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Article
Publication date: 23 January 2019

Rebecca Reynolds, Sam Chu, June Ahn, Simon Buckingham Shum, Preben Hansen, Caroline Haythornthwaite, Hong Huang, Eric M. Meyers and Soo Young Rieh

Many of today’s information and technology systems and environments facilitate inquiry, learning, consciousness-raising and knowledge-building. Such platforms include e-learning…

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Abstract

Purpose

Many of today’s information and technology systems and environments facilitate inquiry, learning, consciousness-raising and knowledge-building. Such platforms include e-learning systems which have learning, education and/or training as explicit goals or objectives. They also include search engines, social media platforms, video-sharing platforms, and knowledge sharing environments deployed for work, leisure, inquiry, and personal and professional productivity. The new journal, Information and Learning Sciences, aims to advance our understanding of human inquiry, learning and knowledge-building across such information, e-learning, and socio-technical system contexts.

Design/methodology/approach

This article introduces the journal at its launch under new editorship in January, 2019. The article, authored by the journal co-editors and all associate editors, explores the lineage of scholarly undertakings that have contributed to the journal's new scope and mission, which includes past and ongoing scholarship in the following arenas: Digital Youth, Constructionism, Mutually Constitutive Ties in Information and Learning Sciences, and Searching-as-Learning.

Findings

The article offers examples of ways in which the two fields stand to enrich each other towards a greater holistic advancement of scholarship. The article also summarizes the inaugural special issue contents from the following contributors: Caroline Haythornthwaite; Krista Glazewski and Cindy Hmelo-Silver; Stephanie Teasley; Gary Marchionini; Caroline R. Pitt; Adam Bell, Rose Strickman and Katie Davis; Denise Agosto; Nicole Cooke; and Victor Lee.

Originality/value

The article, this special issue, and the journal in full, are among the first formal and ongoing publication outlets to deliberately draw together and facilitate cross-disciplinary scholarship at this integral nexus. We enthusiastically and warmly invite continued engagement along these lines in the journal’s pages, and also welcome related, and wholly contrary points of view, and points of departure that may build upon or debate some of the themes we raise in the introduction and special issue contents.

Article
Publication date: 20 February 2024

Zhengbiao Han, Huan Zhong and Preben Hansen

To reveal the emotions and information needs expressed by Chinese parents of children with autism spectrum disorder (ASD) in an online forum, and their relationship.

Abstract

Purpose

To reveal the emotions and information needs expressed by Chinese parents of children with autism spectrum disorder (ASD) in an online forum, and their relationship.

Design/methodology/approach

The 10,062 data were from “Yi Lin”, China’s largest online forum for ASD. Open coding identified parents’ emotions and information needs, and a chi-squared test explored the correlation.

Findings

First, parents’ emotions were categorized into four themes: emotions about coping with their child’s care, emotions about the parents’ own behavior, emotions about social support with other parents and emotions about anticipating the future. Parents’ overall emotions were negative (72.47%), while the tendency of emotions varied among the four themes. Second, five information needs topics were expressed: intervention and training of ASD, parenting experiences, schooling issues, social interaction and support and future development. Different information needs topics contained different themes of emotions. Third, the tendency of emotions and expression of information needs were significantly correlated. Negative emotions had a statistically significant correlation in expression of information needs.

Originality/value

This study reveals the relationship between the emotions and information needs expressed by parents of children with ASD. The ASD forum could develop emotional support modules and functions for parents and facilitate emotional communication between parents.

Details

Aslib Journal of Information Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2050-3806

Keywords

Article
Publication date: 8 October 2018

Morten Hertzum and Preben Hansen

Information seeking is often performed in collaborative contexts. The research into such collaborative information seeking (CIS) has been proceeding since the 1990s but lacks…

Abstract

Purpose

Information seeking is often performed in collaborative contexts. The research into such collaborative information seeking (CIS) has been proceeding since the 1990s but lacks methodological discussions. The purpose of this paper is to analyze and discuss methodological issues in existing CIS studies.

Design/methodology/approach

The authors systematically review 69 empirical CIS studies.

Findings

The review shows that the most common methods of data collection are lab experiments (43 percent), observation (19 percent) and surveys (16 percent), that the most common methods of data analysis are description (33 percent), statistical testing (29 percent) and content analysis (19 percent) and that CIS studies involve a fairly even mix of novice, intermediate and specialist participants. However, the authors also find that CIS research is dominated by exploratory studies, leaves it largely unexplored in what ways the findings of a study may be specific to the particular study setting, appears to assign primacy to precision at the expense of generalizability, struggles with investigating how CIS activities extend over time and provides data about behavior to a larger extent than about reasons, experiences and especially outcomes.

Research limitations/implications

The major implication of this review is its identification of the need for a shared model to which individual CIS studies can contribute in a cumulative manner. To support the development of such a model, the authors discuss a model of the core CIS process and a model of the factors that trigger CIS.

Originality/value

This study assesses the current state of CIS research, provides guidance for future CIS studies and aims to inspire further methodological discussion.

Article
Publication date: 11 January 2024

Dingyu Shi, Xiaofei Zhang, Libo Liu, Preben Hansen and Xuguang Li

Online health question-and-answer (Q&A) forums have developed a new business model whereby listeners (peer patients) can pay to read health information derived from consultations…

Abstract

Purpose

Online health question-and-answer (Q&A) forums have developed a new business model whereby listeners (peer patients) can pay to read health information derived from consultations between askers (focal patients) and answerers (physicians). However, research exploring the mechanism behind peer patients' purchase decisions and the specific nature of the information driving these decisions has remained limited. This study aims to develop a theoretical model for understanding how peer patients make such decisions based on limited information, i.e. the first question displayed in each focal patient-physician interaction record, considering argument quality (interrogative form and information details) and source credibility (patient experience of focal patients), including the contingent role of urgency.

Design/methodology/approach

The model was tested by text mining 1,960 consultation records from a popular Chinese online health Q&A forum on the Yilu App. These records involved interactions between focal patients and physicians and were purchased by 447,718 peer patients seeking health-related information until this research.

Findings

Patient experience embedded in focal patients' questions plays a significant role in inducing peer patients to purchase previous consultation records featuring exchanges between focal patients and physicians; in particular, increasingly detailed information is associated with a reduced probability of making a purchase. When focal patients demonstrate a high level of urgency, the effect of information details is weakened, while the interrogative form is strengthened.

Originality/value

The originality of this study lies in its exploration of the monetization mechanism forming the trilateral relationship between askers (focal patients), answerers (physicians) and listeners (peer patients) in the business model “paying to view others' answers” in the online health Q&A forum and the moderating role of urgency in explaining the mechanism of how first questions influence peer patients' purchasing behavior.

Details

Aslib Journal of Information Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2050-3806

Keywords

Article
Publication date: 18 October 2019

Jia Tina Du, Abu Shamim Mohammad Arif and Preben Hansen

Collaborative information search (CIS) is a growing and significant research area. Query formulation and reformulation is an important search strategy in information search…

Abstract

Purpose

Collaborative information search (CIS) is a growing and significant research area. Query formulation and reformulation is an important search strategy in information search. However, limited research has investigated query behavior during CIS. The purpose of this paper is to characterize collaborative query reformulation (CQR) by exploring the sources of collaborative query (CQ) terms and the types and patterns of CQR in the context of tourism information search.

Design/methodology/approach

An empirical study was designed to investigate search query reformulation as tourists performed CIS on a devised interface. A total of 36 participants (in 18 pairs) took part in the study; data were documented in pre- and post-search questionnaires, search logs and chat logs.

Findings

The findings show that participants intermixed individual search and collaborative search during CIS. Participants constructed CQ terms mainly by selecting terms from individual search queries and discussion chat logs. Eight types of CQR were identified, with specialization (82 percent) accounting for the most used search tactics. At most times, participants were found to add terms to the previous query. Findings demonstrated 27 specific CQR patterns; in excess of two-third participants (69 percent) took only one move to reformulate CQ by adding terms, or replacing/using new words.

Practical implications

The results of this research can be used to inform the design of search systems supporting collaborative querying in CIS.

Originality/value

This study is highlighting an important research direction of CQ reformulation in collaborative search while previous studies of the topic are limited, comparing to the vast body of work on query reformulation in individual information search using regular search systems.

Details

Online Information Review, vol. 43 no. 7
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 19 October 2023

Zhengbiao Han, Huan Zhong and Preben Hansen

This study aims to explore the information needs of Chinese parents of children with Autism Spectrum Disorder (ASD) and how these needs evolve as their children develop.

Abstract

Purpose

This study aims to explore the information needs of Chinese parents of children with Autism Spectrum Disorder (ASD) and how these needs evolve as their children develop.

Design/methodology/approach

This study collated 17,122 questions regarding raising children with ASD via the Yi Lin website until November 2021.

Findings

The information needs of parents of children with ASD were classified into two categories: 1) Cognition-motivation: related to children with ASD; and 2) Affection-motivation: related to their parents. Child development causes the adaptation of information needs of these parents. Within the first three years, nine different topics of these parents' information needs were identified. Major information needs at this stage are as follows: intervention content, intervention methods and pre-diagnosis questions. During the ages of three to six years, there were 13 topics of information needs for parents, focusing on three areas: intervention content, intervention methods and diagnosis and examination. There are eight topics of information needs post six years. Parents are more concerned with the three topics of intervention content, life planning and intervention methods.

Originality/value

This novel study indicates the complex and changing information needs of parents of children with ASD in China. It may enhance the understanding of the information needs of these parents at theoretical and practical levels, provide support for them to understand their own information needs and provide a reference for relevant government and social organisations to provide targeted information services for them.

Peer review

The peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-04-2022-0247

Details

Online Information Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1468-4527

Keywords

Open Access
Article
Publication date: 15 July 2021

Ilia Maslov, Shahrokh Nikou and Preben Hansen

This paper aims to explore the perspectives of university students on the learning management system (LMS) and determine factors that influence user experience and the outcomes of…

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Abstract

Purpose

This paper aims to explore the perspectives of university students on the learning management system (LMS) and determine factors that influence user experience and the outcomes of e-learning.

Design/methodology/approach

This paper employs a mixed-method approach. For qualitative data, 20 semi-structure interviews were conducted. Moreover, for quantitative data, a short survey was developed and distributed among the potential respondents.

Findings

The results showed that students, particularly in programs where courses are mainly offered online, are dependent on such learning platforms. Moreover, the use of modular object-oriented dynamic learning environment (Moodle) as an application of LMS was rated positively, and e-learning was considered as an effective sustainable learning solution in current conditions.

Originality/value

The authors have illustrated empirically how the notion of UX of the LMS provides a means of exploring both students' participation in e-learning and their intention towards using such learning platforms.

Details

The International Journal of Information and Learning Technology, vol. 38 no. 4
Type: Research Article
ISSN: 2056-4880

Keywords

Article
Publication date: 17 June 2022

Huan Zhong, Zhengbiao Han and Preben Hansen

This systematic literature review aims to elaborate the research progress of information practices to help other researchers attain a more holistic and comprehensive understanding…

Abstract

Purpose

This systematic literature review aims to elaborate the research progress of information practices to help other researchers attain a more holistic and comprehensive understanding of the field.

Design/methodology/approach

Following a systematic review protocol, 123 research articles from nine academic databases were included in the analysis.

Findings

Four separate results can be outlined. First, practice theory, social constructionist theory and activity theory are often used as the theoretical basis for the study of information practices. Second, people will engage in specific information practice activities in different external and internal contexts. The external contexts include social and needs contexts. The internal contexts include information source horizons, user's affection and user's cognition. Third, the existing information practice models can be divided into static and dynamic types. These models mainly reflected activities and influencing factors of information practices. Fourth, qualitative methods were the most used in information practice research.

Research limitations/implications

The field of information practices is a vast, expanding research field. This research will focus only on a specific section, namely concepts, activities, contexts and models. Researchers could contribute to exploring the concepts, components and mechanisms of information practices by combining theories from various disciplines, such as sociology and behavioral science.

Originality/value

This is the first study to reveal the general picture of information practices. It also elaborates the characteristics of people's information practices and shows the potential development direction for future research.

Details

Journal of Documentation, vol. 79 no. 1
Type: Research Article
ISSN: 0022-0418

Keywords

Article
Publication date: 14 October 2013

Preben Hansen, Anni Järvelin and Antti Järvelin

– This study aims to examine manually formulated queries and automatic query generation in an early phase of a patent “prior art” search.

Abstract

Purpose

This study aims to examine manually formulated queries and automatic query generation in an early phase of a patent “prior art” search.

Design/methodology/approach

The study was performed partly within a patent domain setting, involving three professional patent examiners, and partly in the context of the CLEF 2009 Intellectual Property (CLEF-IP) track. For the exploratory study of user-based query formulation, three patent examiners performed the same three simulated real-life patent tasks. For the automatic query generation, a simple term-weighting algorithm based on the RATF formula was used. The manually and automatically created queries were compared to analyse what kinds of keywords and from which parts of the patent documents were selected.

Findings

For user-formulated queries, it was found that patent documents were read in a specific order of importance and that the time varied. Annotations and collaboration were made while reading and selecting/ranking terms. Ranking terms was experienced to be harder than selecting terms. For the automatic formulated queries, it was found that the term frequencies used in the RATF alone will not quite approximate what terms will be judged as relevant query terms by the users. Simultaneously, the results suggest that developing a query generation tool for generating initial queries based on patent documents is feasible.

Research limitations/implications

These preliminary but informative results need to be viewed in the light that only three patent experts were observed and that a small set of topics was used.

Originality/value

It is usually difficult to get access to the setting of the patent domain and the results of the study show that the methodology provided a feasible way to study manual and the manual query formulation of the patent engineer.

Article
Publication date: 1 October 2005

Preben Hansen and Jussi Karlgren

This paper aims to investigate how readers assess relevance of retrieved documents in a foreign language they know well compared with their native language, and whether work‐task…

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Abstract

Purpose

This paper aims to investigate how readers assess relevance of retrieved documents in a foreign language they know well compared with their native language, and whether work‐task scenario descriptions have effect on the assessment process.

Design/methodology/approach

Queries, test collections, and relevance assessments were used from the 2002 Interactive CLEF. Swedish first‐language speakers, fluent in English, were given simulated information‐seeking scenarios and presented with retrieval results in both languages. Twenty‐eight subjects in four groups were asked to rate the retrieved text documents by relevance. A two‐level work‐task scenario description framework was developed and applied to facilitate the study of context effects on the assessment process.

Findings

Relevance assessment takes longer in a foreign language than in the user first language. The quality of assessments by comparison with pre‐assessed results is inferior to those made in the users' first language. Work‐task scenario descriptions had an effect on the assessment process, both by measured access time and by self‐report by subjects. However, effects on results by traditional relevance ranking were detectable. This may be an argument for extending the traditional IR experimental topical relevance measures to cater for context effects.

Originality/value

An extended two‐level work‐task scenario description framework was developed and applied. Contextual aspects had an effect on the relevance assessment process. English texts took longer to assess than Swedish and were assessed less well, especially for the most difficult queries. The IR research field needs to close this gap and to design information access systems with users' language competence in mind.

Details

Journal of Documentation, vol. 61 no. 5
Type: Research Article
ISSN: 0022-0418

Keywords

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