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This study of 216 congestive heart failure (CHF) patients at a large teaching hospital in south‐central Ontario was undertaken to determine whether the patients managed in an outpatient heart failure clinic used fewer hospital resources (as expressed in number of admissions, complexity of admission, and length of stay (LOS)) than a matched cohort who were not managed in an outpatient clinic. Statistical significance of LOS opportunities could not be demonstrated (owing to sample size), however, the heart failure clinic is making a positive impact on all types of admissions (CHF and non‐CHF) in terms of LOS and suggests that management in an outpatient setting for chronic disease states is important for acute care hospitals to consider.

The purpose of this paper is to examine and explain why most small firms remain small. A new conceptual framework – the condition of smallness – is proposed.

A critical examination of the literature about the nature of being a small firm is first conducted. Employing an inductive analysis of responses from a survey of 2,521 small business owners about employment regulation, the nature and effects of smallness is examined.

It was found that owners' choice making combines with perceptions about their resources to produce a condition of smallness. The condition of smallness is conceptualised as the circularity perceptions, attitudes and consequent practices that reflect lack of knowledge, time and capability. It is argued that this condition of smallness inhibits growth to create a wicked problem that explains why most small firms don't grow.

This work is largely conceptual, albeit the argument is grounded in, and illustrated by, empirical data. The findings may not be generalisable beyond this paper's data sets, but may be generalisable conceptually.

The focus of much scholarly work has been on growth firms. Yet the typical small firm is excluded so that the issues of smallness are often overlooked. This paper, therefore contributes to understanding why small firms don't grow.

The authors advance a model theorizing how new ventures elicit citizenship behaviors to cultivate dynamic capabilities that help bolster survival in their nascent years of operations—a characteristically resource-scarce and turbulent context.

Drawing on and integrating research on citizenship behaviors with dynamic capabilities, the authors develop a theory that new ventures that are better able to evoke a combination of affiliative and challenging citizenship behaviors from their wider entrepreneurial team (i.e. internal, and external stakeholders) are more adept at mitigating the liabilities of smallness and newness. As these behaviors are spontaneous and not explicitly remunerated, new ventures become stronger at utilizing their limited resource base for remaining lean and agile. Further, key boundary conditions are theorized that the sociocultural norms the venture is embedded within serve to heighten/attenuate the degree to which entrepreneurs can effectively cultivate dynamic capabilities from their team's “extra mile” behaviors.

The propositions extend a rich body of research on citizenship behaviors into the new venture domain. As all new ventures face the challenge of overcoming liabilities of newness, models that help understand why some are more adept at overcoming this and why others fail, hold substantive practical utility.

This research is the first to unpack how citizenship behaviors manifest among an extended range of stakeholders traditionally overlooked in new venture teams research and the mechanism for how this links to venture survival.

Survivability capital is a unique resource resulting from the “familiness” constituting an inherent feature of family firms. Familiness represents the ability of family members to reinforce the financial and non-financial resources of businesses facing threats to their economic existence. This work proposes and examines various dimensions of the survivability capital construct, verifying whether family firms expecting deterioration of their economic situation or problems with survival due to the COVID-19 crisis can mobilise sufficient capital to survive.

This article provides empirical evidence based on a cross-sectional online survey of 167 Polish family firms, conducted at the beginning of the COVID-19 pandemic. The method (scale) of survivability capital measurement was elaborated and validated using principal component analysis (PCA) and confirmatory factor analyses (CFA). Next, the mobilisation of the different dimensions of survivability capital was examined using PLS-SEM modelling.

The survivability capital of family firms is composed of two dimensions: internal (based on directly involved family members) and external (based on not directly involved family members). Family firms facing crisis-induced deterioration of the economic situation engage its internal component. Subsequently, family firms forecasting decreasing probability of survival during a crisis try to engage both the internal and the external components of survivability capital. Such behaviour is in line with the resource-based view as well as with the sustainable family business theory.

To the best of the authors' knowledge, this is one of the first studies to examine analytically the survivability capital construct. While previous studies mentioned the existence of survivability capital, this study attempts to introduce its various dimensions and test the mobilisation of survivability capital during the COVID-19 crisis.

Entrepreneurs are often considered to be more willing to bear and manage uncertainty than non-entrepreneurs. However, the available empirical evidence regarding this topic is limited and mixed. By adopting an experimental design, the paper’s purpose is to shed light on a causal mechanism behind decision making under uncertainty.

This paper outlines the performance of a quasi-laboratory experiment that investigates whether a lack of predictive information affects individuals with entrepreneurial intentions in their likelihood to choose uncertainty vis-à-vis certainty. Drawing on prospect theory, it is argued that individuals with entrepreneurial intentions are less sensitive than individuals without entrepreneurial intentions due to a framing effect that occurs when information about probabilities is manipulated. In particular, it is argued that individuals with entrepreneurial intentions are more likely than their comparable counterparts to choose consistently among monetary opportunities that share everything in common but information about probabilities of success.

This study finds support for the argument, as individuals with entrepreneurial intentions have preferences pertaining to uncertainty that are more stable compared to those of individuals without such intentions. The results hold after controlling for a number of alternative explanations, including status quo bias, prior gain effect and degree of risk effect.

The paper tackles a fundamental issue in entrepreneurship—namely behavior under uncertainty—by adopting a novel approach. In particular, an experimental design is used to test for causality between availability of information and choices involving monetary rewards. Results have implications for the understanding of factors that guide entrepreneurial choices under uncertainty and, ultimately, entrepreneurial action.

Investigates the differences in protocols between arbitral tribunals and courts, with particular emphasis on US, Greek and English law. Gives examples of each country and its way of using the law in specific circumstances, and shows the variations therein. Sums up that arbitration is much the better way to gok as it avoids delays and expenses, plus the vexation/frustration of normal litigation. Concludes that the US and Greek constitutions and common law tradition in England appear to allow involved parties to choose their own judge, who can thus be an arbitrator. Discusses e‐commerce and speculates on this for the future.

This study aims to explore the intention–behavior gap of student entrepreneurs who develop entrepreneurial intention in a venture creation course and decide to continue working on the business idea after completing the course. While many students decide to work on business concepts, they often struggle with taking further steps when the course ends. This suggests that the development of entrepreneurial intention in the course does not directly lead to entrepreneurial actions after the course. Hence, this paper examines the sources for the intention–action gap and behavioral responses of student entrepreneurs.

This study applied a systematic inductive qualitative research method to examine how student entrepreneurs encounter challenges after the entrepreneurship program and how they respond to them. The authors selected a venture development course at a German public university as their research context.

The findings revealed that students encountered substantial challenges after the program, which invoked their procrastinating behaviors. Based on the findings, this study developed a process model of the intention–behavior gap in student entrepreneurship. The process model provides a roadmap to follow the main findings, which consist of three main parts: (1) the antecedents of the intention–behavior gap; (2) behavioral responses of student entrepreneurs and (3) the outcomes of procrastination.

This study contributes to the emerging student entrepreneurship literature by identifying obstacles for students who intend to continue developing a venture after attending venture creation courses, as well as elaborating on possible student responses to these barriers and their subsequent impact on their nascent ventures. Furthermore, the findings contribute to developing the understanding of the intention–behavior gap in entrepreneurship education at higher education institutions by highlighting challenges for students that emerge in the transition phase from course participants to autonomous entrepreneurial actors.

Scholars have generally emphasized the vital role of entrepreneurship education in developing the entrepreneurial intentions of students as prospective entrepreneurs. However, researchers have only rarely examined how these intentions are translated into actions. Furthermore, the existing research on students' intention–behavior gap is limited to quantitative studies that demonstrate the existence of the gap empirically or apply theoretically derived moderators to their analysis. Consequently, the literature calls for more qualitative, explorative research approaches to understand what happens to students' entrepreneurial intentions once their entrepreneurship program is over.

The author, with the help of a conceptual and integrated review of inter-firm collaborative strategies literature, developed an integrated perspective framework regarding inter-firm collaborative business strategies (IFCBS). The purpose of this study is to attain a holistic comprehension regarding IFCBS.

The author undertook a conceptual integrated literature review to arrive at the integrated framework on IFCBS. Argumentative and incremental logic was applied to develop the integrated perspective. This is as advocated by scholars (Barney, 2018; Whetten, 1989; Bacharach, 1989; Weick, 1989; Smithey Fulmer, 2012; Cornelissen, 2017, 2019).

This work contributed to theory by conceptualizing an integrated perspective framework. The integrated framework regarding inter-firm collaborative strategy was developed based upon the six conceptual elemental questions proposed and discussed in the papers. These were drawn from extant literature developed from the theoretical aspects regarding various aspects of participation between collaborating firms. It was also based upon the dominant and dormant roles played by the partnering firms as well as the objectives of the partnership. The six conceptual elemental questions were as follows: “Why to cooperate?”; “When to cooperate?”; “Which partners to collaborate with?”; “Where to cooperate?”; “How to cooperate?”; and “What are the benefits of collaboration?”

There was contribution of this conceptual theoretical work in a couple of ways. First, IFCBS have been conceptualized with a reductionist point of view into six conceptual elemental blocks. These acted as antecedent, mediating and dependent factors. Second, an integrated framework on IFCBS was developed.

This work would help strategy managers to secure a holistic understanding regarding planning and execution of inter-firm collaborative strategies. The conceptual elements indicated in the study would help managers assess the factors regarding which managers should focus on with priority. Further, the factors that might hinder post-collaboration success have also been conceptualized in this work for easy comprehension of the managers. The framework proposed would help managers to comprehend regarding what type of inter-firm collaborative strategy their firm should embark upon so that there would be maximum post-collaboration success. The type of inter-firm collaborative strategies to be followed would be dependent upon the dominance or dormancy of the collaborating partners regarding the conceptual elements as well as the goals to be attained and secured from the inter-firm collaborative strategies.

This is one of the first theoretical works toward establishment of an integrated perspective framework on IFCBS involving antecedent, mediating and dependent factors.

The island of Arran is situated in the Firth of Clyde astride the Highland Boundary fault zone. It is 19 miles long by 10 miles wide. Although similar in size to the Isle of Wight it has only a twenty‐fifth of that island's population. The number of inhabitants in 1981 (4743) is almost the same as in 1755 (4600). The island's population reached its highest level in 1821 (6541) and fell steadily for the rest of the century, reaching a figure similar to its present level in 1911.

It is argued that whilst operational and support processes deliver performance presently, it is the managerial processes that sustain performance over time. The purpose of this research paper is to better understand what these managerial processes are and how they influence organisational performance.

The theoretical background is reviewed covering literature on the subject of business process management, resourced‐based view (RBV), dynamic capabilities and managerial processes. A research framework leads to qualitative case study‐based research design. Data are collected from 37 organisations across Europe, classified according to their performance.

Findings suggest that the five managerial processes and their constituent managerial activities, identified through the empirical research, influence performance of organisations as an interconnected managerial system rather than as individual processes and activities. Also, the execution and maturity of this managerial system is influenced by the perceptions of the managers who organise it.

Within the limitation of the study the discussion leads to eight research propositions that contribute to our understanding of how managerial processes influence organisational performance. These propositions and ensuing discussion provide insights into the content and structure of managerial processes, as well as contributing to the debate on RBV by suggesting that managerial processes and activities could be considered as valuable, rare and inimitable resources. Furthermore, the discussion on how managerial perceptions influence the organisation and execution of the managerial system contributes towards our understanding of how and why dynamic capabilities develop.

The results suggest that in higher performing organisations, managers: demonstrate a wider awareness of the overall managerial system; achieve a balance between short‐term and future‐oriented activities; exploit their managerial activities for multiple purposes; demonstrate greater maturity of managerial activities; and pay greater attention to the organisation of the managerial system.

This paper presents one of the first empirical studies that attempt to understand how business processes, and particularly managerial processes, as an interconnected managerial system serve to sustain performance of organisations.