiated proposals for integrating sustainability into NPD or incorporating sustainability into corporate measurement systems, there is a notable deficiency in studies that comprehensively integrate these three perspectives. In this sense, this study proposes a performance framework (PF) to integrate sustainability performance indicators (PIs) into the measurement system considering the company’s NPD phases.

Design/methodology/approach

The PF was developed through a literature review and action research (AR). This resulting PF was positively evaluated by the practitioners in the company.

Findings

First, the review enabled the synthesis of an initial conceptual PF with 188 sustainability PIs and a five-step procedure. Then, the empirical results of the AR led to a new PF that presents the systematisation of the PIs database and a practice-based seven-stage approach.

Research limitations/implications

This action-oriented research limits the extent to which this study’s findings can be generalised. Future research should apply the PF in different research designs to produce managerially relevant knowledge.

Practical implications

This PF may provide managers with actionable knowledge that best supports the measurement system integration with sustainability PIs considering the NPD phases.

Originality/value

Integrating sustainability, performance measurement and the NPD has been recognised as critical for supporting decision-making concerning the impact of processes and products. Compared with previous frameworks, the proposed PF extends the existing literature by introducing a systematised PIs database and a novel procedure for integrating sustainability measurement throughout the NDP.

Details

International Journal of Productivity and Performance Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1741-0401

Keywords

Article
Publication date: 26 January 2023

Loai Ali Zeenalabden Ali Alsaid and Charles Anyeng Ambilichu

This study aims to explore the potential dynamics between performance measurement at the organisational level and emerging urban development projects at the macro-institutional…

Abstract

Purpose

This study aims to explore the potential dynamics between performance measurement at the organisational level and emerging urban development projects at the macro-institutional field level of sustainability governance and accountability.

Design/methodology/approach

Using a theoretical triangulation between three theories, namely contingency theory, institutional theory and social cognitive theory, this study investigates not only the macro-micro dynamics, but also the (recursive) micro-macro dynamics between performance measurement and urban development. Using an Egyptian public sector urban development organisation and its sustainable energy project as an empirical example, interviews, documents and observations were collected.

Findings

The dynamics emerged between field urban development projects and the (unintended) organisational implementation of the performance measurement system, the sustainability key performance indicators (KPIs) reporting system. Contributing to previous literature, these dynamics have been institutionalised through (three) interrelated levels: the (macro-field) urban development contingencies and pressures for sustainability KPIs reporting, the (organisational) institutionalisation of the urban development performance measurement system and then the (micro-organisational) cognitive role of sustainability KPIs reports in (re)making political urban development decisions.

Research limitations/implications

This study faced some limitations that paved the way for future research axes. For political and security reasons, difficulties were encountered in conducting interviews with government actors in the sustainable energy project under study. Also, due to the practical separation of the environmental sustainability system from the sustainability KPIs reporting system in this case study, environmental sustainability is outside the scope.

Practical implications

Sustainability reports may influence public sector decision-making processes in a specific urban development context. These KPIs reports may also increase public sector management opportunities for urban auditing, transparency, accountability and sustainability governance. These KPIs may also guide public sector management to lower prices in poor villages to increase smart energy consumption and improve community health.

Social implications

Sustainability reports may increase decision-makers' understanding of consumer behaviours and societal changes. This may help in making appropriate political decisions to improve their welfare and regular smart energy consumption. Not only urban citizens, but this social advantage may also extend to urban development employees through employees' promotion, training and access to government-funded academic and professional scholarships.

Originality/value

This study is an attempt to develop current public sector performance measurement analyses in the emerging urban development field using a triadic analytical approach. This study also fed the literature with an extended case study that clarified the (multi-level) and (two-way) dynamics between performance measurement and urban development.

Details

Journal of Accounting in Emerging Economies, vol. 14 no. 1
Type: Research Article
ISSN: 2042-1168

Keywords

Article
Publication date: 14 September 2015

Philip Beske-Janssen, Matthew Phillip Johnson and Stefan Schaltegger

The purpose of this paper is to systematically review the academic literature on sustainability performance measurement for sustainable supply chain management (SSCM) published…

10977

Abstract

Purpose

The purpose of this paper is to systematically review the academic literature on sustainability performance measurement for sustainable supply chain management (SSCM) published over the past 20 years. The development and current state of instruments, concepts and systems to measure and manage sustainability performance are examined and research gaps are identified.

Design/methodology/approach

A systematic literature review is conducted spanning two decades of publications in peer-reviewed academic journals. The publications are analyzed with regard to frequency and bibliometrical metrics and research content.

Findings

The research examines the development of the field over 20 years, which has witnessed a steep rise in related publications only for the past five years, indicating a late interest in the area compared to other sustainability topics. Social performance measures entered the discussion particularly late, whereas economic and environmental measurement almost exclusively dominated the field for the first few years.

Research limitations/implications

The authors identify research gaps and discuss future directions for research. The analysis shows how the research area develops from a topic dealt with by a small group of interested researchers into a broader research field acknowledged in the scientific community.

Practical implications

Findings underline the importance of measuring performance for sustainability management of supply chains. The review identifies what measurement and management tools are discussed in the literature over time.

Originality/value

This is the first literature review on sustainability performance measurement for SSCM summarizing the development over the time span of 20 years.

Details

Supply Chain Management: An International Journal, vol. 20 no. 6
Type: Research Article
ISSN: 1359-8546

Keywords

Article
Publication date: 2 August 2011

Ivete Delai and Sérgio Takahashi

The primary aim of this paper is to develop a reference model for measuring corporate sustainability that can be used by organizations to integrate sustainability measures into…

5847

Abstract

Purpose

The primary aim of this paper is to develop a reference model for measuring corporate sustainability that can be used by organizations to integrate sustainability measures into their current performance measurement system, helping them to embed sustainability into daily activities and to forge a sustainability culture. A secondary intent is to present a critical analysis of some well‐known sustainability measurement initiatives, showing their strengths and shortcomings.

Design/methodology/approach

The approach employed to develop the reference model described in this paper is a qualitative analysis of the complementarity, shortcomings and strengths of eight well‐known sustainability measurement initiatives alongside an extant corporate sustainability literature review.

Findings

The research carried out has found that there is not a single initiative analyzed that tackles all sustainability issues and in fact there is no consensus around what should be measured and how. The main divergences are related to the following aspects: different criteria are applied by the initiatives to classify issues between dimensions; same impacts are evaluated at different levels of a cause‐effect relationship continuum by the same initiative; disagreement about the groups of stakeholders a company should engage and assessing the company impacts that should be taken into account (direct only or those of its whole value chain). Moreover, the way in which most initiatives measure sustainability performance is not the most adequate to embed it into the performance measurement systems, since they evaluate sustainability via presence of management practice and employ absolute values indicators rather than result‐oriented measures and ratio indicators that are more adequate for internal decision making. In this context, a sustainability measurement model was developed that is more comprehensive, objective and value‐oriented, constituting an attempt to shed light on these problems.

Research limitations/implications

The major limitation is the fact that the proposed model does not provide any guidance to select the sustainability key issues for an organization to be integrated into its current performance measurement system. It mainly provides a very comprehensive set of sustainability issues and measures that could be used.

Originality/value

This paper sheds light on some sustainability measurement current challenges – lack of consensus of what should be measured and how – and sustainability embedment into daily activities. Academics will find it useful in their research efforts since it presents a broad review of sustainability concepts as well as an analysis of strengths and shortcomings of all and each sustainability initiative focused. Practitioners will also find it useful as a tool to better understand the sustainability concept, to start measuring sustainability performance, to integrate it in, as well as to evaluate, their current performance measurement systems.

Details

Social Responsibility Journal, vol. 7 no. 3
Type: Research Article
ISSN: 1747-1117

Keywords

Article
Publication date: 6 May 2014

Johanne Grosvold, Stefan U. Hoejmose and Jens K. Roehrich

The purpose of this study is to evaluate the relationships between management, measurement and performance of sustainability in supply chains. The authors develop a framework…

4844

Abstract

Purpose

The purpose of this study is to evaluate the relationships between management, measurement and performance of sustainability in supply chains. The authors develop a framework which explores these links through decoupling as articulated by the institutional theory. They draw on a conceptual continuum of reactive-proactive sustainable supply chain practices and identify clusters of companies along these dimensions and evaluate the theoretical and managerial implications of this for sustainability performance.

Design/methodology/approach

This study uses primary and secondary datasets from 12 inductive, multiple case studies across different industries. This method ensures that we are better able to encapsulate a broader and more diverse set of practices and settings which in turn adds robustness to the theory we induced from our findings.

Findings

The authors find varying degrees of alignment between management practices and measurement systems of sustainable supply chains. Some firms better align their sustainable supply chain management and measurement practices than others, resulting in tighter coupling and ultimately improved sustainability performance in the supply chain.

Research limitations/implications

Further research may explore the conditions under which firms decouple their practices and the contextual settings that are associated with decoupling, loosely and tightly coupled alignment. Additionally, the conceptual framework should be tested across countries, industries and different relationships between public and private organisations.

Originality/value

This is one of the first empirical explorations of the decoupling theory and the reactive-proactive continuum in sustainable supply chain management.

Details

Supply Chain Management: An International Journal, vol. 19 no. 3
Type: Research Article
ISSN: 1359-8546

Keywords

Article
Publication date: 2 January 2018

Orana Sandri, Sarah Holdsworth and Ian Thomas

The purpose of this paper is to highlight both the need for measurement of graduate capabilities post-degree completion and the challenges posed by such a task. Higher education…

1576

Abstract

Purpose

The purpose of this paper is to highlight both the need for measurement of graduate capabilities post-degree completion and the challenges posed by such a task. Higher education institutions provide an important site of learning that can equip future professionals with capabilities to manage and respond to complex sustainability challenges in their careers. Measurement of graduate uptake and application of sustainability capabilities is an important part of advancing sustainability curriculum and pedagogy to educate the twenty-first century sustainability capable graduates.

Design/methodology/approach

This paper explores the nature of capabilities and reviews existing approaches to capability assessment.

Findings

The nature of capabilities and their assessment post-degree completion pose a number of challenges for the development of assessment and measurement tools, which is why sustainability capability assessment methods are deserving of specific research attention.

Research limitations/implications

The assessment and application of capability in graduates’ professional contexts are an important part of closing the loop between learning and teaching in higher education and professional application of this learning. It is imperative that more research be undertaken on the methodology of graduate assessment, given the need to understand graduate learning outcomes as they apply in professional settings for graduate employability, promoting sustainability and developing effective sustainability pedagogy.

Practical implications

Given that there is significant overlap between employability skills, generic graduate attributes and sustainability capabilities, this paper has relevance beyond the measurement of sustainability capability to the measurement of uptake and professional application of generic capabilities more broadly.

Social implications

The measurement of graduate capability offers potential to enhance learning for sustainability. Measurement of graduate capabilities is a critical part of closing the loop between workplace expectations, graduate learning outcomes, learning and teaching and curriculum development during degree programs.

Originality/value

The review provided in this paper highlights a critical gap in research on methodologies to undertake measurement of workplace application of graduate capability. The paper explores considerations for measurement of graduate learning outcomes, specifically the difference between measuring competencies, skills and capability and the necessity for the measurement of the latter in the context of sustainability education for future professionals.

Details

International Journal of Sustainability in Higher Education, vol. 19 no. 1
Type: Research Article
ISSN: 1467-6370

Keywords

Article
Publication date: 6 May 2014

Stefan Schaltegger and Roger Burritt

The purpose of this paper is to discuss what a fully sustainable supply chain might look like and the consequences that can be drawn from this view. Also, it develops a practical…

29240

Abstract

Purpose

The purpose of this paper is to discuss what a fully sustainable supply chain might look like and the consequences that can be drawn from this view. Also, it develops a practical approach towards sustainability supply chain performance measurement and management. The paper develops an analytical framework for the assessment of approaches for the measurement and management of sustainability performance of supply chains (SPSCs). Little research has been conducted on the issues, existing methods and possible approaches to measure and manage SPSCs.

Design/methodology/approach

Literature review and conceptual development of framework.

Findings

The paper develops an analytical framework for the assessment of approaches for the measurement and management of SPSCs. Existing approaches discussed in the vein of improving supply chains and increasing recycling are examined in the light of our framework, and areas to extend the research on sustainability performance measurement and management are identified.

Research limitations/implications

Opportunities for extension of research on sustainability performance measurement and management of supply chains are identified.

Practical implications

The framework offers help to managers in their choice of sustainability performance measurement and management approaches.

Originality/value

The paper provides a structured overview of sustainability performance measurement and management literature and approaches to supply chain management. The framework proposed provides a foundation for further research.

Details

Supply Chain Management: An International Journal, vol. 19 no. 3
Type: Research Article
ISSN: 1359-8546

Keywords

Abstract

Details

A Sustainability Assessment
Type: Book
ISBN: 978-1-78743-481-3

Article
Publication date: 7 April 2015

Silvia Inês Dallavalle Pádua and Charbel José Chiappetta Jabbour

The purpose of this paper is to create a conceptual proposal that considers the relevant aspects to guide the promotion and evolution of corporate sustainability performance…

2451

Abstract

Purpose

The purpose of this paper is to create a conceptual proposal that considers the relevant aspects to guide the promotion and evolution of corporate sustainability performance measurement systems (SPMSs) from a perspective of business process management.

Design/methodology/approach

This study is divided into two phases. The first phase is a literature review with the study question was, “Which aspects need to be considered for promoting and evolving SPMS with a focus on business processes?” The second phase involved comparing these approaches and presenting a conceptual proposal with the relevant aspects for promoting and evolving a corporate SPMS.

Findings

In the literature review, the following aspects were considered relevant to promoting sustainability: strategy, integration, stakeholders, evolution over time and business processes. The conceptual proposal found each aspect relevant and complementary presented consideration for each, forming one SPMS pentagon.

Research limitations/implications

The comparison between the approaches is conceptual.

Practical implications

This study can help organizations address the evolution of their measurement systems systemically.

Originality/value

The summaries of the main considerations and evaluation issues provide starting points for organizations, researchers and students involved in sustainability-related matters. The discussion presented here can help organizations identify the strengths and weaknesses of their measurement systems and provide a basis for the promotion and implementation of improvements.

Details

Business Process Management Journal, vol. 21 no. 2
Type: Research Article
ISSN: 1463-7154

Keywords

Book part
Publication date: 10 December 2013

Cristiana Parisi

The purpose of this study is to illustrate the use of the ad hoc methodology of causal mapping to support the process of quantifying the financial returns related to sustainability

Abstract

Purpose

The purpose of this study is to illustrate the use of the ad hoc methodology of causal mapping to support the process of quantifying the financial returns related to sustainability investments. The present study uses two methods to build causal maps, that is aggregate and congregate mapping, in order to capture managerial cognition and derive a model that reflects companies’ competitive advantages. The resulting causal map is a prerequisite and serves as a building block for the design of the organisation’s performance management systems for sustainability.

Design/methodology/approach

This study relies on qualitative, deductive research undertaken at the leading international pharmaceutical company Novo Nordisk. This chapter presents the results of a longitudinal study developed through an action research approach conducted at the Company over a four-year period.

Findings

This study illustrates how the described approach for developing causal maps can facilitate the elicitation of managerial tacit knowledge and the consequent identification of indicators to quantify the investments in sustainability.

Practical implications

This chapter proves the relevance of causal mapping as a comprehensive, articulated basis for developing and improving organisations’ strategic performance measurement systems (SPMSs).

Originality/value

This study’s main contribution is the triangulation of multiple qualitative methods to enhance the reliability of causal maps. This innovative approach supports the use of causal mapping to extract managerial tacit knowledge in order to identify indicators for the evaluation of investments in sustainability.

1 – 10 of over 38000