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In this paper we report on the outcomes of a scenario planning project in Melbourne's (Australia) inner northern suburbs, which was undertaken in the context of an extended lockdown during Melbourne's second wave of COVID-19 infections. In this project, the researchers sought to identify the ways in which young people and youth service providers understood the challenges that the pandemic was creating for young people and the provision of youth services, and through the 5 years up to 2025.

The project was shaped by a scenario planning methodology that produced three research informed scenarios of possible futures for young people in Melbourne's inner north in 2025. The project conducted a series of structured video interviews with young people, and semi-structured interviews with stakeholders that asked participants to reflect on the context of the pandemic, and what the future might hold in relation to young people's pathways and health and well-being, and the futures of their communities and the planet.

The scenario planning methodology revealed many concerns, uncertainties and anxieties that were shared, but which also varied between young people and stakeholders – both about the immediacy of the pandemic, and its aftermaths and intersection with future crises.

The scenario planning approach offers sociologies of education and youth a means to do the future-oriented, “hopeful” work that multiple crises for young people demand. Scenario planning is an “affirmative” exercise in hope by which sociologies can “stay with the trouble” that we find ourselves in, and that the pandemic has amplified.

Shortly before the Second World War, a woman who had never accepted her orphan status, Gabrielle Bonheur Chanel, nicknamed ‘Little Coco’ by her father and known as ‘Coco’ to her relatives, became the first women in history to build a world-class industrial empire. By 1935, Coco, a fashion designer and industry captain, was employing more than 4,000 workers and had sold more than 28,000 dresses, tailored jackets and women's suits. Born into a poor family and raised in an orphanage, she enjoyed an intense social life in Paris in the 1920s, rubbing shoulders with artists, creators and the rising stars of her time.

Thanks to her entrepreneurial skills, she was able to innovate in her methods and in her trendsetting approach to fashion design and promotion. Coco Chanel was committed and creative, had the soul of an entrepreneur and went on to become a world leader in a brand new sector combining fashion, accessories and perfumes that she would help shape. By the end of her life, she had redefined French elegance and revolutionized the way people dressed.

Over the last decades, the development of entrepreneurial activity has allowed greater growth and economic development in Spain. However, within the analysis of Spanish entrepreneurial dynamics, insufficient attention has been paid to a key group: senior entrepreneurs. The fact that the first two decades of the 21st century have been accompanied by the two worst economic crises in remembrance since the Great Depression of the 1930s has had a great impact on the professional careers of the group of senior workers, whose careers have been cut short due to the closure of companies. In this way, the present work delves into the reality of senior entrepreneurs in Spain, analyzing the main characteristics of this group, which is becoming increasingly important in society.

Using microdata from the Spanish National Statistics Institute's Labour Force Survey, the study focuses on reference persons who, being 50 years of age or over and actively working, work as an entrepreneur and have started their activity in the last 12 months. The study covers, in turn, the analysis period of the fourth quarters from 2005 to 2020. In relation to the methodology, the work focuses on the use of binary logistic regression techniques, given that the phenomenon to be studied is binary in nature: entrepreneurship or not.

The main conclusions drawn are the importance of sociodemographic factors such as educational level, age, the profession of the couple as well as the fact of having or not having children. The sector of activity and region are also significant. It is also concluded that senior entrepreneurship in Spain is of a necessary nature, considering the evolution of unemployment and decisions based on pension reform.

The main limitations of the study refer to the lack of socioeconomic information. Thus, it would be interesting to know the link among the sociodemographic characteristics and the economic situation of the professionals, as well as the fact of whether they have started from a previous situation of unemployment or employment.

The obtained conclusions allow progress to be made in the generation of economic policies aimed at the professional reorientation of a group of workers who, due to labor market circumstances, are obliged to end long professional careers and to seek alternatives. In fact, entrepreneurship is a viable professional alternative for these professionals.

Despite the importance of senior professionals in the Spanish economy, more research is needed on their characteristics and needs. Despite important studies such as Socci et al. (2020) or Perez-Encinas et al. (2021), there are not many studies for the Spanish reality. This paper seeks to deepen the understanding of the sociodemographic characteristics of Spanish senior entrepreneurs, based on current public information and considering different stages of the economic cycle.

A small group of pioneering founders led the creation and early evolution of the service research field. Decades later, this article shares timeless service wisdom from ten of those pioneering founders.

Bowen and Fisk specified three criteria by which to identify a pioneering founder. In total, 11 founders met the criteria (Bateson, Berry, Bitner, Brown, Chase, Edvardsson, Grönroos, Gummesson, Parasuraman, Schneider and Zeithaml) and were invited to join Bowen and Fisk – founders that also met the criteria as coauthors. Ten founders then answered a set of questions regarding their careers as service scholars and the state of the field.

Insightful reflections were provided by each of the ten pioneering founders. In addition, based on their synthesis of the reflections, Bowen and Fisk developed nine wisdom themes for service researchers to consider and to possibly act upon.

The service research field is in its fifth decade. This article offers a unique way to learn directly from the pioneering founders about the still-relevant history of the field, the founders' lives and contributions as service scholars and the founders' hopes and concerns for the service research field.

The paper aims to understand the young residents’ household waste intentions through place attachment (PA) approach where place dependency (PD) and place identity (PLI) influence recycling intentions (RIs). Furthermore, the effect of norms (both subjective and moral) on residents’ association with PLI was also analyzed.

The conceptual model, including the hypothesized relationship between variables, was established through relevant literature. The study extends the theory of planned behavior (TPB) through a place-based approach in young residents’ household waste RIs. The proposed conceptual model also replaced the position of norms (subjective and moral) as antecedents to PLI in the proposed extended and modified TPB model. Partial least square structural equation modeling (PLS-SEM) has been used for the statistical analysis of the data. The questionnaires were distributed digitally. The convenience sampling approach was adopted for collecting data.

The results tenably billed the inclusion of placed-based approach in the TPB and norms (subjective and moral) in predicting PLI of young residents. All the alternative hypotheses in the proposed model were accepted. The predictive power of RIs was 41.4%.

The research only considered the educated and financially opulent residents, among whom the waste disposal system was well established and may have led to favorable results. The study only limits to measuring intentions, and its organic nature opens vistas for future research studies where more variables could be agglutinated to achieve pronounced prediction power and also further measure actual recycling behavior and practice.

The study adds to pragmatic implications for local governments and municipalities where the waste collection apparatuses could capitalize on the findings to achieve efficiency in household waste collection and recycling.

With young generation of residents at the helm for forging a cleaner environment, the study motivates environmental enthusiasts and social scientists to better understand household waste RIs. The study will help young generation to become more sensitized towards the environment by making green changes in daily disposal habits.

The study explored two prospects. First, PA (place dependence and place identity) was added as an external variable and precedent to RIs, and second, the norms (both subjective and moral) were taken as antecedents to place identity.

This policy brief provides policy recommendations on the internal design of new secure children's homes (SCHs).

These policy recommendations are developed from findings from focus group discussions with academics, practitioners, frontline workers, and leaders in child protection services.

This study seeks to examine motivations, challenges and strategies implemented to sustain environmentally friendly practices in Macau hotels and the effects of the COVID-19 pandemic on such practices.

Executives in sustainability departments of hotels in Macau were purposefully targeted for the in-depth interviews. Ten executives were interviewed either face-to-face or via video call.

The findings revealed that hotels in Macau implement sustainable practices. The main motivation for their implementation was the need to protect the environment, compliance and business-driven reasons. The major challenge involved the implementation costs. The pandemic had a limited impact on the implementation of these practices.

The study recommends that the Macau government should establish clear environmental policies and regulations for hotels with guidelines and support systems. Hotels can also benchmark their performance and collaborate on sustainable practices, develop innovative financing mechanisms and cost-efficient waste recycling practices, organize customer education and engagement programs to promote environmentally friendly practices and incorporate crisis management and resilience strategies into environmental strategies.

The current study denotes that the “sustainable development” concept is crucial in Macau because the largely gaming-driven hospitality industry has been developed over the last decade, significantly impacting environmental degradation. This study examined how hotels respond to these environmental challenges and how their responses can be sustained in the long term. The authors suggest the environmental practice indicators that can be helpful for the hospitality industries in Macau. Social and economic implications are discussed based on the findings.

This study profiles and segments potential tourists on the basis of their various attitudes toward artificial intelligence (AI) services. Furthermore, this study distinguishes descriptors among the different clusters, such as preference for using diverse AI services, overall image of AI services, willingness to use AI services (WUAI), willingness to pay more for AI services (WPAI) in tourism and hospitality, and characteristics of respondents.

An online survey was conducted in South Korea. Data on 758 potential tourists were used for K-means cluster analysis.

This study identified three distinct tourist segments with differentiated attitudes toward AI services: the group aspiring to use or fantasizing about AI services (Cluster 1), the group being knowledgeable and supportive of AI services (Cluster 2), and the group having low interest about AI services (Cluster 3).

Members of Cluster 2 were the most marketable as this segment exhibited the greatest knowledge of and support for AI services, while Cluster 1 would be an ideal segment to launch and test novel AI services.

This study extends the authors’ knowledge of AI scholarship by unpacking the existing market segments, which could be tapped to sustain AI penetration in the tourism industry. Hence, this study contributes to existing debates on AI scholarship, which is predominated by conceptual reflections and issues of AI services in the tourism and hospitality field.

The purpose of this paper is to explore teacher candidates’ response to young adult literature (prose and comics) featuring fat identified protagonists. The paper considers the textual and embodied resources readers use and reject when imagining and interpreting a character’s body. This paper explores how readers’ meaning making was influenced when reading prose versus comics. This paper adds to a corpus of scholarship about the relationships between young adult literature, comics, bodies and reader response theory.

At the time of the study, participants were enrolled in a teacher education program at a Midwestern University, meeting monthly for a voluntary book club dedicated to reading and discussing young adult literature. To examine readers’ responses to comics and prose featuring fat-identified protagonists, the author used descriptive qualitative methodologies to conduct a thematic analysis of meeting transcripts, written participant reflections and researcher memos. Analysis was grounded in theories of reader response, critical fat studies and multimodality.

Analyses indicated many readers reject textual clues indicating a character’s body size and weight were different from their own. Readers read their bodies into the stories, regarding them as self-help narratives instead of radical counternarratives. Some readers were not able to read against their assumptions of thinness (and whiteness) until prompted by the researcher and other participants.

Although many reader response scholars have demonstrated readers’ tendencies toward personal identification in the face of racial and class differences, there is less research regarding classroom practices around the entanglement of physical bodies, body image and texts. Analyzing reader’s responses to the constructions of fat bodies in prose versus comics may help English Language Arts (ELA) educators and students identify and deconstruct ideologies of thin-thinking and fatphobia. This study, which demonstrates thin readers’ tendencies to overidentify with protagonists, suggests ELA classrooms might encourage readers to engage in critical literacies that support them in reading both with and against their identities.