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Abstract

Details

The Emerald Handbook of Modern Information Management
Type: Book
ISBN: 978-1-78714-525-2

Keywords

Article
Publication date: 26 August 2014

Susan Henczel

136

Abstract

Details

Library Review, vol. 63 no. 6/7
Type: Research Article
ISSN: 0024-2535

Keywords

Content available
Article
Publication date: 1 December 2003

Susan Henczel

174

Abstract

Details

Library Management, vol. 24 no. 8/9
Type: Research Article
ISSN: 0143-5124

Keywords

Article
Publication date: 1 January 2006

Susan Henczel

This paper seeks to examine three types of measurement and evaluation currently used in the special library environment and to identify the relationships that must exist between…

2558

Abstract

Purpose

This paper seeks to examine three types of measurement and evaluation currently used in the special library environment and to identify the relationships that must exist between the individual measurement processes to enable holistic and strategic evaluations of special libraries to take place.

Design/methodology/approach

Looks at how responsible measurement and evaluation within the context of the special (corporate, government, hospital, etc.) library must reflect the ways in which the library uses its resources (budget, staff, buildings, collections, technology, equipment), how well it delivers its services and how well it satisfies its clients now and into the future.

Findings

If these measurements and evaluations are to be understood, respected, supported and valued by management, it is also necessary to take it one step further and include the ways in which the information provided through the library services supports the achievement of organisational objectives. One needs to measure how well the services are seamlessly integrated into workflows, how they are prioritised according to their importance and how closely aligned they are with the strategic goals and objectives of the organisation.

Originality/value

May mean a change of mindset on the part of the library managers to enable them to let go of the traditional services and resources and to approach service development and improvement with a strategic view.

Details

Performance Measurement and Metrics, vol. 7 no. 1
Type: Research Article
ISSN: 1467-8047

Keywords

Article
Publication date: 4 November 2014

Susan Henczel

The purpose of this paper is to provide an overview, including methodology and preliminary findings, of a current and ongoing doctoral research study of the impact of national…

Abstract

Purpose

The purpose of this paper is to provide an overview, including methodology and preliminary findings, of a current and ongoing doctoral research study of the impact of national library associations. The study uses the impact assessment framework provided by ISO16439:2014 Methods and procedures for assessing the impact of libraries.

Design/methodology/approach

If the professional associations supporting the profession are to become sustainable we need to understand the difference they make to the individual members of the profession, to the employers of those individuals and to the profession of librarianship. This study applies the framework provided by ISO 16439:2014 to the national library association environment to explore and gather evidence of impact. To align with the ISO model, impact is differentiated into impact on individuals; social impact – institution (library or employing organization); and social impact – community (the profession). Preliminary findings show evidence of impact in all categories.

Findings

Data were gathered through semi-structured interviews that were conducted with members of national library associations in Australia, New Zealand, the UK and the USA during the third quarter of 2013.

Originality/value

This study contributes to research methodologies by testing the use of a qualitative assessment tool in a way that could be transferable to other associations both within and external to the library environment and to enable it to be adapted more broadly for other purposes within the library and information environment.

Details

Performance Measurement and Metrics, vol. 15 no. 3
Type: Research Article
ISSN: 1467-8047

Keywords

Content available
Book part
Publication date: 15 December 2017

Abstract

Details

The Emerald Handbook of Modern Information Management
Type: Book
ISBN: 978-1-78714-525-2

Content available
Article
Publication date: 1 February 2002

Pradeepa Wijetunge

97

Abstract

Details

Online Information Review, vol. 26 no. 1
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 31 August 2012

Fran Alexander

This paper aims to summarise a literature review undertaken to determine whether or not information taxonomy work, as a specific activity within the broader field of knowledge…

1358

Abstract

Purpose

This paper aims to summarise a literature review undertaken to determine whether or not information taxonomy work, as a specific activity within the broader field of knowledge organisation system construction, can usefully be compared to a process of scientific enquiry. The theories of objectivity and subjectivity proposed by Helen Longino are considered, to determine their relevance to taxonomists and classification theorists.

Design/methodology/approach

The review assesses and synthesises relevant best practice and theoretical literature from information science, sociology of science, and related disciplines, including linguistics, epistemology, and psychology.

Findings

Although requirements of objectivity in science and in taxonomy work differ significantly, the achievement of consensus within communities is similar. This warrants development of Longino's theories for application to taxonomy work.

Research limitations/implications

The potentially relevant literature represents too vast and diverse a body of scholarship for comprehensive review of every area, so a synthetic interdisciplinary approach has been taken, highlighting aspects worthy of further investigation.

Practical implications

Subjectivity and objectivity are deemed significant for information taxonomists, especially regarding usability and accessibility of systems, while the sociology of science provides frameworks that could be adapted to offer methods of assessing the subjectivity and objectivity of taxonomies. This suggests much potential for developing Longino's theories into a framework or set of heuristics for taxonomy practitioners.

Originality/value

Current literature on taxonomy work, as distinct from classification, categorisation, and similar topics within the broader knowledge organisation field, is scant, and academic and interdisciplinary approaches scarce. Relating the sociology of science to information taxonomy work is a novel approach. By exposing this relationship, a starting point is provided for researchers who wish to develop understanding of these fields and theoretical understanding of taxonomies and professional best practice is enhanced.

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