Search results

What is the nature of reference work in the digital library? What is the role of the reference librarian where many users serve themselves by means of BIDS and other free‐at‐point‐of‐use services which emulate the Bath original (e.g. MIDAS in Manchester and EDINA in Edinburgh)? How is the concept of the ‘reference desk’ to be defined where points of presence for both users and librarians are distributed? Can assumptions based on specialist roles and fixed locations migrate to the world of virtual reference work? An Edinburgh‐based research project is exploring these issues in the context of the enhanced regional communications now available through EaStMAN (Edinburgh and Stirling Metropolitan Area Network). A major goal is for local HE institutions to explore the possibilities afforded for collaborative reference work. The project team have completed preliminary work with the BIOSIS Abstracts service hosted by the EDINA consortium. In this paper, we present the results of an investigation of the experiences of users and the work patterns of librarians and relate these to the design rationale of a prototype Web‐based network reference consultation support system. Our focus here is on typologies of user problems and expert response across various media and genres of interaction. A pilot service is scheduled to start in the autumn of 1997 and we plan to report on its use at a later date.

The growing turbulence of the external environment has progressively led to the necessity by organizations of exploiting new opportunities provided by data-driven approaches for supporting the even more complex decision-making processes. The new digital environment has led to the development and adoption of innovative approaches; also in the urban context which has always been characterized by different, interconnected, and dynamic dimensions. Urban governance models have been enhanced by smart technologies, which act as enablers of advanced services and foster connections between citizens, public and private organizations, and decision-makers. In this context, the objective of this chapter is to examine the role of data-driven approaches in the urban context during the chaotic and high variable circumstances related to the diffusion of the Coronavirus disease 2019 (Covid-19). Thanks to the adoption of the co-evolutionary perspective, a cycle in urban governance decision-making approach based on digital technologies is depicted and its contribution for managing the ongoing Covid-19 is traced. The results of the analysis highlight how the data-driven approach supports urban decision-making process and shed light on the co-evolutionary perspective as heuristic device to map the interactions settled in the networks between local governments, data-driven technologies, and citizens. In this sense, this chapter offers interesting insights, potentially capable of generating useful implications for both researchers and professionals in the public sector.

In 2020, household incomes were severely hit by the lockdowns imposed across the world in response to the COVID-19 pandemic. Using data from the last available wave of the euro-area harmonized Household Finance and Consumption Survey for 2016, this chapter documents European households’ financial resilience to this shock, based on pre-shock balance sheets, potential exposure to COVID-19, and in the absence of government interventions. The results highlight that there are large and similar shares of the population across European countries that are likely to suffer from the economic fallout of containment measures – albeit through different channels.

South Africa has long been an intriguing subject of study, particularly for scholars from the United States. The intensification and dismantling of the apartheid state offers a wealth of material to political scientists and social movement theorists. As the African country with the highest White population, race relations are always in the foreground, as they are in most studies of U.S. urban (and suburban) policy, while they are only just beginning to be taken as a serious ‘issue’ in European social science. U.S. scholars may occasionally look at South Africa as if it were a distorted mirror.¹ Depending on one's perspective, as well as the focus of the study, South Africa can be taken as a hopeful symbol of reconciliation or as a warning of the great difficulty in overcoming decades of oppression and systemic inequality. This chapter focuses on the generally overlooked aspect of suburbanization in South Africa, which, surprisingly enough, in certain respects looks very much like U.S. suburbanization.

Similar to other developing nations, Egypt is experiencing a “youth bulge,” or increase in the proportion of young persons in the population. Individuals aged 29 years or younger compose approximately 62 percent of the Egyptian population; persons aged 10–29 years, nearly 40 percent (Population Council, 2011). Based on these statistics, the development and well-being of this segment of the population have become central topics during discussions of the future prosperity of Egypt (Population Council, 2010b). This chapter provides an overview of the ecology and political economy of Egyptian youth’s development during the transition from the twentieth to the twenty-first century. The chapter also examines issues related to education, poverty, health, opportunity structures, and challenges associated with social mobility.

In 1967, Robert N. Bellah famously argued that there existed an “American Civil Religion,” which was distinct from churchly religion and captured the “transcendental” dimension of the American project. In this chapter, I revisit the civil religion concept and reconstruct it along more Weberian lines. Specifically, I argue that the civil religion tradition is one of three competing traditions for thinking about the proper relationship between religion and politics in America; the other two are religious nationalism and liberal secularism. Whereas liberal secularism envisions a complete separation of the religious and political value spheres, and religious nationalism longs for their (re)unification, civil religion aims for a mediating position of partial separation and productive tension. Following Bellah, I argue that the two central strands of the civil religion tradition have been covenant theology and civic republicanism. The body of the chapter sketches out the development of the tradition across a series of national foundings and refoundings, focusing on the writings of leading civil theologians from John Winthrop and John Adams through Abraham Lincoln and John Dewey to Martin King and Barack Obama. The conclusion advances a normative argument for American civil religion – and against liberal secularism and religious nationalism. I contend that liberalism is highly inclusive but insufficiently solidaristic; that religious nationalism is highly solidaristic but insufficiently inclusive; and that only civil religion strikes a proper balance between individual autonomy and the common good.

Research involving interorganizational relationships (IORs) has grown at an impressive rate. Several datasets have been used to understand the nature and performance implications of these relationships. Given the importance of such relationships, we describe a relatively new dataset, Bloomberg SPLC, which contains data regarding the percentage of costs and revenues attributed to suppliers and customers, as well as allows researchers to construct a comprehensive dataset of IORs of buyer–supplier networks. Because of this, Bloomberg SPLC data can be used to uncover new and exciting theoretical and empirical implications. This chapter provides background information about this dataset, guidance on how it can be leveraged, and new theoretical terrain that can be charted to better understand IORs.

This study aims to test the validity of a knowledge work typology proposed by Davenport. Although this typology has been referenced extensively in the literature, it does not appear to have been empirically validated.

The typology was tested through a questionnaire survey among knowledge workers (n=459) in a multinational company. A Principal Component Analysis (PCA) was applied to determine the knowledge work groupings arising from the survey.

The vast majority of the respondents could not be grouped into any one of Davenport's four knowledge work types. Furthermore, PCA revealed four groupings: low‐agency collaboration; low‐ agency routine work; rule‐based work; and high‐agency expert work. The results confirm only one of Davenport's typology models, the Expert model. Davenport's Collaboration model was found to have elements of the Transaction model. The Transaction and the Integration typology models were not confirmed. Instead, two further models incorporating elements of both Transaction and Integration models emerged. Finally, in contrast to Davenport's typology, the clusters that emerged from this study do not fit a matrix structure.

A follow‐up qualitative study would be required to better understand the four models that emerged from the data and to elucidate organisational factors that underpin the models.

This is the first empirical study testing the validity of Davenport's typology.