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Purpose – This chapter overviews surrogate measures of safety to help better understand the related challenges and opportunities. The chapter is meant to serve as a primer for practitioners looking for alternative methods of evaluating safety where crashes are lacking or are insufficient.

Approach – The historical perspective and the current state-of-the-art thinking are presented in an organised manner with a focus on fundamental concepts, traffic measurement techniques and estimation of the relationships between surrogate events and collisions.

Findings – An analysis of the published research and its findings indicates that traffic conflicts are the most promising surrogates. They enable evaluation of the safety implications of a wide range of road and traffic conditions. The required ecological consistency between conflicts and collisions can be ensured by sufficient nearness of conflicts to collisions. Several methods of estimating the relationship between conflicts and crashes are discussed. Behavioural measures of safety are also discussed. Although easier to measure than conflicts, behavioural measures should be used with caution. Research on surrogate measures of safety may provide a basis for improving microsimulation models as tools of safety evaluation.

Practical implications – Current changes in vehicle and road instrumentation affect safety at a rate that exceeds the efficiency of the traditional crash-based methods of safety analysis. Accurate and quick measurement of safety with surrogate measures offers a viable solution. They are also a necessary condition of gaining a better understanding of safety and finding more effective solutions for safety problems.

Purpose: The COVID-19 pandemic has fundamentally impacted upon the travel supply chain and influenced tourist behaviours. This is further evidenced in corporate and travel firm concerns surrounding future sales and profitability. Instilling confidence amongst tourists is therefore imperative to ensure consumers continue purchasing the holiday product. However, the management of an intangible and relatively unknown virus has compounded the already difficult management of the tourist experience.

Design/Methodology/Approach: The chapter reviews the impact of COVID-19 in the context of the tourism supply chain and the safety and security measures implemented in destinations. The financial implications of safety and security measures are acknowledged with management challenges and solutions discussed. The chapter underpins its analysis with the use of regional, national and international examples.

Findings: Contingency strategies ranging from quarantine to health and safety certification have been deployed by national governments and regional authorities. However, the complexity of the tourism product and the range of stakeholders involved in its make-up and distribution compounds the ability to ensure safety from the virus.

Practical Implications: The review acknowledges limitations of health and safety measures in the field and forwards alternative suggestions that can be adopted by tourism destinations and enterprises.

Originality/Value: The chapter is novel in that it reviews health and safety and financial security practices in the field as they relate to the COVID-19 pandemic.

Purpose – The purpose of this chapter is to review the methodological and empirical underpinnings of transport network screening, or management, as it relates to improving road safety. As jurisdictions around the world are charged with transport network management in order to reduce externalities associated with road crashes, identifying potential blackspots or hotspots is an important if not critical function and responsibility of transport agencies.

Methodology – Key references from within the literature are summarised and discussed, along with a discussion of the evolution of thinking around hotspot identification and management. The theoretical developments that correspond with the evolution in thinking are provided, sprinkled with examples along the way.

Findings – Hotspot identification methodologies have evolved considerably over the past 30 or so years, correcting for methodological deficiencies along the way. Despite vast and significant advancements, identifying hotspots remains a reactive approach to managing road safety – relying on crashes to accrue in order to mitigate their occurrence. The most fruitful directions for future research will be in the establishment of reliable relationships between surrogate measures of road safety – such as ‘near misses’ – and actual crashes – so that safety can be proactively managed without the need for crashes to accrue.

Research implications – Research in hotspot identification will continue; however, it is likely to shift over time to both closer to ‘real-time’ crash risk detection and considering safety improvements using surrogate measures of road safety – described in Chapter 17.

Practical implications – There are two types of errors made in hotspot detection – identifying a ‘risky’ site as ‘safe’ and identifying a ‘safe’ site as ‘risky’. In the former case no investments will be made to improve safety, while in the latter case ineffective or inefficient safety improvements could be made. To minimise these errors, transport network safety managers should be applying the current state of the practice methods for hotspot detection. Moreover, transport network safety managers should be eager to transition to proactive methods of network safety management to avoid the need for crashes to occur. While in its infancy, the use of surrogate measures of safety holds significant promise for the future.