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How or whether dimensions of work-to-family enrichment (WFE) mediate the relationship between an individual's core self-evaluations (CSEs) and their psychological well-being (PWB) is yet to be explained. The purpose of this study is to examine the role of three WFE dimensions in mediating between CSEs and PWB in Indian bank employees.

The present study collected data from 222 full-time bank employees working in Indian nationalized banks. The authors tested the study hypotheses using parallel mediation analysis.

The result showed positive associations among CSEs, all WFE dimensions (development, affect and capital-based) and PWB. Parallel mediation analysis suggested that two WFE dimensions (affect and capital-based) mediated the relationship between CSEs and PWB.

The use of a single source of data (Indian nationalized banks) limits the generalizability of the findings.

Senior management at these banks may build a happier and more satisfied workforce by implementing appropriate training and personality development programs. Empowering and rewarding employees for the desired performances may help them appreciate their self-worth, enrich their quality of life (by gaining positive resources from work-family interactions) and ultimately improve their PWB.

The research literature has been relatively silent on the mediating role of individual dimensions of WFE. The present study adds to the existing body of knowledge by exploring the role of individual dimension-based WFE in the relationship between CSEs and PWB.

While the potential of information and communication technology (ICT) for poverty reduction is widely recognised, limited knowledge exists on its use in the social protection schemes devised for the world’s poor. Drawing on the institutionalist vision of IS development and organisational change put forward by Avgerou (2000), the authors propose that computerisation of these schemes entails two processes, namely, the progressive affirmation of ICT innovation and a shift in the programmes' organisational structure, which moves from a subsidy-based model to one grounded on direct cash transfers. The purpose of this paper is to illustrate how the role of ICT in anti-poverty schemes results from concomitance of such processes.

The paper draws on a study of the public distribution system (PDS), the main food security scheme in India, as it is being computerised in the state of Karnataka. Following an interpretive case study methodology, it investigates the ongoing computerisation of the Karnataka PDS through a combination of back-end and front-end technologies, based on biometric recognition of the programme’s users.

The data reveal that transformation of the PDS results from the simultaneous processes of institutionalisation of ICT innovation and deinstitutionalisation of the extant state-led subsidy scheme, in favour of a leaner social protection system centred on cash transfers to beneficiaries. This illustrates the point that ICT innovation is intertwined with the decline of an extant social welfare structure and the rise of a new one, based on the direct transfer of benefits.

The paper offers a new theoretical perspective to illuminate the computerisation of anti-poverty programmes, a phenomenon that affects the entitlements of millions of poor people on a global scale. In parallel, it draws practical implications for countries embarking on the digitalisation of their social protection schemes.