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Article
Publication date: 5 January 2023

Qingqing Zhou

With the rapid development of social media, the occurrence and evolution of emergency events are often accompanied by massive users' expressions. The fine-grained analysis on…

Abstract

Purpose

With the rapid development of social media, the occurrence and evolution of emergency events are often accompanied by massive users' expressions. The fine-grained analysis on users' expressions can provide accurate and reliable information for event processing. Hence, 2,003,814 expressions on a major malignant emergency event were mined from multiple dimensions in this paper.

Design/methodology/approach

This paper conducted finer-grained analysis on users' online expressions in an emergency event. Specifically, the authors firstly selected a major emergency event as the research object and collected the event-related user expressions that lasted nearly two years to describe the dynamic evolution trend of the event. Then, users' expression preferences were identified by detecting anomic expressions, classifying sentiment tendencies and extracting topics in expressions. Finally, the authors measured the explicit and implicit impacts of different expression preferences and obtained relations between the differential expression preferences.

Findings

Experimental results showed that users have both short- and long-term attention to emergency events. Their enthusiasm for discussing the event will be quickly dispelled and easily aroused. Meanwhile, most users prefer to make rational and normative expressions of events, and the expression topics are diversified. In addition, compared with anomic negative expressions, anomic expressions in positive sentiments are more common. In conclusion, the integration of multi-dimensional analysis results of users' expression preferences (including discussion heat, preference impacts and preference relations) is an effective means to support emergency event processing.

Originality/value

To the best of the authors' knowledge, it is the first research to conduct in-depth and fine-grained analysis of user expression in emergencies, so as to get in-detail and multi-dimensional characteristics of users' online expressions for supporting event processing.

Details

Aslib Journal of Information Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2050-3806

Keywords

Article
Publication date: 7 August 2017

Qingqing Zhou and Chengzhi Zhang

The development of social media has led to large numbers of internet users now producing massive amounts of user-generated content (UGC). UGC, which shows users’ opinions about…

Abstract

Purpose

The development of social media has led to large numbers of internet users now producing massive amounts of user-generated content (UGC). UGC, which shows users’ opinions about events directly, is valuable for monitoring public opinion. Current researches have focused on analysing topic evolutions in UGC. However, few researches pay attention to emotion evolutions of sub-topics about popular events. Important details about users’ opinions might be missed, as users’ emotions are ignored. This paper aims to extract sub-topics about a popular event from UGC and investigate the emotion evolutions of each sub-topic.

Design/methodology/approach

This paper first collects UGC about a popular event as experimental data and conducts subjectivity classification on the data to get subjective corpus. Second, the subjective corpus is classified into different emotion categories using supervised emotion classification. Meanwhile, a topic model is used to extract sub-topics about the event from the subjective corpora. Finally, the authors use the results of emotion classification and sub-topic extraction to analyze emotion evolutions over time.

Findings

Experimental results show that specific primary emotions exist in each sub-topic and undergo evolutions differently. Moreover, the authors find that performance of emotion classifier is optimal with term frequency and relevance frequency as the feature-weighting method.

Originality/value

To the best of the authors’ knowledge, this is the first research to mine emotion evolutions of sub-topics about an event with UGC. It mines users’ opinions about sub-topics of event, which may offer more details that are useful for analysing users’ emotions in preparation for decision-making.

Details

The Electronic Library, vol. 35 no. 4
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 8 June 2022

Qingqing Zhou

Citations have been used as a common basis to measure the academic accomplishments of scientific books. However, traditional citation analysis ignored content mining and without…

Abstract

Purpose

Citations have been used as a common basis to measure the academic accomplishments of scientific books. However, traditional citation analysis ignored content mining and without consideration of citation equivalence, which may lead to the decline of evaluation reliability. Hence, this paper aims to integrate multi-level citation information to conduct multi-dimensional analysis.

Design/methodology/approach

In this paper, books’ academic impacts were measured by integrating multi-level citation resources, including books’ citation frequencies and citation-related contents. Specifically, firstly, books’ citation frequencies were counted as the frequency-level metric. Secondly, content-level metrics were detected from multi-dimensional citation contents based on finer-grained mining, including topic extraction on the metadata and citation classification on the citation contexts. Finally, differential metric weighting methods were compared with integrate the multi-level metrics and computing books’ academic impacts.

Findings

The experimental results indicate that the integration of multiple citation resources is necessary, as it can significantly improve the comprehensiveness of the evaluation results. Meanwhile, compared with the type differences of books, disciplinary differences need more attention when evaluating the academic impacts of books.

Originality/value

Academic impact assessment of books via integrating multi-level citation information can provide more detailed evaluation information and cover shortcomings of methods based on single citation data. Moreover, the method proposed in this paper is publication independent, which can be used to measure other publications besides books.

Details

The Electronic Library , vol. 40 no. 4
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 10 January 2020

Qingqing Zhou and Chengzhi Zhang

As for academic papers, the customary methods for assessing the impact of books are based on citations, which is straightforward but limited to the coverage of databases…

Abstract

Purpose

As for academic papers, the customary methods for assessing the impact of books are based on citations, which is straightforward but limited to the coverage of databases. Alternative metrics can be used to avoid such limitations, such as blog citations and library holdings. However, content-level information is generally ignored, thus overlooking users’ intentions. Meanwhile, abundant academic reviews express scholars’ opinions on books, which can be used to assess books’ impact via fine-grained review mining. Hence, this study aims to assess books’ use impacts by conducting content mining of academic reviews automatically and thereby confirmed the usefulness of academic reviews to libraries and readers.

Design/methodology/approach

Firstly, 61,933 academic reviews in Choice: Current Reviews for Academic Libraries were collected with three metadata metrics. Then, review contents were mined to obtain content metrics. Finally, to identify the reliability of academic reviews, Choice review metrics and other assessment metrics for use impact were compared and analysed.

Findings

The analysis results reveal that fine-grained mining of academic reviews can help users quickly understand multi-dimensional features of books, judge or predict the impacts of mass books, so as to provide references for different types of users (e.g. libraries and public readers) in book selection.

Originality/value

Book impact assessment via content mining can provide more detail information for massive users and cover shortcomings of traditional methods. It provides a new perspective and method for researches on use impact assessment. Moreover, this study’s proposed method might also be a means by which to measure other publications besides books.

Details

The Electronic Library , vol. 38 no. 1
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 11 June 2018

Chengzhi Zhang and Qingqing Zhou

With the development of the internet, huge numbers of reviews are generated, disseminated, and shared on e-commerce and social media websites by internet users. These reviews…

Abstract

Purpose

With the development of the internet, huge numbers of reviews are generated, disseminated, and shared on e-commerce and social media websites by internet users. These reviews usually indicate users’ opinions about products or services directly, and are thus valuable for efficient marketing. The purpose of this paper is to mine online users’ attitudes from a huge pool of reviews via automatic question answering.

Design/methodology/approach

The authors make use of online reviews to complete an online investigation via automatic question answering (AQA). In the process of AQA, question generation and extraction of corresponding answers are conducted via sentiment computing. In order to verify the performance of AQA for online investigation, online reviews from a well-known travel website, namely Tuniu.com, are used as the experimental data set. Finally, the experimental results from AQA vs a traditional questionnaire are compared.

Findings

The experimental results show that results between the AQA-based automatic questionnaire and the traditional questionnaire are consistent. Hence, the AQA method is reliable in identifying users’ attitudes. Although this paper takes Chinese tourism reviews as the experimental data, the method is domain and language independent.

Originality/value

To the best of the authors’ knowledge, this is the first study to use the AQA method to mine users’ attitudes towards tourism services. Using online reviews may overcome problems with using traditional questionnaires, such as high costs and long cycle for questionnaire design and answering.

Details

Online Information Review, vol. 42 no. 3
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 7 July 2020

Qingqing Zhou and Ming Jing

The suddenness, urgency and social publicity of emergency events lead to great impacts on public life. The deep analysis of emergency events can provide detailed and comprehensive…

Abstract

Purpose

The suddenness, urgency and social publicity of emergency events lead to great impacts on public life. The deep analysis of emergency events can provide detailed and comprehensive information for the public to get trends of events timely. With the development of social media, users prefer to express opinions on emergency events online. Thus, massive public opinion information of emergencies has been generated. Hence, this paper aims to conduct multidimensional mining on emergency events based on user-generated contents, so as to obtain finer-grained results.

Design/methodology/approach

This paper conducted public opinion analysis via fine-grained mining. Specifically, public opinion about an emergency event was collected as experimental data. Secondly, opinion mining was conducted to get users’ opinion polarities. Meanwhile, users’ information was analysed to identify impacts of users’ characteristics on public opinion.

Findings

The experimental results indicate that public opinion is mainly negative in emergencies. Meanwhile, users in developed regions are more active in expressing opinions. In addition, male users, especially male users with high influence, are more rational in public opinion expression.

Originality/value

To the best of the authors’ knowledge, this is the first research to identify public opinion in emergency events from multiple dimensions, which can get in-detail differences of users’ online expression.

Details

The Electronic Library , vol. 38 no. 3
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 22 November 2019

Chengzhi Zhang, Zijing Yue, Qingqing Zhou, Shutian Ma and Zi-Ke Zhang

Food plays an important role in every culture around the world. Recently, cuisine preference analysis has become a popular research topic. However, most of these studies are…

Abstract

Purpose

Food plays an important role in every culture around the world. Recently, cuisine preference analysis has become a popular research topic. However, most of these studies are conducted through questionnaires and interviews, which are highly limited by the time, cost and scope of data collection, especially when facing large-scale survey studies. Some researchers have, therefore, attempted to mine cuisine preferences based on online recipes, while this approach cannot reveal food preference from people’s perspective. Today, people are sharing what they eat on social media platforms by posting reviews about the meal, reciting the names of appetizers or entrees, and photographing as well. Such large amount of user-generated contents (UGC) has potential to indicate people’s preferences over different cuisines. Accordingly, the purpose of this paper is to explore Chinese cuisine preferences among online users of social media.

Design/methodology/approach

Based on both UGC and online recipes, the authors first investigated the cuisine preference distribution in different regions. Then, dish preference similarity between regions was calculated and few geographic factors were identified, which might lead to such regional similarity appeared in our study. By applying hierarchical clustering, the authors clustered regions based on dish preference and ingredient usage separately.

Findings

Experimental results show that, among 20 types of traditional Chinese cuisines, Sichuan cuisine is most favored across all regions in China. Geographical proximity is the more closely related to differences of regional dish preference than climate proximity.

Originality/value

Different from traditional definitions of regions to which cuisine belong, the authors found new association between region and cuisine based on dish preference from social media and ingredient usage of dishes. Using social media may overcome problems with using traditional questionnaires, such as high costs and long cycle for questionnaire design and answering.

Details

Online Information Review, vol. 43 no. 7
Type: Research Article
ISSN: 1468-4527

Keywords

Open Access
Article
Publication date: 19 April 2022

Liwei Ju, Zhe Yin, Qingqing Zhou, Li Liu, Yushu Pan and Zhongfu Tan

This study aims to form a new concept of power-to-gas-based virtual power plant (GVPP) and propose a low-carbon economic scheduling optimization model for GVPP considering carbon…

Abstract

Purpose

This study aims to form a new concept of power-to-gas-based virtual power plant (GVPP) and propose a low-carbon economic scheduling optimization model for GVPP considering carbon emission trading.

Design/methodology/approach

In view of the strong uncertainty of wind power and photovoltaic power generation in GVPP, the information gap decision theory (IGDT) is used to measure the uncertainty tolerance threshold under different expected target deviations of the decision-makers. To verify the feasibility and effectiveness of the proposed model, nine-node energy hub was selected as the simulation system.

Findings

GVPP can coordinate and optimize the output of electricity-to-gas and gas turbines according to the difference in gas and electricity prices in the electricity market and the natural gas market at different times. The IGDT method can be used to describe the impact of wind and solar uncertainty in GVPP. Carbon emission rights trading can increase the operating space of power to gas (P2G) and reduce the operating cost of GVPP.

Research limitations/implications

This study considers the electrical conversion and spatio-temporal calming characteristics of P2G, integrates it with VPP into GVPP and uses the IGDT method to describe the impact of wind and solar uncertainty and then proposes a GVPP near-zero carbon random scheduling optimization model based on IGDT.

Originality/value

This study designed a novel structure of the GVPP integrating P2G, gas storage device into the VPP and proposed a basic near-zero carbon scheduling optimization model for GVPP under the optimization goal of minimizing operating costs. At last, this study constructed a stochastic scheduling optimization model for GVPP.

Details

International Journal of Climate Change Strategies and Management, vol. 15 no. 2
Type: Research Article
ISSN: 1756-8692

Keywords

Article
Publication date: 6 September 2019

Qingqing Zhou and Ming Jing

Expressional anomie (e.g. obscene words) can hinder communications and even obstruct improvements of national literacy. Meanwhile, the borderless and rapid transmission of the…

Abstract

Purpose

Expressional anomie (e.g. obscene words) can hinder communications and even obstruct improvements of national literacy. Meanwhile, the borderless and rapid transmission of the internet has exacerbated the influences. Hence, the purpose of this paper is detecting online anomic expression automatically and analyzing dynamic evolution processes of expressional anomie, so as to reveal multidimensional status of expressional anomie.

Design/methodology/approach

This paper conducted expressional anomie analysis via fine-grained microblog mining. Specifically, anomic microblogs and their anomic types were identified via a supervised classification method. Then, the evolutions of expressional anomie were analyzed, and impacts of users’ characteristics on the evolution process were mined. Finally, expressional anomie characteristics and evolution trends were obtained.

Findings

Empirical results on microblogs indicate that more effective and diversified measures need to be used to address the current large-scale anomie in expression. Moreover, measures should be tailored to individuals and local conditions.

Originality/value

To the best of the authors’ knowledge, it is the first research to mine evolutions of expressional anomie automatically in social media. It may discover more continuous and universal rules of expressional anomie, so as to optimize the online expression environment.

Details

The Electronic Library , vol. 37 no. 4
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 7 November 2023

Yue Zhou, Peiyi Chen, Qingqing Liu and Tingxi Wang

The purpose of the study is to explore the relationship between leader bottom-line mentality (BLM) and employee social cyberloafing behavior. Based on social exchange theory, the…

Abstract

Purpose

The purpose of the study is to explore the relationship between leader bottom-line mentality (BLM) and employee social cyberloafing behavior. Based on social exchange theory, the authors propose that leader BLM will promote employee social cyberloafing behavior via psychological contract breach, especially when employee needs for relatedness is high.

Design/methodology/approach

To test the hypotheses, the authors conducted a multi-wave, multi-source field study with 185 paired employee–leader dyads at three time points. The hypotheses were tested by Mplus with a bootstrap approach to obtain confidence intervals.

Findings

The results show that leader BLM has a positive impact on employee social cyberloafing behavior, which is mediated by psychological contract breach. In addition, employee needs for relatedness moderates this process. Specifically, when employees pertain high needs for relatedness, the influence of leader BLM will be stronger.

Practical implications

This research paper highlights the detrimental influence of leader BLM and provide directions for preventing employee cyberloafing behavior.

Originality/value

Previous studies have drawn inconsistent conclusions on the effectiveness of leader BLM, such as enhancing task performance and eliciting social undermining. This study further explores the underlying mechanism linking leader BLM to employee social cyberloafing behavior and the boundary conditions. This has subsequently provided practitioners with new perspectives regarding why employees engage in counter-productive social cyberloafing.

Details

Journal of Managerial Psychology, vol. 38 no. 8
Type: Research Article
ISSN: 0268-3946

Keywords

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