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The purpose of this study is to assess whether the implementation of the electronic Court Records Management System (CRMS) at the Gaborone Magisterial District, Botswana, brought improvements in the delivery of justice as expected in the management of case file records.

Principally, a quantitative approach utilizing a research survey design, supplemented by a qualitative approach was used in this study.

The CRMS implementation led to improvements in case file management at the Gaborone Magisterial District; case files were successfully captured into the system; retrieval of case files became easier; and incidents of lost and misplaced case files went down significantly. Challenges included shortcomings related to the security of digital case files, digital records preservation and disposition, records appraisal, training, inadequate bandwidth and shortage of computers, as well as inadequate archives and records management standards and guidelines.

The findings of the study are limited to the case study and cannot be generalized to other organizations.

The findings should aid future implementation of court records management systems in the judiciary specifically and the public sector in general in Africa. Lessons learnt can enable the avoidance of pitfalls experienced in the implementation of CRMS by other courts.

This paper provides empirical evidence from an original study.

This paper reports on a descriptive study undertaken to gain an overview of library and Information workplace needs (as of early 2002) for library professionals with knowledge and skills related to user education and information literacy instruction.

A description and discussion of a small‐scale research project that used content analysis techniques to study job advertisements posted to the international LIBJOBS listserv over a period of three months.

A little over half of the advertisements required at least some experience of and/or skills in user education or instruction of some kind.

The analyses reported in this paper were carried out early in 2002. However, more recent literature, and more recent research reported elsewhere, indicate that the findings remain valid.

The findings of the study, and recent literature, indicate that skills associated with user education and information literacy instruction are important in today’s libraries.

The paper focuses on demonstrable employer and workplace requirements for the LIS professional, rather than abstract formulations and discusses the resultant implications for librarians’ continuing professional development and workplace learning.

Despite its widely acknowledged importance, the information security policy has not, to date, been the subject of explicit, empirical scrutiny, in the academic literature. To help fill this gap an exploratory research project was initiated that sought to investigate the uptake, content, dissemination and impact of information security policies. To this end, a questionnaire was mailed to senior IS executives, in large UK‐based organizations, and 208 valid responses were received. The results of this research have indicated that, while policies are now fairly common, at least amongst the sample, there is still a high degree of variety in terms of their content and dissemination.

As library budgets continue to constrict, librarians will need to become more familiar with comparing database host platforms. This paper aims to compare Inspec on Elsevier’s Engineering Village (EV) and Clarivate’s Web of Science (WOS) from a novice user experience. The main objectives are to identify some R1 institutions that subscribe to Inspec and highlight some of the key differences between the two platforms.

Information on Inspec was gathered from various sources such as the home website, IET, and the host platform websites of Elsevier and Clarivate Analytics. Additional evidence was also collected from brochures and guides to help illustrate some of the main features and differences that novice users would be familiar with.

Most institutions subscribe to Inspec via the EV platform. Results from the study conclude that EV was the choice over WOS for hosting Inspec owing to a more user-friendly interface, potential lower cost and faster platform updates in response to meeting user needs.

As database platforms change over time, feature areas such as content, interface and features remain important for information professionals and librarians to stay current with those changes. Also, this work can help librarians with understanding the planning and developing of a process for comparing identical or similar databases on different platforms.

Much of the literature focuses on the unfamiliar details and not so much on the novice user. This paper provides a unique perspective in how a novice user would prefer the attributes of one host platform over the other. Additionally, the same review criteria can be applied in other subjects and disciplines.

Today, agile software development teams in general do not adopt security risk-assessment practices in an ongoing manner to prioritize security work. Protection Poker is a collaborative and lightweight software security risk-estimation technique that is particularly suited for agile teams. Motivated by a desire to understand why security risk assessments have not yet gained widespread adoption in agile development, this study aims to assess to what extent the Protection Poker game would be accepted by agile teams and how it can be successfully integrated into the agile practices.

Protection Poker was studied in capstone projects, in teams doing a graduate software security course and in sessions with industry representatives. Data were collected via questionnaires, observations and group interviews.

Results show that Protection Poker has the potential to be adopted by agile teams. Key benefits include good discussions on security and the development project, along with increased knowledge and awareness. Challenges include ensuring efficient use of time and gaining impact on the end product.

Using students allowed easy access to subjects and an ability to collect rich data over time, but at the cost of generalizability to professional settings. Results from interactions with professionals supplement the data from students, showing similarities and differences in their opinions on Protection Poker.

The paper proposes ways to tackle the main obstacles to the adoption of the Protection Poker technique, as identified in this study.

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some legal aspects concerning MNEs, cyberspace and e‐commerce as the means of expression of the digital economy. The whole effort of the author is focused on the examination of various aspects of MNEs and their impact upon globalisation and vice versa and how and if we are moving towards a global digital economy.

The purpose of this paper is to investigate the collaboration between researchers and practitioners on developing standards and guidelines for Facilities Management (FM).

This paper is based on a longitudinal case study on research on FM value adding and its impact on FM standardization and development of a FM Value Guide. The sources used are literature and documents on FM value adding and standardization, published and planned FM standards, the FM Value Guide, internal documents and participant observations and experiences. All authors of this paper have both research and practical background. Two of them have been – and one still is – actively involved in developing European and international FM standards, and all three have been involved in developing the FM Value Guide. The research methodology can be characterized as retrospective action research.

The literature review shows that even though there are many references to standards in research papers, particularly in relation to definitions of concepts, there are only few studies on how research influences standardization and how researchers collaborate with practitioners on developing standards and guidelines. This paper presents a case study showing how research can contribute to standardization and development of guidelines in collaboration with practitioners and makes suggestions on how such collaboration can be improved.

The results of this paper provide understanding and inspiration for how researchers and practitioners can collaborate in the development of standards and guidelines.

To the best of the authors’ knowledge, this paper is the first study on collaboration between researchers and practitioners on developing FM standards and guidelines.

The rise of CSR followed a demand for CSR standards and guidelines. In a sector already characterized by a large number of standards, the authors seek to ask what CSR schemes apply to agribusiness, and how they can be systematically compared and analysed.

Following a deductive‐inductive approach the authors develop a model to compare and analyse CSR schemes based on existing studies and on coding qualitative data on 216 CSR schemes.

The authors confirm that CSR standards and guidelines have entered agribusiness and identify a complex landscape of schemes that can be categorized on focus areas, scales, mechanisms, origins, types and commitment levels.

The findings contribute to conceptual and empirical research on existing models to compare and analyse CSR standards. Sampling technique and depth of analysis limit this research, but the authors offer insights into patterns of CSR standard development in agribusiness and point to important research avenues.

These findings can help agribusiness managers to select and analyse CSR standards and other forms of CSR guidance.

Standard and guidance setting activities can be expected to have real‐life effects on CSR outcomes. These effects need to be better understood by policy makers and stakeholders. The authors' meta‐analysis contributes to further research on who or what influences standard development.

Models to compare CSR schemes are rare and often focus on a small number of cases. The authors provide decision makers and researchers with insights into structural conditions through a meta‐analysis of a larger number of CSR schemes.

In 2016, the ISO/TS 16949 quality management standard for the automotive industry evolved to IATF 16949. The update brought new requirements that need to be analyzed before being implemented in organizations. Therefore, the purpose of this article is to propose guidelines to assist organizations in the automotive sector in the implementation of the elements added in the update to the IATF 16949 standard.

To fulfill this objective, the identification and analysis of the elements added in the evolution from ISO/TS 16949 to IATF 16949 was carried out, and four case studies were conducted in Brazilian automotive companies.

The main elements added to IATF 16949 with the update of the standard are the use of process failure mode effects analysis (PFMEA) for risk analysis; the development of a communication channel for employees to report cases of misconduct and non-conformities; procedures for controlling repaired/reworked products and temporary changes; and the inclusion of autonomous maintenance for the full implementation of total productive maintenance (TPM).

The main practical implication/contribution of the research is the proposed guidelines, which can support managers and automotive companies that want to implement, or will go through, the IATF certification process. The article's originality lies in the combination of a theoretical framework and case study analyses to develop the guidelines.

The purpose of this paper is to provide a commentary, from a parent carer perspective, on Murphy’s overview of the NICE guidelines and quality standards on learning disabilities and behaviour that challenges.

The paper discusses the NICE approach, the content of these specific guidelines and quality standards and considers their practical relevance, with a particular focus on families of children and young people with learning disabilities and behaviour that challenges.

Gaps in research affect recommendations in some key areas including around transition and early intervention. Risk factors are not linked to clear recommendations for early identification and prevention. For families, additional work is needed to highlight where these guidelines fit with related national law and policies. Families also need to see how the guidelines can positively influence commissioners to improve life outcomes and avoid crises and deterioration in behaviour. Although NICE guidelines are often condition specific, many of our children and young people have co-existing conditions and so do not fit neatly into just one set of guidelines. That is why data collection is very important to understanding needs and to effective commissioning. There is a need to urgently identify and address the research gaps so that essential interventions are included in future NICE guidelines and standards.

A family carer perspective suggests ways in which implementation of the NICE guidelines can be supported and argues for the importance of the further research that will strengthen future versions of the guidelines.