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The purpose of this paper was to uncover the various difficulties that record-keeping professionals face when they maintain and use functional classification (FC) in Finnish public-sector organisations. An additional aim was to find out how they handle those difficulties in the course of their work.

In all, 22 record-keeping professionals, at three Finnish public-sector organisations, were interviewed. The data generated were then analysed with qualitative methods.

The study identified several difficulties that record-keeping professionals encounter in maintaining and using FC in various ways. In the main, however, the difficulties were not perceived as substantial. The participants had several methods of handling the difficulties in carrying out their work. The study also pointed to a clash between maintenance of FC systems and needs in other contexts of their use.

The difficulties faced and the means of handling them were evaluated only from interviews with record-keeping professionals at three Finnish public-sector organisations. Observation of real-world situations or performance of usability tests might have highlighted different difficulties or even revealed unidentified issues.

Concrete improvements could be performed in organisations for better use of FC. The difficulties identified could be addressed also in FC design and in user training. The results of the study are of relevance for future research into FC’s use.

The study highlights difficulties faced in maintaining and using FC systems. Identification of the various perceptions linked to maintenance and concrete use could be of importance in implementation of FC in organisations.

The purpose of this paper is to provide a unique perspective into user difficulties working with the functional business classification scheme (BCS) to register, search and retrieve corporate information at the Western Australia Police (WA Police).

This paper is a single case study. Questionnaire and interview data were collected and analysed from a sample of ten EDRMS users on their perspectives of working with the BCS. An interpretive analysis methodology was used, and inductive reasoning was used for thematic analysis and sense making of the textual data from the transcripts.

Although the research participants were confident working with the BCS, they reported difficulties finding an appropriate folder that matched the information to be classified and deciding where to file the information. Participants reported that the design and structure of the BCS and training were identified as areas needing improvement.

Paradigm shifts in the record-keeping role from the professional to the user may have some bearing on the difficulties users face when dealing with their record-keeping responsibilities. The participants provided comments and suggestions for how to make the BCS more user-friendly, more meaningful and more aligned to the business processes of the users that are practicable and workable solutions for the records professionals to implement.

This paper provides a unique user perspective of a BCS, their difficulties working with it and how these difficulties can be resolved in a government organisation.

This paper provides a unique user perspective of a BCS, their difficulties working with it and how these difficulties can be resolved in a government organisation.

The purpose of this paper is to re‐visit debates around accountability, openness and record keeping and to suggest that existing assumptions need to be challenged.

This is a scholarly essay based on published and unpublished works. The focus is on parliamentary democracies where the Queen or a titular president is head of state.

The primary role of records managers as active citizens should be to provide systems that will enable others to discharge their duties. The primary role of archivists in a plural democracy should be to secure the record for the future. The notion that archivists need to protect the record from political pressure should be re‐considered. A more pressing need is for political pressure to be applied at the highest level, to ensure that there is a record.

The research has been limited by the fact that the author has not had access to the Cabinet Office.

If the upper echelons of the British Government are to function effectively then the collapse of proper procedures and proper record keeping described by Tony Blair needs to be addressed as a matter of urgency.

This article is original in so far as it offers a new perspective on issues concerning accountability, openness and records and it challenges existing orthodoxies.

Records and archives professionals around the globe have been grappling for some time with the challenge of preserving technology‐dependent records. A variety of approaches and solutions have been developed, many of which are working effectively now. The State Records Authority of New South Wales (State Records) has developed a range of strategies, rules and tools on this issue for its own jurisdiction – Government organisations in the State of New South Wales, Australia. The latest product developed by State Records is a set of online guidelines titled, “Future proof: ensuring the accessibility of equipment/technology dependent records”. In this article, the background to the development of the guidelines is discussed, and the strategies they contain are described. Some considerations for the management of technology‐dependent State archives are also outlined.

Without reliable electronic records, colleges and universities will be unable to manage and defend themselves ‐ they will lose their memories and be at significant risk. The authors explain the problems associated with the continuing reliability of electronic systems, and define the difference between an “information system” and a “record‐keeping system”. Collaborative partnerships among information technology staff, archivists, records managers, auditors, lawyers, and others at each campus, and also among professional organizations, are proposed to address these needs.

This article examines the substance and recommendations of the Laming Report into the death of Victoria Climbié. It discusses the implications from a risk‐management perspective, for clinical and non‐clinical professionals involved in child healthcare. It examines relevant recent literature, concerning general principles in adverse clinical outcomes, and discusses the specific advice of the Laming Report. It focuses on information handling, active and latent failures and record keeping. It aims to provide a framework in which to consider change in paediatric healthcare and system management, in order to decrease the risk of adverse outcomes of the type experienced in the case of Victoria Climbié.

The Foreign Corrupt Practices Act (FCPA) of 1977 and its amendment – the Trade and Competitive Act of 1988 – are unique not only in the history of the accounting and auditing profession, but also in international law. The Acts raised awareness of the need for efficient and adequate internal control systems to prevent illegal acts such as the bribery of foreign officials, political parties and governments to secure or maintain contracts overseas. Its uniqueness is also due to the fact that the USA is the first country to pioneer such a legislation that impacted foreign trade, international law and codes of ethics. The research traces the history of the FCPA before and after its enactment, the role played by the various branches of the United States Government – Congress, Department of Justice, Securities Exchange commission (SEC), Central Intelligence Agency (CIA) and the Internal Revenue Service (IRS); the contributions made by professional associations such as the American Institute of Certified Public Accountants (AICFA), the Institute of Internal Auditors (IIA), the American Bar Association (ABA); and, finally, the role played by various international organizations such as the United Nations (UN), the Organization for Economic Cooperation and Development (OECD), the World Trade Organization (WTO) and the International Federation of Accountants (IFAC). A cultural, ethical and legalistic background will give a better understanding of the FCPA as wll as the rationale for its controversy.

This paper sets out to investigate small business success factors in Chile.

The research on which this paper is based involves a survey correlational study involving a sample of 145 small business owners in Chile that replicates Lussier's success variables validated in the USA.

The results of this research study show that there were 26 significant correlations between the success variables. A major finding shows that business owners tend not to make much use of professional advisors, yet this factor was correlated with six other variables.

There were no other small business success factor studies of Chile found in the specialist literature, thus the results could not be compared with findings of similar studies.

The findings indicate that small business owners and managers may benefit from using more professional advisors. Public policy makers should consider providing more professional help to small business, such as offering services similar to that of the US Small Business Administration.

This is the first major small business success factor study conducted in Chile. Researchers have a foundation for further research and comparisons.

This paper aims to explore the ways in which the international standards in the field of anti-money laundering (AML) and counter-terrorist financing (CTF) have reshaped regulatory regimes in a globalised world.

This paper deconstructs the origins and development of international standards in the field of AML and CTF dealing with longstanding legal professional privilege. This paper adopts both qualitative and quantitative research methodologies. The qualitative aspect comprises a literature review of sources, including scholarly works, Financial Action Task Force (FATF) recommendations, reports and domestic laws. The quantitative aspect analyses a unique and comprehensive table reproduced below, that indicates Australia’s compliance with all the FATF recommendations over more than a decade with full alternation to FATF’s revisions of its recommendations.

This paper demonstrates that an understanding of the influence of the FATF norms can shed light on the departure from regular lawmaking processes and emerging forms of international governance. The conclusion suggests that tranche II is coming and Australia will amend it in domestic regime to comply with the international standard, applying the AML/CTF regime to the legal profession and thus interfering with legal professional privilege. The question is not if but when.

This paper fills the gaps in the existing literature by contemplating the future of legal professional privilege globally and in Australia, which provides a case study of a regime that does not yet comply fully with AML and CTF international standard. This approach differs significantly from that of other literature in the field, which deals comprehensively with the theoretical foundations of legal professional privilege, as well as its practicalities and limitations, without considering the influence of the international non-binding norms.