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This paper aims to provide a systematic review of the literature addressing blockchain technology (BT) in general management and economics (GME).

A systematic literature review methodology is used to collect and analyze the literature.

Three clusters of research are identified, namely, law, economy and innovation. The use of BT in law areas fosters the registration of intellectual property (IP) rights, although conflict between some of BT applications and regulatory frameworks is present. Research on cryptocurrencies is of high interest to the economy today. In the innovation cluster, BT improves security, traceability and transparency in operations over supply chains. However, BT has many technical imperfections that hinder its wide adoption. Furthermore, the need for the full commitment of all business actors complicates its implementation. Research on BT is still at a nascent stage. Conceptual papers dominate the literature (18 theories are discussed). Eight main future research directions are described. For example, the relationship between the use of BT in supply chains and competitive advantage is not established; and quality standards for BT platforms are not developed.

The review is restricted to academic journals in the fields of GME, which limits the extent of the conclusions.

The paper synthesizes 47 studies published in academic journals, avoiding misleading claims and inaccurate information insofar as possible; and provides a spectrum of descriptive statistics and qualitative meta-synthesis analysis of the current literature.

Despite the increasing use of home delivery (HD) in e-commerce, no studies have explicitly examined consumer perceptions of the convenience of the last-mile delivery of goods by cargo bike (CB). Therefore, this study aims to identify the dimensions of HD convenience and to develop a reliable and valid measurement tool, namely the Home-Delivery Convenience via Cargo Bike (HDCCB) scale.

The methodology of this scale development study is premised on a review of the existing literature, which identifies differences in consumer perceptions of the convenience of services. The authors conducted semi-structured interviews with 10 online consumers and validated the content with 3 experts on marketing in the retail and services sectors in order to develop the items for the scale. Thereafter, the authors identified the main dimensions through an exploratory factor analysis that the authors applied to an online survey with 116 respondents. Finally, the scale was validated through a confirmatory factor analysis of an online survey with 300 respondents.

Following the original work of Brown (1990), the authors define consumer perceptions of HD convenience as a multidimensional construct and measure each facet of its four dimensions, which are time, use, execution and acquisition. E-retailers and last-mile logistics providers could use the authors' proposed measurement tool to assess consumer perceptions of the convenience of HD. That assessment could generate a competitive advantage.

This study is original as the study deepens the existing understanding of consumer perceptions of the convenience of HD by CB in last-mile logistics. This study also develops a multidimensional measure that is based on an empirical study.