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Knowledge management (KM) significantly affects supply chain management (SCM) and its performance in today's highly competitive corporate climate. It is crucial to consider this relationship to achieve optimal supply chain performance (SCP). This study aims to assess this impact by defining and examining the multi-dimensional relationships between KM Process Elements (KMPEs) and SCP Evaluation Criteria (SCPEC) within a comprehensive theoretical framework.

Integrating KMPEs and SCPEC becomes an uncertain decision-making problem due to data deficiency and the vagueness of decision-makers’ judgments. To address uncertainties, this study uses interval-valued neutrosophic (IVN) sets and proposes an IVN model consisting of SWARA, which is one of the effective multi-criteria decision-making (MCDM) approaches, and house of quality (HOQ) methods. IVN-SWARA is used to weight the SCPEC while IVN-HOQ establishes relationships and prioritizes the KMPEs and SCPEC.

The results show that reliability is the most significant SCP evaluation criterion. Among the KMPEs, capitalization, sharing, and transfer exhibit stronger associations with the SCPEC compared to the other elements. Capitalization as one of the KMPEs was found to be the most critical one, and efficiency is the criterion most affected by all elements of the KM process.

This study uses innovative methodologies to evaluate the adoption of KM processes on SCP under uncertain environments and involving multi-decision-makers. The proposed integrated model demonstrates flexibility and practicality in combining KM and SCM, leading to improved SCP. Notably, this study presents the development of IVN-SWARA and the use of the integrated IVN-SWARA - IVN-HOQ decision tool, which are novel contributions to the existing literature.

The purpose of this study is to analyze the impacts of the COVID-19 pandemic on the performance of companies using a hybrid Multi-Criteria Decision-Making (MCDM) approach. Specifically, the study examines Türkiye’s Top 500 Industrial Enterprises to analyze their performance before and during the pandemic, and to capture their performance in determining investment and production strategy.

To achieve the study’s objectives, the Fuzzy Best-Worst Method (F-BWM) was used to obtain importance levels of performance indicators, decreasing the vagueness in experts’ decision-making preferences. The Measurement Alternatives and Ranking According to Compromise Solution (MARCOS) method was used to rank enterprises based on their performance.

The COVID-19 pandemic has clearly had a substantial impact on the performance of Türkiye’s top 500 industrial enterprises. While some companies suffered decreased sales, others reported that their revenues increased or remained constant during the outbreak. The results reveal that the pandemic caused a shift in the initial ranking outcomes for the first two enterprises.

The study’s limitations include the sample size and the time period under consideration, which may have an impact on the generalizability of the findings.

Decision-makers’ investment, employment and operational decisions were influenced by the impact of the COVID-19 pandemic. The results provide insights for decision-makers on how to achieve higher growth and performance under the pressure of the pandemic.

The study’s practical consequences help decision-makers understand how to attain higher growth and performance in the face of the epidemic.

The originality of this study lies in using a hybrid MCDM approach to examine the impact of the COVID-19 pandemic on company performance. A hybrid MCDM approach is proposed to help decision-makers make the best possible investment and implementation decisions.

This work presents a new two-step iterative technique for solving absolute value equations. The developed technique is valuable and effective for solving the absolute value equation. Various examples are given to demonstrate the accuracy and efficacy of the suggested technique.

In this paper, we present a new two-step iterative technique for solving absolute value equations. This technique is very straightforward, and due to the simplicity of this approach, it can be used to solve large systems with great effectiveness. Moreover, under certain assumptions, we examine the convergence of the proposed method using various theorems. Numerical outcomes are conducted to present the feasibility of the proposed technique.

This paper gives numerical experiments on how to solve a system of absolute value equations.

Nowadays, two-step approaches are very popular for solving equations (1). For solving AVEs, Liu in Shams (2021), Ning and Zhou (2015) demonstrated two-step iterative approaches. Moosaei et al. (2015) introduced a novel approach that utilizes a generalized Newton’s approach and Simpson’s rule to solve AVEs. Zainali and Lotfi (2018) presented a two-step Newton technique for AVEs that converges linearly. Feng and Liu (2016) have proposed minimization approaches for AVEs and presented their convergence under specific circumstances. Khan et al. (2023), suggested a nonlinear CSCS-like technique and a Picard-CSCS approach. Based on the benefits and drawbacks of the previously mentioned methods, we will provide a two-step iterative approach to efficiently solve equation (1). The numerical results show that our proposed technique converges rapidly and provides a more accurate solution.