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1 – 10 of over 81000Yee Cheong Yong and Nur Emma Mustaffa
The purpose of this paper is to study the principal factors that are critical to the success of a construction project in Malaysia, and determine their relative importance as…
Abstract
Purpose
The purpose of this paper is to study the principal factors that are critical to the success of a construction project in Malaysia, and determine their relative importance as perceived by different respondents. The findings of this study will provide the researcher with up‐to‐date information in formulating appropriate strategies to address the challenges brought about by human‐related issues. The paper will only discuss the first part of the ongoing research based on the pilot survey.
Design/methodology/approach
Following a thorough literature search, a total of 37 factors were consolidated and grouped into seven major categories. These factors were assembled into a questionnaire survey and distributed to clients, consultants and contractors. The respondents represent a wide range of professions, including those who are involved in design, construction, engineering, project management and quantity surveying. An analysis of the responses identified 15 factors to be accepted as critical to the success of construction projects.
Findings
The results suggest a strong consistency in perception between respondents in recognising the significance of human‐related factors such as competence, commitment, communication and cooperation towards the success of a construction project. These factors being the core element in relationship‐based procurement reinforced the need and viability of such procurement methods to the Malaysian construction industry.
Practical implications
The findings can be used to facilitate the analysis of performance of various procurement systems, as well as identifying critical elements crucial to the development of a relationship‐based procurement in Malaysia.
Originality/value
This paper captures the perception of construction participants regarding the critical success factors of construction projects in Malaysia and fulfils an identified need to study the critical elements vital to the development of a new procurement approach in Malaysia.
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To reveal the mechanisms determining the success of ERP implementations on the basis of research conducted among practitioners dealing with ERP projects.
Abstract
Purpose
To reveal the mechanisms determining the success of ERP implementations on the basis of research conducted among practitioners dealing with ERP projects.
Design/methodology/approach
A collection of potential ERP implementation success factors was identified. The respondents expressed their opinions concerning the importance of subsequent factors for implementation success and about the factors' appearance in their projects. The synthetic measure of implementation success was constructed and the factors' impact on the implementation project success was examined. Then, the most influential factors for the ERP implementation success were selected.
Findings
Recognises the factors that have the greatest influence on implementation success, regardless of the project type. Moreover, the leading roles of certain factors appear among specific project groups. The practitioners do not appreciate the significance of particular factors which have an important influence on project success. Nevertheless, some factors, such as project manager presence, are overestimated. Some differences in perceptions and attitudes between parties involved in an implementation project were revealed.
Research limitations/implications
The need for further research on the success factors' verification depending on the project type, with possible introduction of additional criteria such as enterprise industry.
Practical implications
The research outcome is useful for professionals leading implementation projects and those making decisions for the first time on ERP system implementation. The results can be used by practitioners while managing the project and handling people's attitudes.
Originality/value
This paper proves the influence of particular factors on the ERP projects success in certain circumstances, thus giving insight into the genuine mechanisms determining ERP project outcome.
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Claude Doom, Koen Milis, Stephan Poelmans and Eric Bloemen
The purpose of this paper is to examine the critical success factors of ERP implementations in Belgian SMEs and to identify those success factors that are specific to a SME…
Abstract
Purpose
The purpose of this paper is to examine the critical success factors of ERP implementations in Belgian SMEs and to identify those success factors that are specific to a SME environment.
Design/methodology/approach
The authors survey the literature to discover and classify critical success factors that are potentially applicable to small and medium‐sized enterprises. Through a survey and a multiple case study within four Belgian companies, the authors investigate which of these critical success factors apply to SMEs.
Findings
The results show that most of the success factors found in the literature apply to SMEs. Nevertheless, distinct differences were found as well. Some factors, such as a clear scope definition and a standardised infrastructure, are not regarded as critical success factors for SMEs. Moreover, SMEs tend to rely relatively heavily on the input of consultants, who they use as a source of knowledge and experience. Moreover, SMEs need to be able to adjust their businesses quickly to be able to exploit their niche to the fullest extent.
Research limitations/implications
The research is limited to Belgian enterprises.
Originality/value
For SMEs, it is particularly important to recognise the elements for a successful ERP implementation. This paper examines the critical success factors of ERP implementations in small and medium‐sized enterprises, while the existing literature on critical success factors of ERP implementations focuses on large enterprises.
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Muhammad Ayat, Muhammad Imran, Azmat Ullah and Chang Wook Kang
The purpose of this study is to investigate the current literature that has explored project success in the information and communication technology (ICT) sector.
Abstract
Purpose
The purpose of this study is to investigate the current literature that has explored project success in the information and communication technology (ICT) sector.
Design/methodology/approach
The literature search was carried out for related articles in three databases: the Web of Science, Scopus and Ebscohost. Using a systematic literature review (SLR) methodology, 75 related articles were sorted out. Furthermore, the methods of frequency and content analysis were used to identify, categorize and arrange critical success factors (CSF) of ICT projects based on their importance, interrelation and cultural regions.
Findings
The findings in this study revealed that interest in researching success in ICT projects has increased significantly during the last five years. Through reviewing the selected articles, 25 CSF were identified. User participation, stakeholder relationship, project manager emotional intelligence, communication skills, and leadership skills, and top management support in the project emerged as the most important factors for ICT projects. Furthermore, we found that each regional group gives different level of importance to different CSF.
Practical implications
This study gives the opportunity to practitioners to control the highest value CSF to increase the success rate of ICT projects carried out in different cultural regions.
Originality/value
As the first study of its type, CSF were divided for different cultural regional groups. This paper further explained that certain CSF have different levels of importance in different culture regions. This study suggests that regional culture needs consideration during the evaluation of CSF.
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Shawn H. Charles, Alice Chang-Richards and (Kenneth) Tak Wing Yiu
The purpose of this study is to elicit the success factors from empirical evidence, as construction industry requires an improved understanding of factors for managing projects to…
Abstract
Purpose
The purpose of this study is to elicit the success factors from empirical evidence, as construction industry requires an improved understanding of factors for managing projects to positive outcomes. Increased stakeholder involvement, including the new technologies, achieving sustainability and safeguarding health and safety, whilst at the same time facing uncertainties, it is crucial to examine whether there are new factors that drive construction projects to succeed, especially from a value-driven perspective.
Design/methodology/approach
Using a systematic review approach, this research reviewed 172 studies published after 2004. When compared to a comprehensive project success factor framework presented by Chan et al. in 2004, 19 factors are considered new since 2004.
Findings
Though several scholarly outputs highlighted significant improvements to project operations and innovations in equipment and techniques, there has not been a comprehensive oversight since Chan’s et al. (2004) conceptual framework. This paper investigates 16 years of industry changes and identified two new success factors categories (innovation and sustainability) and 19 new factors that add to Chan’s et al. (2004) study. Consequently, a new framework of factors affecting project success was developed.
Originality/value
This paper was very specific in its attempt to find the new and additional success factors for managing construction projects. A new conceptual framework, which includes the newly identified factors, was then developed that will create a greater awareness of stakeholders’ concerns and ultimately contribute to significant improvement in developing project objectives and defining success measures.
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Julien Pollack and Chivonne Algeo
Many projects involve an organisational change component. Project management (PM) and change management (CM) have the potential to jointly contribute to the delivery of…
Abstract
Purpose
Many projects involve an organisational change component. Project management (PM) and change management (CM) have the potential to jointly contribute to the delivery of organisational changes. However, there is a lack of clarity in the literature about the boundary and relationship between these disciplines. The purpose of this paper is to explore the contribution these disciplines make to a set of project critical success factors, to understand the ways that these disciplines can most effectively work together.
Design/methodology/approach
This paper analyses data collected through an online survey, examining project managers’ and change managers’ perception of each disciplines’ contribution to critical success factors. The survey received 455 responses.
Findings
This paper identifies the success factors that are most clearly influenced by PM and CM, and areas where practitioners of these disciplines hold significantly different perceptions of their contributions. The results have been used to rank and categorise success factors based on the influence of each discipline. This has been used to develop a risk-based questionnaire to guide the contribution of PM and CM to the mitigation of specific project risks.
Originality/value
These findings will be of use to practitioners managing organisational change projects, or projects with a significant change component. The findings will be of assistance in determining the ways in which these disciplines should work together to mitigate risks associated with specific critical success factors.
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Mehmet Kirmizi and Batuhan Kocaoglu
This study explores the influencing factors of the enterprise resource planning (ERP) readiness stage on project success immediately after go-live from the project manager’s…
Abstract
Purpose
This study explores the influencing factors of the enterprise resource planning (ERP) readiness stage on project success immediately after go-live from the project manager’s perspective.
Design/methodology/approach
The influencing factors of the ERP readiness stage are explored through the literature and expert review sessions and are embedded in Kotter’s change management model. A survey-based empirical study is conducted among ERP project managers in Turkey in 2019 utilizing principal component analysis and multiple regression analysis to reveal the direct relation of influencing factors and project success.
Findings
Results show that the proposed model explains 65.179% of the variation with four components. The association of components through regression analysis reveals that project planning and management, employee commitment and change management directly relate to the ERP project success. Yet, surprisingly top management support is not directly correlated. Therefore, the results suggest that influencing factors of such long projects are to be evaluated by the stages of the project life cycle.
Research limitations/implications
This research is limited to the project managers’ perspective in Turkey and the readiness stage of the project life cycle.
Practical implications
The objectives of this research serve as a guideline for ERP project managers to consider the success factors in terms of ERP project phases. This ensures that the project manager allocates optimum resources to the right factors at the right time.
Originality/value
Despite numerous studies in the ERP readiness stage, this study opens new ways of future research while filling several gaps. First, the ERP readiness phase is discussed with a theoretical approach through Kotter’s change management model. Second, the influencing factors of the ERP readiness stage on ERP project success from the project manager’s perspective are explored, and factor structures are revealed. Then, the association of the factors with ERP project success of “immediately after go-live” is empirically tested.
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Ernest Effah Ameyaw and Albert P.C. Chan
Public–private partnerships (PPPs) are viewed as a reform tool for resolving inefficiency and absence of dynamism in water supply delivery in developing countries. However, the…
Abstract
Purpose
Public–private partnerships (PPPs) are viewed as a reform tool for resolving inefficiency and absence of dynamism in water supply delivery in developing countries. However, the requirements for their successful implementation have received very little attention. This paper aims to describe a set of critical success factors (CSFs) that, when given special and continual attention, would ensure a successful project implementation and to provide a predictive tool to aid implementers to evaluate the likelihood of a successful PPP water supply project.
Design/methodology/approach
Fourteen perceived CSFs were initially derived from project cases and extant literature, and verified through a two-round Delphi survey. Factor analysis established five critical success factor groups (CSFGs) that were then used to develop a fuzzy synthetic evaluation tool for assessing the chance of a successful project.
Findings
The five key CSFGs are commitment of partners, strength of consortium, asset quality and social support, political environment, and national PPP unit. The model output showed that, overall, these factors have a “very high” positive impact on a successful implementation of a water supply project. Hence, there is an excellent correlation between achievement of the CSFGs and project success. Success indices of individual principal factors are also “very high”.
Originality/value
The study presents a tool to public clients and private audience, and it is hoped that the study will trigger policy development towards PPP practice in developing countries, because these findings have wider implications for legal and regulatory systems, public capacity, financing, public procurement and politics.
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Ephrem Girma Sinesilassie, Kamalendra Kumar Tripathi, Syed Zafar Shahid Tabish and Kumar Neeraj Jha
The study of the success factors of a project is a means of improving the effectiveness of the project. Hence, the purpose of this paper is to identify various determinants and…
Abstract
Purpose
The study of the success factors of a project is a means of improving the effectiveness of the project. Hence, the purpose of this paper is to identify various determinants and validate their effects on the success of public construction projects in Ethiopia.
Design/methodology/approach
The study uses a questionnaire survey to collect data and structural equation modeling (SEM) to empirically examine the effect of determinants, namely, project manager’s competence, owner’s competence, management support and updates, scope clarity (SC), effective partnering, and monitoring and feedback on success of public construction projects which has been measured by performance on cost, schedule, quality and no-dispute parameters. Out of 407 questionnaires distributed among the selected respondents, a total of 200 completed questionnaires were received. The response rate was 49.1 percent.
Findings
The results depict that the investigated factors have a significant positive influence on the success of public construction projects with path coefficient of 0.82, the model is substantial in representing the relationship of the factors on the success of public construction projects and the factor “SC” plays a decisive role in the success of a project as it has a path coefficient of 0.98, and it is followed by “effective partnership, and owner’s competency” having equal path coefficients of 0.96.
Research limitations/implications
The proposed model was validated by collecting data from many senior construction executives in Ethiopia only, hence may induce certain bias in the outcome of the study.
Practical implications
The significance of six constructs is highlighted to help the project manager in understanding the role of various constructs in public construction projects. The results would enable researchers and industry practitioners to focus on a few factors to take proactive measures and get the optimum result in the successful delivery of public construction projects. Utilization of SEM in the understanding of the significance of various success determinants is an important contribution to the body of theoretical literature in construction management. Since the model includes constructs, SEM has been used for construct validation.
Social implications
The implications of this study are not limited to researchers and construction industry practitioners alone. The Ethiopian Government could adopt the results of this study to reduce/avoid additional cost incurred due to the poor performance of public construction projects which results in poor utilization and increased social and economic costs. Furthermore, the study may also help the government efforts to enhance efficiency and effectiveness in the use of public funds for construction projects which are an ongoing concern of government and of the international development community.
Originality/value
This work is original and has neither been published nor under consideration for publication elsewhere. This study can add value to the construction professional in public construction project management as well as the Government of Ethiopia.
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Kamalendra Kumar Tripathi and Kumar Neeraj Jha
The purpose of this paper is to evaluate and rank the success attributes and success factors of the construction organisations.
Abstract
Purpose
The purpose of this paper is to evaluate and rank the success attributes and success factors of the construction organisations.
Design/methodology/approach
The viewpoints of the experts engaged in Indian construction industry were used to apply factor analysis and fuzzy preference relation with the help of a questionnaire survey.
Findings
The findings indicate that project factor is the most important factor, whereas favourable market and marketing team is the least important factor. Among the success attributes, the availability of qualified staff is the most important attribute, and health and safety management plan is the least important attribute.
Research limitations/implications
Findings of this study are based on the viewpoint of the experts of construction organisations engaged in building projects in India.
Practical implications
The study can be used as a yardstick for the top management of construction organisations to manage their resources efficiently and to develop a strategy to be successful in this business.
Social implications
Indian construction industry provides direct and indirect employment to the people of India. Hence, the success of construction organisation will contribute to the development of the society and ultimately the nation.
Originality/value
In the earlier studies, researchers have used various statistical tools to identify and evaluate the alternatives for the success factors of construction organisations, but very few of them have tried to assign weights to those alternatives. The simple ranking of alternatives using various statistical analyses, such as mean and standard deviation, relative importance index, etc., is not much useful unless their relative weights are known. With the help of the present study, the authors have tried to overcome the shortcomings of the previous research works.
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