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Open Access
Article
Publication date: 26 July 2022

Rosse Marie Esparza Huamanchumo, Ricardo David Hernández-Rojas, Rosa Alejandra Longa-López and Martin Cárdenas-Jarama

The purpose of this study is to analyse Peruvian cuisine in the context of visitors’ overall experience, focusing on the loyalty of tourists in terms of gastronomy, their…

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Abstract

Purpose

The purpose of this study is to analyse Peruvian cuisine in the context of visitors’ overall experience, focusing on the loyalty of tourists in terms of gastronomy, their satisfaction with the destination, and the overall image.

Design/methodology/approach

Data were obtained from tourists who visited Lima (Peru). Structural equation modeling was used to verify the hypothesized relationships.

Findings

The results obtained confirm that satisfaction and appreciation, such as quality, have a positive influence on tourists’ loyalty and, therefore, they recommend and express their desire to come back to this destination. The traditional gastronomy of Lima stands out as a prominent factor on overall experience.

Research limitations/implications

This paper helps the managers of cities in their decisions to improve the satisfaction and seek loyalty of those who visit a city, emphasizes the role of gastronomy.

Practical implications

The results obtained in this research can be used for the establishment of new strategies for the promotion of the destination in terms of tourism and traditional food.

Originality/value

The gastronomy in Lima, (Peru) is recognized worldwide, as well as a stimulus for tourism because it increases the number of visits to the destination. Several studies carried out in these types of destinations have shown the existence of a relationship between gastronomy, overall experience, satisfaction and loyalty. However, there are no previous studies carried out in Lima that sustain this relationship. This work makes a contribution that completes the academic literature on the study of the emotional bonds between Peruvian gastronomy and the tourist who visits it and its behaviour.

Details

International Journal of Tourism Cities, vol. 9 no. 2
Type: Research Article
ISSN: 2056-5607

Keywords

Open Access
Article
Publication date: 26 March 2024

Jose A. Fernández Gallardo and Ricardo Hernandez Rojas

The main objective of this research is to analyze satisfaction with tourist services linked to the concept of sustainability in the context of a visit to the so-called equestrian…

Abstract

Purpose

The main objective of this research is to analyze satisfaction with tourist services linked to the concept of sustainability in the context of a visit to the so-called equestrian show. The equestrian show adds values from the cultures that passed through the city. Specifically, the study focuses on tourist loyalty based on satisfaction with tourist services, satisfaction with the equestrian show and its overall quality. The fieldwork has been conducted in Córdoba, Spain. There are few studies on the relationship between tourist services linked to the concepts of sustainability and loyalty from the perspective of equestrian show management, making this a novel contribution to research.

Design/methodology/approach

The methodology used is based on a partial least squares structural equation modeling (PLS-SEM) approach.

Findings

To achieve the proposed objective, a structured questionnaire was used, and the results obtained confirm that satisfaction with tourist services linked to the concept of sustainability and the assessment of quality positively influence tourist loyalty. Consequently, they recommend returning to the destination and repeating the visit.

Originality/value

Heritage in Córdoba, Spain, is internationally recognized. Its uniqueness, with four world inscriptions along with the cultures that inhabited it, left a material heritage legacy in the city. Over time, this legacy has made it a magnet for visitors, making it essential to delve into its management and how concepts such as satisfaction with tourist services, combined with sustainability, impact the improvement of the visit.

Details

Journal of Cultural Heritage Management and Sustainable Development, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2044-1266

Keywords

Article
Publication date: 25 January 2024

José A. Folgado-Fernández, Nuria Huete-Alcocer, Ricardo Hernández-Rojas and Ona Vileikis

Conserving appropriately the culture and heritage of a city through sustainable tourism is a key element for its economic development. Heritage cities generate economic, social…

Abstract

Purpose

Conserving appropriately the culture and heritage of a city through sustainable tourism is a key element for its economic development. Heritage cities generate economic, social and environmental benefits through tourism management. This study aims to intend, in the context of economic sustainability of the territory and promotion, to improve the understanding of the relationship between the sources of information of tourists and their motivations, with satisfaction and future behaviour intentions. For this, a study has been carried out in the Old Town of Cáceres (Spain), a city recognised as a world heritage property by UNESCO.

Design/methodology/approach

This study applies a descriptive analysis, based on frequencies. For data collection, a structured questionnaire has been used to identify the opinion of tourists during their visit to the heritage city of Cáceres.

Findings

This study demonstrates the existence of a positive relationship between the sources of information and the tourist experience with their future behavioural intentions and satisfaction of their visit. All this in the global context of the destination for sustainable economy and the UN Agenda 2030 for sustainable development. Furthermore, the results of the study suggest that the motivations of tourists are the most important factor in explaining the overall experience and loyalty of tourists to a city.

Research limitations/implications

A limitation of this study is the data set used. The results must be contextualised at the time and place when the questionnaire was conducted.

Practical implications

The proposed model makes it possible to advance future heritage tourism strategies, in terms of planning and communication of the heritage resources of a destination. Tourism heritage institutions should increasingly invest in communication improvements based on new technologies and social media. At the same time, integrated planning with special policies for the sustainable protection of heritage can make important progress in the tourist and cultural development of the destination.

Originality/value

This article tests for the first time within the context of heritage cities in Spain and in the context of a sustainable economy and cultural heritage for destination, the relationship between different sources of site promotion information and future tourist behaviour intentions. It provides original evidence of the value of applying the underlying theory of the proposed model in a world heritage tourist destination.

Details

Journal of Cultural Heritage Management and Sustainable Development, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2044-1266

Keywords

Article
Publication date: 13 March 2017

Cristina Fernandes, João Ferreira, Mário Raposo, Ricardo Hernández and Juan Carlos Diaz-Casero

With this work, the authors seek to advance knowledge in this field mentioned above. The purpose of this paper is to stress the role of two groups of components related to…

Abstract

Purpose

With this work, the authors seek to advance knowledge in this field mentioned above. The purpose of this paper is to stress the role of two groups of components related to individuals’ knowledge: the intrinsic base of existing knowledge and exposure to external knowledge.

Design/methodology/approach

The present study examined the impact of knowledge in the business creation process. Data came from aggregated panel data at the country level taken from the Global Entrepreneurship Monitor over a five-year period (2009-2013).

Findings

Results show that knowledge affects the business creation process. The research identifies the following factors as influential: detection of capabilities, entrepreneurial experience, and experience investing in other firms.

Research limitations/implications

The limitations of the research relate to the data aggregation at the country level. Future research should examine disaggregated GEM data for the three economic stages at the classification level.

Practical implications

The perception of self-efficacy appears to be critical in understanding the planning of intentional behavior because of its influence on the formation of intentions through situational perceptions of viability.

Originality/value

Generally, the literature that emphasizes the role of knowledge and entrepreneurship in small firms is theoretically limited and focuses solely on the role of knowledge in the decision to start a business.

Details

World Journal of Entrepreneurship, Management and Sustainable Development, vol. 13 no. 1
Type: Research Article
ISSN: 2042-5961

Keywords

Book part
Publication date: 30 March 2006

Maximilian C. Forte

In analyzing the state's political economic management of ethnic diversity in Trinidad, with specific reference to the case of the indigenous Santa Rosa Carib Community, the…

Abstract

In analyzing the state's political economic management of ethnic diversity in Trinidad, with specific reference to the case of the indigenous Santa Rosa Carib Community, the author sets forth an outline of the “political economy of tradition”: (1) the politics and economics of the state associating economic values with particular cultural representations and (2) legislated recognition and financial rewards for groups engaged in public cultural display. How the Caribs themselves manage this process, and the contradictions introduced by forms of state sponsorship that led the Caribs to become incorporated as a limited liability company, are also issues central to this study.

Details

Markets and Market Liberalization: Ethnographic Reflections
Type: Book
ISBN: 978-1-84950-354-9

Article
Publication date: 31 August 2012

Paulo Pinheiro, Mário Raposo and Ricardo Hernández

The objective of this paper is to measure the level of organizational wisdom of firms and verify its influence on the value they produce.

Abstract

Purpose

The objective of this paper is to measure the level of organizational wisdom of firms and verify its influence on the value they produce.

Design/methodology/approach

This study seeks to establish linkage between organizational wisdom and value creation with the development of a new model based on the contributions of North's wisdom matrix and the Jordan and Jones model. The proposed model, using primary data from the Portuguese textile sector, is tested through recourse to a structural equation model.

Findings

The results point to the conclusion that companies with high organizational wisdom do manage to improve their efficiency and effectiveness but this proves insufficient for actually increasing the level of value created when taking into account the industry's prevailing environment.

Practical implications

Firms may apply this model to ascertain their level of organizational wisdom. This model may also be deployed to determine this organizational wisdom level for a set of companies (a company cluster) or even a sector.

Originality/value

The main contribution of this paper stems from the explanatory value of the proposed model as it enables the measurement of a firm's organizational wisdom and its influence on the final value produced.

Details

Management Decision, vol. 50 no. 8
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 12 October 2012

Juan Carlos Díaz‐Casero, D. Ángel Manuel Díaz‐Aunión, Mari Cruz Sánchez‐Escobedo, Alicia Coduras and Ricardo Hernández‐Mogollón

The purpose of this paper is to examine empirically whether economic freedom affects entrepreneurial activity in three groups of countries, classified according to economic…

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Abstract

Purpose

The purpose of this paper is to examine empirically whether economic freedom affects entrepreneurial activity in three groups of countries, classified according to economic development.

Design/methodology/approach

Data on the index of entrepreneurial activity cover the period between 2002 and 2009, and are taken from the annual GEM (Global Entrepreneurship Monitor) reports and from the Index of Economic Freedom published by The Heritage Foundation from 1995 to 2009. The same analysis is carried out, grouping the countries by development level, following the classification included in the Global Competitiveness Report 2009‐2010. A Ridge regression analysis is performed to measure the model's goodness‐of‐fit and to determine equations that can be used for future predictions.

Findings

The results obtained in the correlation analysis show that economic freedom is closely related to entrepreneurial activity. The results suggest that TEA rates, opportunity‐TEA rates and necessity‐TEA rates decrease when there is an increase in economic freedom in a country, as just two of the areas analyzed – i.e. “government size” and “fiscal freedom” – appear to foster the emergence of new entrepreneurs. When countries are grouped by level of economic development, the results for countries belonging to the “Innovation‐Driven Economies” group show that the opportunity‐TEA rates increase as the economic freedom index grows.

Originality/value

The study indicates that entrepreneurship by opportunity increases in the group of Innovation‐Driven Economies with smaller “government size” and more “fiscal freedom”.

Details

Management Decision, vol. 50 no. 9
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 6 July 2010

Ricardo Hernández‐Mogollon, Gabriel Cepeda‐Carrión, Juan G. Cegarra‐Navarro and Antonio Leal‐Millán

There is no empirical evidence, particularly in relation to small and medium‐sized enterprises (SMEs), to support the concept of cultural barriers and how they relate to…

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Abstract

Purpose

There is no empirical evidence, particularly in relation to small and medium‐sized enterprises (SMEs), to support the concept of cultural barriers and how they relate to open‐mindedness (OM). Some of these cultural barriers can be linked to outdated knowledge, which can impede the adoption of new configurations. The purpose of this paper therefore is to test the role of cultural barriers in the relationship between OM and organizational innovation.

Design/methodology/approach

These relationships are examined through an empirical investigation of 133 SMEs.

Findings

The results show that the relationship between OM and organizational innovation is likely to suffer if a firm does not overcome previously its cultural barriers. An explanation for this could be thatoutdated knowledge can impede the adoption of new configurations. Therefore, it is important for organizations to provide an appropriate environment for overcoming cultural barriers. Otherwise new knowledge will not be acted on or incorporated into new products and services.

Originality/value

The authors point out the importance for organizations of taking this perspective into account when they are seeking to respond proactively to the challenges thrown up by the external environment.

Details

Journal of Organizational Change Management, vol. 23 no. 4
Type: Research Article
ISSN: 0953-4814

Keywords

Article
Publication date: 1 March 2013

Juan Carlos Díaz Casero, Manuel Almodóvar González, María de la Cruz Sánchez Escobedo, Alicia Coduras Martínez and Ricardo Hernández Mogollón

The aim of this study is to analyze the impact of institutions on entrepreneurship in groups of countries classified according to their economic development.

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Abstract

Purpose

The aim of this study is to analyze the impact of institutions on entrepreneurship in groups of countries classified according to their economic development.

Design/methodology/approach

Data used come from the Global Entrepreneurship Monitor, the Economic Freedom in the World Index; and from the Global Competitiveness Report.

Findings

The results provide useful information for the public and private sectors as evidence that some institutional variables that influence business creation depend on the development stage and report critical aspects to progress in each type of country in order to foster entrepreneurship. In developing nations the “size of the business sector” and “health and primary education” are critical variables, while for transition economies they stack the “integrity of the legal system” and “fulfilling contracts” and for developed economies the “size of the government” and “credit available to the private sector”.

Originality/value

This study constitutes an unusual approach because the literature on the impact of institutions on entrepreneurship is very scarce.

Details

Management Decision, vol. 51 no. 2
Type: Research Article
ISSN: 0025-1747

Keywords

Content available

Abstract

Details

Journal of Knowledge Management, vol. 24 no. 2
Type: Research Article
ISSN: 1367-3270

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