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1 – 1 of 1Marcelo Benetti Corrêa da Silva, Juliana Matte, Suélen Bebber, Mayron Dalla Santa de Carvalho, Suane de Atayde Moschen and Ana Cristina Fachinelli
This study aims to test and analyze factors that may influence the satisfaction of university students, specifically, from the built environment, price fairness and teaching care.
Abstract
Purpose
This study aims to test and analyze factors that may influence the satisfaction of university students, specifically, from the built environment, price fairness and teaching care.
Design/methodology/approach
A survey was conducted with 250 students from a university in southern Brazil. The data were analyzed by structural equation modeling.
Findings
The main results proved that the built environment, price fairness and teaching care have a significant and positive influence on the satisfaction of university students.
Practical implications
The factors presented explanation power for student satisfaction, which shows that they are essential aspects and, therefore, must be observed by universities to satisfy their students.
Originality/value
The study identifies the impact of factors such as the environment, price and teaching service on student satisfaction.
Details