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11 – 15 of 15Jeffrey Braithwaite, Rick A. Iedema and Christine Jorm
The purpose of the paper is to examine the deep conceptual underpinnings of trust and communication breakdowns via selected health inquiries into things that go wrong using…
Abstract
Purpose
The purpose of the paper is to examine the deep conceptual underpinnings of trust and communication breakdowns via selected health inquiries into things that go wrong using evolutionary psychology.
Design/methodology/approach
This paper explains how this is carried out, and explores some of the adverse consequences for patient care. Evolutionary psychology provides a means of explaining important mental capacities and constructs including theory of mind and the social brain hypothesis. To have a theory of mind is to be able to read others' behaviours, linguistic and non‐verbal cues, and analyse their intentions. To have a social (or Machiavellian) brain means being able to assess, compete with and, where necessary, outwit others. In the tough and complex environment of the contemporary health setting, not too different from the Pleistocene, humans display a well‐developed theory of mind and social brains and, using mental attributes and behavioural repertoires evolved for the deep past in hunter‐gatherer bands, survive and thrive in difficult circumstances.
Findings
The paper finds that, while such behaviours cannot be justified, armed with an evolutionary approach one can predict survival mechanisms such as turf protection, competitive strategies, sending transgressors and whistleblowers to Coventry, self‐interest, and politics and tribal behaviours.
Originality/value
The paper shows that few studies examine contemporary health sector behaviours through an evolutionary psychology lens or via such deep accounts of human nature.
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Olav Eikeland and Davide Nicolini
The purpose of this paper is to introduce the special issue, positioning the articles in relation to the current “turn to practice” within organisation and management studies.
Abstract
Purpose
The purpose of this paper is to introduce the special issue, positioning the articles in relation to the current “turn to practice” within organisation and management studies.
Design/methodology/approach
The paper introduces a schematic classification of ways of putting practice at the centre of the concern of social scientists depending on the interest of the researcher and his/her position with regard to the object of the research.
Findings
The paper finds that turning to practice does not necessarily, or simply, equate with becoming more engaged, or with making social science relevant, or with moving social science closer to the practical concerns of separate practitioners. It is argued that the effort should be concentrated on developing a type of theory that helps practitioners articulate what they already do, and therefore somehow know. The model for this way of theorising would therefore be not physics or astronomy but rather grammar – a discipline that although just as old, has been based traditionally on a very different relationship between knower and known.
Practical implications
The paper argues that when conceived after a grammatical model, “theory” may become a resource to be used in action and for action to produce emancipatory awareness and trigger change through critical reflection.
Originality/value
The papers in this special issue constitute an initial contribution in this direction as they indicate different ways in which theory, when developed “with” and “amid” and not “for” or even “about” practitioners, may become a powerful trigger of change and transformation.
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The purpose of this paper is to provide a brief overview of the literature to date which has focused on co-production within mental healthcare in the UK, including service user…
Abstract
Purpose
The purpose of this paper is to provide a brief overview of the literature to date which has focused on co-production within mental healthcare in the UK, including service user and carer involvement and collaboration.
Design/methodology/approach
The paper presents key outcomes from studies which have explicitly attempted to introduce co-produced care in addition to specific tools designed to encourage co-production within mental health services. The paper debates the cultural and ideological shift required for staff, service users and family members to undertake co-produced care and outlines challenges ahead with respect to service redesign and new roles in practice.
Findings
Informal carers (family and friends) are recognised as a fundamental resource for mental health service provision, as well as a rich source of expertise through experience, yet their views are rarely solicited by mental health professionals or taken into account during decision making. This issue is considered alongside new policy recommendations which advocate the development of co-produced services and care.
Research limitations/implications
Despite the launch of a number of initiatives designed to build on peer experience and support, there has been a lack of attention on the differing dynamic which remains evident between healthcare professionals and people using mental health services. Co-production sheds a light on the blurring of roles, trust and shared endeavour (Slay and Stephens, 2013) but, despite an increase in peer recovery workers across England, there has been little research or service development designed to focus explicitly on this particular dynamic.
Practical implications
Despite these challenges, coproduction in mental healthcare represents a real opportunity for the skills and experience of family members to be taken into account and could provide a mechanism to achieve the “triangle of care” with input, recognition and respect given to all (service users, carers, professionals) whose lives are touched by mental distress. However, lack of attention in relation to carer perspectives, expertise and potential involvement could undermine the potential for coproduction to act as a vehicle to encourage person-centred care which accounts for social in addition to clinical factors.
Social implications
The families of people with severe and enduring mental illness assume a major responsibility for the provision of care and support to their relatives over extended time periods (Rose et al., 2004). Involving carers in discussions about care planning could help to provide a wider picture about the impact of mental health difficulties, beyond symptom reduction. The “co-production of care” reflects a desire to work meaningfully and fully with service users and carers. However, to date, little work has been undertaken in order to coproduce services through the “triangle of care” with carers bringing their own skills, resources and expertise.
Originality/value
This paper debates the current involvement of carers across mental healthcare and debates whether co-production could be a vehicle to utilise carer expertise, enhance quality and satisfaction with mental healthcare. The critique of current work highlights the danger of increasing expectations on service providers to undertake work aligned to key initiatives (shared decision-making, person-centred care, co-production), that have common underpinning principles but, in the absence of practical guidance, could be addressed in isolation rather than as an integrated approach within a “triangle of care”.
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Ida Torunn Bjørk, Mette Tøien and Anne Lene Sørensen
– The purpose of this article is to explore the opportunities for informal learning among nurses working on a hospital ward.
Abstract
Purpose
The purpose of this article is to explore the opportunities for informal learning among nurses working on a hospital ward.
Design/methodology/approach
A field study was conducted in one hospital ward. Methods used to collect data included participant observation, ad hoc conversations and formal interviews.
Findings
Eight categories describe the opportunities for informal learning among the nurses. Several factors seemed to mediate the opportunities for informal learning, such as the size and physical structures of the ward, role modeling by the nurse leader, systems and artifacts that triggered and scaffolded learning, and interaction and collaboration among all professionals on the ward.
Research limitations/implications
A limitation is that data are collected from only one ward. A strength is the use of several methods to collect data and the range of participants' ages, experience and gender.
Practical implications
This study offers examples of informal learning opportunities that can be tailored to different clinical settings. Through role-modeling the leader can influence both the norms that become established in a ward and the development of a culture of mutual support and learning.
Originality/value
This article adds to the existing research by including observation in the hospital setting of actual practices that involve informal learning.
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