More haste, less speed: leader bottom-line mentality and employee counter-productive social cyberloafing

Abstract

Purpose

The purpose of the study is to explore the relationship between leader bottom-line mentality (BLM) and employee social cyberloafing behavior. Based on social exchange theory, the authors propose that leader BLM will promote employee social cyberloafing behavior via psychological contract breach, especially when employee needs for relatedness is high.

Design/methodology/approach

To test the hypotheses, the authors conducted a multi-wave, multi-source field study with 185 paired employee–leader dyads at three time points. The hypotheses were tested by Mplus with a bootstrap approach to obtain confidence intervals.

Findings

The results show that leader BLM has a positive impact on employee social cyberloafing behavior, which is mediated by psychological contract breach. In addition, employee needs for relatedness moderates this process. Specifically, when employees pertain high needs for relatedness, the influence of leader BLM will be stronger.

Practical implications

This research paper highlights the detrimental influence of leader BLM and provide directions for preventing employee cyberloafing behavior.

Originality/value

Previous studies have drawn inconsistent conclusions on the effectiveness of leader BLM, such as enhancing task performance and eliciting social undermining. This study further explores the underlying mechanism linking leader BLM to employee social cyberloafing behavior and the boundary conditions. This has subsequently provided practitioners with new perspectives regarding why employees engage in counter-productive social cyberloafing.

Citation

Zhou, Y., Chen, P., Liu, Q. and Wang, T. (2023), "More haste, less speed: leader bottom-line mentality and employee counter-productive social cyberloafing", Journal of Managerial Psychology, Vol. 38 No. 8, pp. 643-656. https://doi.org/10.1108/JMP-02-2023-0078