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The purpose of this study is to analyze the operations and performance dynamics of a supply chain (SC) subject to disruptions. The preparedness of Moroccan responders in handling emergencies could be enhanced significantly, by devising digital twin-based decision support systems (DSSs).

The authors create a discrete-event simulation model to investigate proactively risks and resilience of a Moroccan basic-items SC (BISC). In this study, the authors analyze the effects of catastrophe-related disruptions (CRDs) on the Moroccan BISC, by the use of a simulation-based decision-supporting quantitative method.

In the disruption-free simulation experiment, the outcome was a satisfactory 100% coverage. By implementing CRDs, inventory levels have dropped, service levels decreased, lead time raised and there was an increase in backlogged products and late orders numbers. The highest impact was observed for the shutdown of paths linking suppliers to warehouses, whereas the increase in demand had a comparatively minor effect. The risk analysis approach helps to identify critical products for which the time-to-recover is longer and requires more commitment to enhance their resilience.

The model serves to deduce quantitative resilience assessment from simulation, streamline the selection of recovery strategies and enable the best-informed reactive decision-making to minimize the impact.

The research brings organizing solutions to catastrophe-related emergencies in Morocco. It would contribute significantly by visualizing, examining and unveiling the effects of disruptions on a BISC and offering actionable recommendations for remedial measures.

This paper applies fuzzy grey cognitive maps (FGCM) to support multicriteria group decision making (GDM) on supply chain performance (SCP) considering the role of organizational culture as a moderating factor.

This paper follows the quantitative axiomatic prescriptive model-based research. It introduces a MGDM model that relies on the SCOR® model performance attributes and Hofstede’s cultural dimensions. The proposal is underpinned by the soft computing technique of FGCM, aimed at addressing the inherent subjectivity associated with evaluating the culture-performance relationship within supply chains.

The FGCM-based model proposes a management matrix tool for supporting SPC management. It results in a graphical representation that deconstructs SCP and organizational culture into key elements and provides directives for action plans that align improvement efforts. An illustrative application is presented to guide and promote the model’s application in different configurations of supply chains.

This model offers valuable insights into addressing the impact of organizational culture on decision-making related to SCP. Additionally, it facilitates scenario simulation. The management matrix visually illustrates how each performance attribute is influenced by each cultural dimension on a quantitative scale. It also ranks these attributes based on the overall level of influence they receive from culture.

The study provides a unique outlook on the use of FGCMs to support the SCP decisional process by detailing and accounting for the influence of organizational culture. This is done through the development of a novel matrix that allows for visual management and benchmarking.

Expectations regarding the participation of management accountants (MAs) in the promotion of sustainability of multinational enterprises (MNEs) have been poorly realised. This raises the question of whether MAs are invited to join in sustainability promotion or does sustainability not fit the perceived professional role of MAs. We suggest that the development of individual-level engagement of corporate sustainability is required for MAs to start contributing to corporate sustainability.

We utilise the psychological ownership theory to investigate how MAs’ professional role could develop to incorporate advancing sustainability. Our qualitative study is based on 32 interviews conducted in seven local business units of three different technology-oriented MNEs.

We reveal features connected to the professional role of MAs that may impede the activation of the routes to psychological ownership of corporate sustainability, thus undermining their involvement in corporate sustainability enhancement. Moreover, we show that MAs’ own perceptions of their professional role may impede the stimulation of the routes.

From a managerial viewpoint, our study helps readers to understand how the routes to psychological ownership of corporate sustainability could be cultivated in the development of the future role of MAs. It also gives input for MA professional organisations and MA professional education providers to develop conditions that foster sustainability thinking among MAs. Moreover, by integrating the examination of MAs’ professional role with the psychological ownership theory, we broaden the theoretical scene both in management accounting and in business sustainability research.

New ventures often encounter legitimation challenges due to their liability of newness and foreignness. This particularly applies to the legitimacy beyond the local entrepreneurial ecosystem (EE). The present study examines how new ventures’ local legitimacy influences legitimacy diffusion beyond the local EEs. It considers both the direct relationship between new venture local legitimacy and its diffusion beyond the EE and the moderating effects of legitimacy brokerage and network activities on this relationship.

A hierarchical multiple linear regression is employed to test a series of hypotheses using the data of 228 Finnish firms which was collected with an online survey.

Firms that garner active local legitimacy have a greater chance to diffuse that legitimacy beyond an existing ecosystem. Results also reveal that network activities and legitimacy brokerage enhance (positively moderate) the association between (passive and active) local legitimacy and its diffusion.

The present study contributes to and extends the literature at the intersection of new venture legitimacy and legitimacy diffusion beyond the existing EE – an aspect which has not been sufficiently studied.

The purpose of this study is to propose a path-planning strategy based on the velocity-virtual spring method to realize collision-free tasks in dynamic environments and further improve the effect.

By considering factors such as the relative velocity and direction of dynamic obstacles, the repulsive force of the robot is improved, thereby enhancing the adaptability of the strategy and achieving flexible and effective avoidance against dynamic obstacles. The attraction formula has been designed to allow the robot to have better smooth changes and higher gradients near the target, helping robots better reach the target and follow formations. Moreover, to meet the demands of the various stages during the driving process, the null space behavioral control is used to solve multi-task conflict problems and strengthen formation coordination and control.

Comparison of the planning path and formation effects through simulation and physical experiments, the results of this study show that the algorithm proposed can successfully maintain formation stability and plan smooth and safe paths in static or dynamic environments.

This paper proposes a path-planning strategy based on the velocity-virtual spring method to plan collision-free paths for formation in dynamic environments.

Recently, there has been a shift toward the embodied energy assessment of buildings. However, the impact of material service life on the life-cycle embodied energy has received little attention. We aimed to address this knowledge gap, particularly in the context of the UAE and investigated the embodied energy associated with the use of concrete and other materials commonly used in residential buildings in the hot desert climate of the UAE.

Using input–output based hybrid analysis, we quantified the life-cycle embodied energy of a villa in the UAE with over 50 years of building life using the average, minimum, and maximum material service life values. Mathematical calculations were performed using MS Excel, and a detailed bill of quantities with >170 building materials and components of the villa were used for investigation.

For the base case, the initial embodied energy was 57% (7390.5 GJ), whereas the recurrent embodied energy was 43% (5,690 GJ) of the life-cycle embodied energy based on average material service life values. The proportion of the recurrent embodied energy with minimum material service life values was increased to 68% of the life-cycle embodied energy, while it dropped to 15% with maximum material service life values.

The findings provide new data to guide building construction in the UAE and show that recurrent embodied energy contributes significantly to life-cycle energy demand. Further, the study of material service life variations provides deeper insights into future building material specifications and management considerations for building maintenance.

Although trade volumes in e-retailing have increased significantly in recent years, logistics service failures are inevitable, especially at the delivery stage. Therefore, it is essential to provide customers with effective recovery strategies to increase their satisfaction and repurchase intentions. There is a lack of empirical evidence on whether the response time or the discount offered in compensation is more crucial for customers. Therefore, this study aims to determine whether the response time or the discount offered for high and low criticality failures has a greater impact on customer satisfaction levels and repurchase intentions for female and male customers.

A scenario-based experimental design method has been adopted to collect data, and 697 participants aged 18 and 58 years have been reached. The research utilized a between-subjects design, incorporating three factors: gender (female vs male), criticality (high vs low) and compensation (7 days: 10% discount, 10 days: 20% discount and 14 days: 30% discount). Six scenarios depicting the failure of an online retailer were created, and factorial univariate ANOVA was conducted to test the hypotheses.

The study's results show that in terms of customer satisfaction, female customers attach more importance to the response time in the case of high criticality and the amount of discount offered in the case of low criticality. On the other hand, male customers give more importance to the response time in terms of customer satisfaction when they experience a high or low criticality failure. In the case of low criticality, response time is more important for male customers to increase their repurchase intentions, while the amount of the discount is more important for female customers.

The study demonstrates the relative importance of the response time and discount amount according to the criticality level of failures and to guide business managers in terms of the recovery strategies they will implement. It focuses on gender differences and determine whether the response time or discount amount is more important for male and female customers in high or low-criticality situations.

The purpose of the study is to examine how risk factors contribute to the occurrence of defects in a process. By analyzing these risk factors in relation to process quality, the study aims to help organizations prioritize their resources and efforts toward addressing the most significant risks. These challenges, integrated with the emerging concept of Quality 4.0, necessitate a comprehensive risk assessment technique.

Fuzzy logic integrated with an analytic network process is used in the process failure mode and effects analysis for conducting risk identification and assessment under uncertainty. Through a mathematical model, the linkage of risk with Six Sigma is established and, finally, a value–risk matrix is developed for illustrating and analysing risk impact on process quality.

A case study on fused filament fabrication demonstrates the proposed methodology’s applicability. The results show its effectiveness in assessing risk factors’ impact on Six Sigma metrics: defects per million opportunities/sigma level.

By integrating qualitative assessments and leveraging available data, this approach enables a more comprehensive understanding of risks and their utilization for an organization’s quality improvement initiatives.

This approach establishes a risk-centric Six Sigma assessment method in accordance with the requirement of ISO 9001:2015 and in the context of Quality 4.0.

This paper aims to mitigate the subjective nature of wine rating by introducing statistical and optimization tools for analysis, providing a unique approach not found in existing literature.

The research uses an unsupervised machine learning algorithm, k-means, to cluster wines based on their chemical characteristics, followed by the application of the PROMETHEE II multicriteria decision-making model to rank the wines based on their sensorial characteristics and selling price. Lastly, a linear programming model is used to optimize the selection of wines under different scenarios and constraints.

The study presents a method to rank wines based on both chemical and sensorial characteristics, providing a more comprehensive assessment than traditional subjective ratings. Clustering wines based on their characteristics and ranking them according to sensorial characteristics provides the user/consumer with meaningful information to be used in an optimization model for wine selection.

The proposed framework has practical implications for wine enthusiasts, makers, tasters and retailers, offering a systematic approach to ranking and selecting/recommending wines based on both objective and subjective criteria. This approach can influence pricing, consumption and marketing strategies within the wine industry, leading to more informed and precise decision-making.

The research introduces a novel framework that combines machine learning, decision-making models and linear programming for wine ranking and selection, addressing the limitations of subjective ratings and providing a more objective approach.

This chapter examines the world of risk management within fintech. It initiates by emphasizing the crucial role of technology and risk assessment in shaping the fintech landscape. It discusses various risk categories prevalent in fintech operations, elucidating the nuances of technology, operational, compliance, strategic, and reputational risks. A comparative analysis across different fintech sub-sectors unveils their distinct risk profiles. The narrative extends to proactive risk management frameworks, contrasting prominent models like the COSO ERM, FAIR Risk Quantification, and NIST Cybersecurity Frameworks. Integral defense measures are scrutinized, encompassing data encryption, access controls, vulnerability assessments, and incident response plans. This chapter underscores the significance of building operational resilience through robust technology infrastructure, regular system updates, disaster recovery planning, and business continuity measures. Ultimately, this chapter culminates in a comprehensive summary, offering pragmatic recommendations to fortify technology risk management in fintech.