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The purpose of this paper is to investigate the relationship between corporate governance and records management in the context of higher education in Sub-Saharan Africa.

This is a qualitative research taking the form of a collective case study of six institutions.

That good records management can and does contribute to effective corporate governance and accountability. However, this relationship is not necessarily present in all circumstances.

That further corporatisation in higher education is likely to be supported by, and result in, better records management.

The paper proposes governance record keeping as an approach to managing records and documents in the world of governance, audit and risk.

Particular attention to the issue of information management will be required to meet the expected growth in IoT-devices and the data they generate. As government agencies start collecting and using such information, they must also deal with the issue of privacy, to comply with laws and regulations. The approach discussed here shows that record-keeping principles may form part of a solution to the issue of managing IoT-data for government agencies.

This study uses the generally accepted record-keeping principles as a basis for a high-level discussion on how IoT-data can be managed. This is followed by a presentation and discussion on how the Norwegian record-keeping standard, Noark, can be extended to highlight practical issues.

Record keeping has principles that are relevant to the management of IoT-data. Further an implementation of the chosen use-cases is possible based on an existing record keeping standard. Record keeping is one of many information science approaches that can manage IoT-data.

The main limitations are that the discussion cannot cover all types of IoT-devices, nor can all issues be captured with a limited choice of examples. The results should be seen within the context of the types of devices discussed and limited to the chosen use-cases. However, the level of abstraction used means the results may be applicable to similar scenarios.

The approach shows that record-keeping principles may be used as an approach to manage IoT-data. This discussion is useful when compared with other information science approaches, e.g. big-data or semantic Web approaches. The practicalities of a record-keeping approach are also discussed and relevant strengths and weaknesses are showed.

This paper aims to examine the role blockchain can play for record-keeping by exploring what information from a record-keeping system it is possible to publish to a blockchain. A credible approach is presented, followed by a discussion on both benefits and limitations.

The approach is a combination of theorised possibilities verified with practical software implementation. The basis for the work is relevant record-keeping and blockchain literature.

The results show that it is possible to separate the formal record keeping structure from content, and this opens for new possibilities when integrating record keeping and block chain technologies. However, the approach does come with some limitations.

The approach is beneficial where there is a record-keeping standard that has a clearly defined metadata model, and that also makes use of globally unique identifiers. Privacy legislation, for example, GDPR, may limit the scope of an implementation of the approach.

The originality lies in presenting an approach whereby a record-keeping standard is analysed, separating structural and content information to publish structural information to a blockchain.

Using as its basis the Australian Records Management Standard (AS 4390 – now superseded by the International Records Management Standard, ISO 15489), the National Archives of Australia (NAA) has developed an extensive range of detailed and practical standards, guidelines, policies and manuals to assist Australian public sector organisations to implement strategies to make and keep full and accurate records. The NAA committed to this course of action in response to evidence of widespread poor record keeping in the Australian Government, the result of changes to work practices in the public sector including the spread of electronic business systems and the devolution of managerial responsibility. This article describes the major components of the “e‐permanence”’ suite of best practice record keeping guidance and discusses implementation strategies pursued by the Archives in support of these products.

The purpose of this paper was to uncover the various difficulties that record-keeping professionals face when they maintain and use functional classification (FC) in Finnish public-sector organisations. An additional aim was to find out how they handle those difficulties in the course of their work.

In all, 22 record-keeping professionals, at three Finnish public-sector organisations, were interviewed. The data generated were then analysed with qualitative methods.

The study identified several difficulties that record-keeping professionals encounter in maintaining and using FC in various ways. In the main, however, the difficulties were not perceived as substantial. The participants had several methods of handling the difficulties in carrying out their work. The study also pointed to a clash between maintenance of FC systems and needs in other contexts of their use.

The difficulties faced and the means of handling them were evaluated only from interviews with record-keeping professionals at three Finnish public-sector organisations. Observation of real-world situations or performance of usability tests might have highlighted different difficulties or even revealed unidentified issues.

Concrete improvements could be performed in organisations for better use of FC. The difficulties identified could be addressed also in FC design and in user training. The results of the study are of relevance for future research into FC’s use.

The study highlights difficulties faced in maintaining and using FC systems. Identification of the various perceptions linked to maintenance and concrete use could be of importance in implementation of FC in organisations.

The purpose of this paper is to determine which financial record‐keeping system farmers use, as well as what system attributes farmers value and to what degree.

This research uses a choice experiment to examine farmer's demand for attributes of financial record‐keeping systems. A sample from the general Michigan farm population is compared to samples from university and agribusiness record system clients.

Results reveal that university and agribusiness clients are willing to pay considerably more for a farm‐specific record system to backstop their farm management decisions.

The results provide an understanding of farmer demands for farm financial record systems and can be used to position record‐keeping systems to meet those demands.

This paper describes and analyzes farm financial accounting system use and preferences by type.

Medical record represents the main information support used by healthcare providers. The purpose of this paper is to examine whether patient perception of hospital care quality related to compliance with medical-record keeping.

The authors merged the original data collected as part of a nationwide audit of medical records with overall and subscale perception scores (range 0-100, with higher scores denoting better rating) computed for 191 respondents to a cross-sectional survey of patients discharged from a university hospital.

The median overall patient perception score was 77 (25th-75th percentiles, 68-87) and differed according to the presence of discharge summary completed within eight days of discharge (81 v. 75, p=0.03 after adjusting for baseline patient and hospital stay characteristics). No independent associations were found between patient perception scores and the documentation of pain assessment and nutritional disorder screening. Yet, medical record-keeping quality was independently associated with higher patient perception scores for the nurses’ interpersonal and technical skills component.

First, this was a single-center study conducted in a large full-teaching hospital and the findings may not apply to other facilities. Second, the analysis might be underpowered to detect small but clinically significant differences in patient perception scores according to compliance with recording standards. Third, the authors could not investigate whether electronic medical record contributed to better compliance with recording standards and eventually higher patient perception scores.

Because of the potential consequences of poor recording for patient safety, further efforts are warranted to improve the accuracy and completeness of documentation in medical records.

A modest relationship exists between the quality of medical-record keeping and patient perception of hospital care.

The purpose of this paper is to investigate the recognition of record management profession in the Namibian Public Service. The objectives of the study are to determine appreciation of the importance of records record management; establish policies that support records management; find out the promotion of the records management function in the public service; establish training and job opportunities available for the record management professionals; and come up with recommendations on how the recognition of the record management profession could be enhanced in the public service of Namibia.

This case study used qualitative data collection methods, namely, focus group discussions and interviews. The two ministries and records keeping staff who took part in the focus group discussions were conveniently selected, whereas the two government offices where one key informant each was interviewed were purposively selected.

This study revealed that the records management profession was not well recognised in the public service of Namibia. The hiring of staff with low educational qualifications and the hiring of records keeping staff with some Diploma qualifications into the same positions as those without qualifications were all evidence of this. In addition to these was the failure to re-grade the records keeping staff through the establishment of a records management cadre.

The study recommends the creation of record management units in all offices, ministries and agencies headed by qualified record managers supported by qualified records management staff, finalisation and implementation of the records management policy, as well as the creation of a records management cadre.

The findings of the study on which this paper is based could inform policy for decision makers, and for the records management keeping staff, a strategy for advocating for recognition of their profession was planned.

The purpose of this paper is to re‐visit debates around accountability, openness and record keeping and to suggest that existing assumptions need to be challenged.

This is a scholarly essay based on published and unpublished works. The focus is on parliamentary democracies where the Queen or a titular president is head of state.

The primary role of records managers as active citizens should be to provide systems that will enable others to discharge their duties. The primary role of archivists in a plural democracy should be to secure the record for the future. The notion that archivists need to protect the record from political pressure should be re‐considered. A more pressing need is for political pressure to be applied at the highest level, to ensure that there is a record.

The research has been limited by the fact that the author has not had access to the Cabinet Office.

If the upper echelons of the British Government are to function effectively then the collapse of proper procedures and proper record keeping described by Tony Blair needs to be addressed as a matter of urgency.

This article is original in so far as it offers a new perspective on issues concerning accountability, openness and records and it challenges existing orthodoxies.

Up‐to‐date patient records are essential for safe and professional practice. They are an intrinsic component for providing adequate care and ensuring appropriate and systematic treatment plans. Furthermore, accurate and contemporaneous notes are essential for achieving professional standards from a medico‐legal perspective. The study's main aim was to investigate current record‐keeping practices by looking at whether out‐patient communication pathways to general practitioners, from letter dictation to insertion in the chart, were being satisfied.

From current out‐patient attendees over six months, 100 charts were chosen randomly, and reviewed. A pro‐forma was used to collect data and this information was also checked against electronic records.

Of the charts reviewed, 15 per cent had no letter. If one considers that one‐month is an acceptable time for letters to be inserted into the chart, then only 11 per cent satisfied this condition. Electronic data were also missing.

It is impossible to discern whether letters to GPs were dictated by the out‐patient doctor for each patient reviewed. Another limitation was that some multidisciplinary hospital teams have different out‐patient note‐keeping procedures, which makes some findings difficult to interpret.

The review drew attention to current record‐keeping discrepancies, highlighting the need for medical record‐keeping procedures and polices to be put in place. Also brought to light was the importance of providing a workforce sufficient to meet the out‐patient team's administrative needs. An extended audit of other medical record‐keeping aspects should be carried out to determine whether problems occur in other areas.

The study highlights the importance of establishing agreed policies and procedures for out‐patient record keeping and the need to have a checking mechanism to identify system weaknesses.