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Article
Publication date: 20 July 2017

Robert Zacca, Mumin Dayan and Said Elbanna

The purpose of this paper is to investigate the influence of conflict and intuition on explorative new products and performance in small- and medium-sized enterprises (SMEs).

Abstract

Purpose

The purpose of this paper is to investigate the influence of conflict and intuition on explorative new products and performance in small- and medium-sized enterprises (SMEs).

Design/methodology/approach

The study proposes a theoretical model that was tested using two survey instruments: one instrument was administered to the owners of 150 SMEs within the United Arab Emirates (UAE) and the second was administered to senior managers within the same SMEs.

Findings

The results show that within the decision-making process both objective and personal conflicts drive decision makers to the use of intuition, with high levels of market turbulence strengthening the effect of objective conflict on the use of intuition. Furthermore, the use of intuition was found to have an adverse effect on explorative new products, negating the positive effectiveness of explorative new products on SME performance.

Research limitations/implications

The study’s conceptual model may not completely represent the perspective it aims to elucidate. An alternative model with equally well-conceived explanatory variables could provide further interesting results.

Practical implications

Drawing on the perspective of the decision-making process, an interpretation of the model results and some practical implications are discussed.

Originality/value

The primary contribution of this study is the introduction of a model investigating the influence of conflict on the use of intuition in strategic decisions. Furthermore, the study collected empirical evidence from SMEs operating in the dynamic economy of the UAE, which is a less studied setting.

Details

Journal of Small Business and Enterprise Development, vol. 24 no. 4
Type: Research Article
ISSN: 1462-6004

Keywords

Content available
Article
Publication date: 12 February 2018

Said Elbanna and Tamer H. Elsharnouby

The purpose of this study is to address a timely research question by clarifying whether formal planning is a worthy approach for hotels. In so doing, the authors…

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4808

Abstract

Purpose

The purpose of this study is to address a timely research question by clarifying whether formal planning is a worthy approach for hotels. In so doing, the authors developed a theoretical model that extends prior research by exploring how the formal planning process influences organizational capabilities and decision-making style. The model also examines the impact of the three identified factors on planning effectiveness.

Design/methodology/approach

Data were collected from 175 hotels located in United Arab Emirates (UAE) and Qatar and hypotheses were tested using structural equation modeling (SEM).

Findings

The study concludes that the practice of formal planning in the tourism sector does matter and both organizational capabilities and decision-making style are important factors in predicting planning effectiveness.

Research limitations/implications

Generalizations to organizations operating in other sectors, such as manufacturing or government sectors, should be drawn cautiously.

Practical implications

Taking into account oil price volatility and serious political crises in the region, this study provides several insights to hotel managers into how the formal planning process can influence planning effectiveness.

Originality/value

The findings enrich the debate on the role of formal planning in the tourism sector, which has been relatively devoid of similar studies.

Details

International Journal of Contemporary Hospitality Management, vol. 30 no. 2
Type: Research Article
ISSN: 0959-6119

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Article
Publication date: 20 November 2017

Said Elbanna, Ilias Kapoutsis and Kamel Mellahi

The purpose of this paper is to examine the association between positive perceptions of politics (i.e. positive politics) and decision creativity and propitiousness (i.e…

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1145

Abstract

Purpose

The purpose of this paper is to examine the association between positive perceptions of politics (i.e. positive politics) and decision creativity and propitiousness (i.e. reaching unforeseen advantages while limiting unexpected problems). In addition, drawing from threat-rigidity effect theory the authors argue that such relationships will be resilient to external environmental threats and specifically macro-economic uncertainty.

Design/methodology/approach

The database for the analyses consisted of 200 strategic decisions gathered from firms located in Dubai.

Findings

Positive politics significantly influence decision creativity and propitiousness. Also, macro-economic uncertainty moderates this relationship.

Research limitations/implications

Although this research has tried to adopt a more neutral perspective on political behavior, much more work is required to better understand the role and implications of neutral politics in decision-making.

Practical implications

If decision makers ensure that the concern for the organization’s welfare remains a priority over the self-serving motives of the actors, then politics can enhance decision success.

Social implications

This paper challenges the long held conventional wisdom that politics in organizations are an important underlying cause of unethical practices, poor decisions and organizational ineffectiveness.

Originality/value

The findings serve to further the understanding of complexities involved in the relationships between political behavior and its consequences.

Details

Management Decision, vol. 55 no. 10
Type: Research Article
ISSN: 0025-1747

Keywords

Content available
Article
Publication date: 3 April 2018

Allam Abu Farha and Said Elbanna

The role of managerial assumptions in the formulation of organizational strategies has been well recognized by previous studies, yet in marketing literature, the effect of…

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1450

Abstract

Purpose

The role of managerial assumptions in the formulation of organizational strategies has been well recognized by previous studies, yet in marketing literature, the effect of such imperative on marketing practice choice tends to be ignored. Therefore, this paper aims to empirically investigate how management assumptions fit with the choice of marketing practices, and how such fit affects performance.

Design/methodology/approach

A model is developed and tested using survey methodology, and the data are analyzed using the partial least square (PLS) approach.

Findings

The results show that different marketing practices were coupled with different frames of reference, resulting in viable matching profiles.

Research limitations/implications

Given the novelty of the approach adopted in this study, conclusions about association and not causation are drawn. In addition, the study is restricted to Qatar which may reduce the generalizability of its findings and conclusions.

Practical implications

The findings will help managers to examine carefully the internal logic of their marketing-related profiling, where coherent variables will enhance performance.

Originality/value

To one’s knowledge, this paper reports a work in an area not previously researched. In addition, this study is one of the rare papers that examines unobserved heterogeneity using the PLS-structural equation modeling (SEM) in the field of marketing.

Details

Journal of Business & Industrial Marketing, vol. 33 no. 3
Type: Research Article
ISSN: 0885-8624

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Article
Publication date: 19 May 2021

Said Elbanna

This study aims to advance practice and research on workforce nationalization in the Gulf Cooperation Council (GCC) countries through identifying relevant policy and…

Abstract

Purpose

This study aims to advance practice and research on workforce nationalization in the Gulf Cooperation Council (GCC) countries through identifying relevant policy and practical implications needed to implement nationalization initiatives effectively.

Design/methodology/approach

The author followed a two-stage approach. Stage 1 reviewed the literature to identify relevant papers on workforce nationalization in the GCC region. Stage 2 used a thematic analysis to propose relevant implications for both policy makers and employers.

Findings

Through the lens of four perspectives at different levels, i.e. legal, organizational, human development and socio-cultural perspectives, the author has identified ten policy and practical implications. Both governments and employers need to consider these when developing holistic strategies for effective workforce nationalization.

Originality/value

Over several decades, the GCC countries have been implementing several nationalization initiatives to increase the percentage and qualifications of their national employees. The significance of these initiatives stems from the fact that the GCC countries lack adequately trained citizens. Moreover, regardless of political attitudes toward foreigners, development plans for modernization, industrialization or urbanization heavily relies on foreign employees. This is because nationals represent the minority of employees and are largely employed in the public sector. This phenomenon needs the attention of scholars to discuss different aspects of nationalization and how to effectively implement it.

Details

Personnel Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0048-3486

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Article
Publication date: 15 May 2009

Said Elbanna

This paper aims to report the results of a study which extends the research of Elbanna by testing the relationship between strategic planning practice and participation on…

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1745

Abstract

Purpose

This paper aims to report the results of a study which extends the research of Elbanna by testing the relationship between strategic planning practice and participation on the one hand and the effectiveness of strategic planning on the other.

Design/methodology/approach

The paper extends the work of Elbanna by conducting the study in a new setting, the United Arab Emirates (UAE) with a broader sample: private and public organizations. The study tries to control for the possible impact of the methodology on research results by adopting the same methods and measures as the initial study had adopted.

Findings

The conclusions of the combined studies show that, in Arab countries, strategic planning practice enhances strategic planning effectiveness; unexpectedly, and contrary to previous research in developed economies, management participation does not contribute here to the effectiveness of strategic planning.

Originality/value

Although previous research provides valuable knowledge concerning strategic planning, there has been a paucity of research that empirically measures the effectiveness of strategic planning. Moreover, the scarcity of replications and extensions in the strategic management literature encourages this study to try to fill this gap. The research also shows the importance of extensions in building strategic management theory.

Details

Journal of Strategy and Management, vol. 2 no. 2
Type: Research Article
ISSN: 1755-425X

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Article
Publication date: 15 June 2015

Yasir Fadol, Belal Barhem and Said Elbanna

The purpose of this paper is to improve the understanding of the mediating role of the extensiveness of strategic planning on the relationship between slack resources and…

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1647

Abstract

Purpose

The purpose of this paper is to improve the understanding of the mediating role of the extensiveness of strategic planning on the relationship between slack resources and organizational performance.

Design/methodology/approach

The study uses empirical data gathered from 102 usable replies from private and also public hospitals in the United Arab Emirates (UAE).

Findings

The findings indicate the existence of a positive relationship between slack resources and organizational performance and show that the extensiveness of strategic planning plays a mediating role in this relationship.

Research limitations/implications

The authors highlight the exploratory nature of the study considering its unusual setting, namely, the UAE’s health care sector.

Practical implications

Several implications of the findings for managerial and policy practices in the UAE health care sector are discussed.

Originality/value

This study contributes to the existing literature on management, health care, and developing countries by examining the role of the extensiveness of strategic planning in mediating the relationship between slack resources and organizational performance in the health care industry of a developing country.

Details

Management Decision, vol. 53 no. 5
Type: Research Article
ISSN: 0025-1747

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Article
Publication date: 16 March 2010

Said Elbanna

The purpose of this paper is to report on the nature and practice of strategic planning in organizations working in the United Arab Emirates (UAE).

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3307

Abstract

Purpose

The purpose of this paper is to report on the nature and practice of strategic planning in organizations working in the United Arab Emirates (UAE).

Design/methodology/approach

Given the nature of the data, questionnaires are collected from managers only. Personal delivery and pick‐up system is used to collect the questionnaire. Sampled organizations are divided into 47 percent from the public sector and 53 percent from the private sector.

Findings

A high percentage of organizations in the sample have moved beyond daily managing and are strategically planning for the future. Surprisingly, the findings indicate that there are relatively few significant differences among the four groups included in the paper, public versus private organizations and small versus large organizations. The paper also shows that the resources required for adopting a strategic planning approach do not form a significant obstacle; and the higher the position, the more likely is participation in the strategic planning process.

Originality/value

This paper, which can be considered as among the first studies to report on the practice of strategic planning in the Arab region, provides us with a profile of organizations working in the UAE regarding the practice of strategic planning within them.

Details

International Journal of Commerce and Management, vol. 20 no. 1
Type: Research Article
ISSN: 1056-9219

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Article
Publication date: 12 August 2014

Said Elbanna, Ioannis C. Thanos and Vassilis M. Papadakis

The purpose of this paper is to enhance the knowledge of the antecedents of political behaviour. Whereas political behaviour in strategic decision-making (SDM) has…

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1414

Abstract

Purpose

The purpose of this paper is to enhance the knowledge of the antecedents of political behaviour. Whereas political behaviour in strategic decision-making (SDM) has received sustained interest in the literature, empirical examination of its antecedents has been meagre.

Design/methodology/approach

The authors conducted a constructive replication to examine the impact of three layers of context, namely, decision, firm and environment, on political behaviour. In Study 1, Greece, we gathered data on 143 strategic decisions, while in Study 2, Egypt, we collected data on 169 strategic decisions.

Findings

The evidence suggests that both decision-specific and firm factors act as antecedents to political behaviour, while environmental factors do not.

Practical implications

The findings support enhanced practitioner education regarding political behaviour and provide practitioners with a place from which to start by identifying the factors which might influence the occurrence of political behaviour in SDM.

Originality/value

The paper fills important gaps in the existing research on the influence of context on political behaviour and delineates interesting areas for further research.

Details

Journal of Strategy and Management, vol. 7 no. 3
Type: Research Article
ISSN: 1755-425X

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Article
Publication date: 19 June 2009

Said Elbanna and Rabia Naguib

The purpose of this paper is to explore the influence of two aspects of firm performance: financial and business performance and organizational effectiveness, on three…

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3955

Abstract

Purpose

The purpose of this paper is to explore the influence of two aspects of firm performance: financial and business performance and organizational effectiveness, on three dimensions of the strategic decision‐making process, rationality, intuition, and political behavior.

Design/methodology/approach

The empirical study goes well beyond the common anecdotal observations or reflections on strategic decision‐making by utilizing a mixed‐methods approach. Based on a multi‐method field study, 286 Egyptian managers who participate in making strategic decisions are surveyed; and 36 semi‐structured interviews are conducted.

Findings

The results suggest that strategic decision‐making in high‐performing firms is more rational and less intuitive and political. Interestingly, they also show that organizational effectiveness is a stronger predictor of strategic decision‐making process dimensions than of financial and business performance.

Research limitations/implications

In Egypt, a widespread suspicion of academic research adds to the frequent difficulty of obtaining completed questionnaires from more than one senior manager in a company. Moreover, because of the difficulty of collecting objective financial data, subjective measures are used to gauge performance. Further research should test the generalizability of our results in narrowly defined samples, e.g. the banking industry or the automotive industry.

Practical implications

The results highlight the importance of performance in strategic decision making and seem to support the “culture free” argument advancing the position that cultural differences may not have a significant impact on the influence of performance on the strategic decision‐making process.

Originality/value

Although scholars have posited organizational performance as an important contextual variable influencing the process of strategic decision making, this influence is not well understood or articulated, especially in the Egyptian setting. This paper contributes to filling this gap.

Details

International Journal of Productivity and Performance Management, vol. 58 no. 5
Type: Research Article
ISSN: 1741-0401

Keywords

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