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Article
Publication date: 1 March 2001

Susan McMullen

An intuitive library information gateway is critical to meeting the information needs of library users in the digital age. This article describes the process involved in…

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Abstract

An intuitive library information gateway is critical to meeting the information needs of library users in the digital age. This article describes the process involved in redesigning a library Web site. In addition to first determining the goals and requirements for the library Web site, a user and task analysis was conducted for defining the library’s user base and the types of tasks which users might be performing at the site. Usability testing methods, such as observational interviews, provided fresh insights about how users are interacting with the library Web interface as they approach various information seeking tasks. These usability studies uncovered problems related to unclear terminology, proper use of color, size, and location for navigational links, and the need for context sensitive help, built‐in redundancy, and clear and consistent navigation.

Details

Reference Services Review, vol. 29 no. 1
Type: Research Article
ISSN: 0090-7324

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Article
Publication date: 1 October 2005

Susan McMullen

30

Abstract

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Reference Reviews, vol. 19 no. 7
Type: Research Article
ISSN: 0950-4125

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Article
Publication date: 1 September 2005

Susan McMullen

62

Abstract

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Reference Reviews, vol. 19 no. 6
Type: Research Article
ISSN: 0950-4125

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Article
Publication date: 1 June 2003

Susan McMullen

95

Abstract

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Reference Reviews, vol. 17 no. 6
Type: Research Article
ISSN: 0950-4125

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Article
Publication date: 1 March 2001

Susan McMullen

57

Abstract

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Reference Reviews, vol. 15 no. 3
Type: Research Article
ISSN: 0950-4125

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Article
Publication date: 1 September 2004

Susan McMullen

60

Abstract

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Reference Reviews, vol. 18 no. 6
Type: Research Article
ISSN: 0950-4125

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Article
Publication date: 1 June 2002

Susan McMullen

46

Abstract

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Reference Reviews, vol. 16 no. 6
Type: Research Article
ISSN: 0950-4125

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Article
Publication date: 1 February 1999

Susan McMullen

40

Abstract

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Electronic Resources Review, vol. 3 no. 2
Type: Research Article
ISSN: 1364-5137

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Article
Publication date: 1 January 2000

Susan McMullen

34

Abstract

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Electronic Resources Review, vol. 4 no. 1/2
Type: Research Article
ISSN: 1364-5137

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Content available
Article
Publication date: 1 April 2001

Susan McMullen

40

Abstract

Details

Online Information Review, vol. 25 no. 2
Type: Research Article
ISSN: 1468-4527

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1 – 10 of 41