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Open Access
Article
Publication date: 15 August 2019

Yi-Ling Lai and Stephen Palmer

The purpose of this paper is to identify essential psychological-informed executive coaching approaches that enhance the organisational learning and development process and…

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Abstract

Purpose

The purpose of this paper is to identify essential psychological-informed executive coaching approaches that enhance the organisational learning and development process and outcomes through integrating existing research evidence. Since coaching has been widely used in leadership development related areas and previous studies confirmed that this generates positive effects on individual-level learning in the organisational setting. The identified frameworks and influential factors outlined in this paper can serve as explicit guidelines for the organisation and management team when setting selection and evaluation benchmarks for employing executive coaches.

Design/methodology/approach

An integrated review approach was applied to narratively synthesise 234 (k=234) identified peer-review articles between 1995 and 2018. This review followed a rigorous protocol that the authors consulted ten (n=10) experts in the field. Both qualitative and quantitative psychological-focused research evidence was included in this study.

Findings

First, certain psychological approaches, such as cognitive behavioural, solution-focused, GROW and strength-based approaches, were highlighted in current research evidence. Second, the essential factors and skills, for instance, building trust, transparency and rapport, and facilitating learning were identified. Third, the main organisational learning and development outcome evaluation methods were outlined in this review, such as the self-efficacy scale, organisational commitment, workplace psychological well-being, 360-degree feedback and the Multifactor Leadership Questionnaire.

Research limitations/implications

It is always challenging to integrate research evidence on coaching because of the diversity of theoretical disciplines upon which coaching interventions draw. Therefore, it is difficult to generate a meta-analytic review which can generate statistical results. This review also reveals room for improvement in the quality of existing coaching evidence in accordance with the criteria for evidence-based management or practice (Briner et al., 2009), such as research methodology and evaluation design. Moreover, there is a lack of evidence on this reflective process which helps professional coaches to ensure the quality of their practice and organisational support.

Practical implications

This review offers a new perspective on the role psychology plays in the organisational learning and development practices. The identified coaching approaches, influential interpersonal skills and outcome evaluation methods can serve as practical guidelines when applying external coaching to facilitate a better organisational learning and development process and outcome.

Originality/value

This is the first literature review to focus on contemporary psychological-informed coaching evidence (between 1995 and 2018) in the workplace setting. Despite the rapid growth in demand for professional coaching practitioners (International Coach Federation, 2016), there is a lack of research-informed evidence to overcome the challenges faced by organisations when employing external coaches, such as what selection criteria or evaluation benchmarks to use. This review takes a practical perspective to identify essential body of knowledge and behavioural indicators required for an executive coach to facilitate an effective learning and development outcome.

Details

Journal of Work-Applied Management, vol. 11 no. 2
Type: Research Article
ISSN: 2205-2062

Keywords

Article
Publication date: 24 April 2009

Lorna J. Stewart and Stephen Palmer

The purpose of this paper is to raise organization's and practitioner's awareness of how to maximise coaching investment via enhancing coaching transfer.

2074

Abstract

Purpose

The purpose of this paper is to raise organization's and practitioner's awareness of how to maximise coaching investment via enhancing coaching transfer.

Design/methodology/approach

This paper is based on a research project that comprised two sub‐studies. The first employed used semi‐structured interviews and qualitative analysis techniques to explore coachees' (N=25), coaches' (N=9) and organizational stakeholders' (N=5) perceptions of a successful coaching outcome and the facilitators and barriers to transfer. The second study administered a self‐report questionnaire developed from the results of Study one to coachees (N=110) to explore possible relationships between transfer and coachee motivation, work environment psychosocial factors and situational factors.

Findings

Coachees, coaches and organizational stakeholders described coaching outcomes as comprising intra‐personal development, personal and performance outcomes. Further, they described transfer as associated with a pro‐development organizational climate, psychosocial support and the coachee having a pro‐development attitude. Correlational analyses of questionnaire data supported these findings.

Research limitations/implications

The findings were based on self‐report. Despite the limitations of self‐report data, they provide a useful indication of the factors which likely impact on coaching transfer.

Practical implications

The findings are valuable in that they provide practical guidance to assist organizations and practitioners maximise coaching investment.

Originality/value

Although this study drew on training transfer research, it was original in the field of coaching.

Details

Development and Learning in Organizations: An International Journal, vol. 23 no. 3
Type: Research Article
ISSN: 1477-7282

Keywords

Content available
Article
Publication date: 1 May 2000

Peter Wyatt

304

Abstract

Details

Property Management, vol. 18 no. 2
Type: Research Article
ISSN: 0263-7472

Content available
Article
Publication date: 1 December 2000

Scarlett Palmer

52

Abstract

Details

Journal of Property Investment & Finance, vol. 18 no. 6
Type: Research Article
ISSN: 1463-578X

Keywords

Content available
Article
Publication date: 1 December 1999

332

Abstract

Details

European Business Review, vol. 99 no. 6
Type: Research Article
ISSN: 0955-534X

Keywords

Article
Publication date: 28 August 2007

Claire A. Boudreaux and Stephen E. Palmer

The purpose of this research is to examine the impact of brand personality on purchase intent and the influence of three design elements of wine labels on brand personality.

6136

Abstract

Purpose

The purpose of this research is to examine the impact of brand personality on purchase intent and the influence of three design elements of wine labels on brand personality.

Design/methodology/approach

Participants made brand personality judgments and rated their purchase intent for subsets of 90 experimental wine labels, which varied along the dimensions of color, illustration, and design layout.

Findings

Brand personality explained nearly half of the variance in purchase intent, with the facets successful, charming, spirited, and up‐to‐date being most strongly correlated with purchase intent. Of the three dimensions of visual design studied, the illustration used on the label had the greatest impact on both purchase intent and perceptions of brand personality.

Research limitations/implications

This study used a proxy to measure purchase intent and studied only a subset of brand personality facets, limiting the generality of findings.

Practical implications

This research offers brand managers a potential means of evaluating prospective designs in terms of their likely impact on purchase intent and consumer perceptions of brand personality, and suggests general guidelines for the design of product line extensions from a successful label design.

Originality/value

This research helps brand managers and packaging designers to leverage brand personality research and evaluate the effectiveness of new designs.

Details

International Journal of Wine Business Research, vol. 19 no. 3
Type: Research Article
ISSN: 1751-1062

Keywords

Content available
Article
Publication date: 1 December 2002

151

Abstract

Details

Work Study, vol. 51 no. 7
Type: Research Article
ISSN: 0043-8022

Content available

Abstract

Details

Strategic HR Review, vol. 10 no. 3
Type: Research Article
ISSN: 1475-4398

Content available
Article
Publication date: 1 December 2001

Stuart Dawson

72

Abstract

Details

Journal of Management Development, vol. 20 no. 10
Type: Research Article
ISSN: 0262-1711

Keywords

Content available
Article
Publication date: 1 January 2012

Carol Wilson

474

Abstract

Details

Strategic HR Review, vol. 11 no. 1
Type: Research Article
ISSN: 1475-4398

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