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An escalating situation in one of Hanover Housing Association's extra Care schemes resulted in an abuse enquiry. This article sketches the situation and the action taken. Two key points emerge: in some circumstances, social services departments may opt not to get involved in situations of alleged elder abuse; and use of the term ‘abuse’ may sometimes be counterproductive. Names have been changed to protect identities.

Providing housing with care may seem to be integration at its best. This paper investigates the workforce implications of this form of provision with a focus on older people with high support needs.

This paper is a conceptual discussion of the marginalisation of the voices of older lesbians, gay and bisexual (LGB) women, within the collective discourse of “older LGBT* housing”. The purpose of this paper is to critically interrogate its (in)equality implications and to consider ways in which they might be overcome.

This is a conceptual discussion that draws on the social justice model of equality developed by Nancy Fraser, specifically the domains of resources, recognition and representation.

The housing needs, wishes and concerns of older LGB women are often marginalised while at the same time those of older gay men are privileged. Older LGB women’s preferences for gender- and/or sexuality- specific housing are silenced within collective homogenising discourse – by researchers and activists alike – which mobilises a “mainstream” or “LGBT*-specific” binary about housing options.

Research findings which do not include the voices of older lesbian, gay and bisexual women are inherently flawed. There is a need to ensure their voices – across the older age spectrum – are included.

The voices of older LGB women in relation to older age housing need to be better heard so that they can be better resourced.

The marginalisation of older lesbian, gay and bisexual women’s voices in relation to older age housing has profound equality and human rights implications.

Critical discussions about the gendering of older LGBT* housing discourse are long overdue. This paper seeks to open a dialogue about these important issues.

This paper provides a synthesis of world class manufacturing literature by identifying eight critical factors of world class status in a manufacturing environment. These factors can be used individually or collectively to assess a profile or organization‐wide world class manufacturing implementation practices. Researchers can use the critical factors to build theories and models that relate these factors to world class status and an organization's relative position to others in the same environment. Decision makers can isolate the critical factors that are necessary for world class implementation.