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1 – 2 of 2Derek Lawrence and Peter Yarlett
Presents a competency framework developed by London Borough ofCroydon for the council′s employees, in an attempt to develop managementskills and improve service quality. Describes…
Abstract
Presents a competency framework developed by London Borough of Croydon for the council′s employees, in an attempt to develop management skills and improve service quality. Describes the implementation of the framework and the positive use of appraisal as a development activity leading to training programmes and the creation of a learning environment. Concludes that training and development cannot be seen as separate from the process of change. Suggests that such training should, in fact, be given before implementing change so that employees are more able to cope.
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This special “Anbar Abstracts” issue of the Industrial and Commercial Training is split into five sections covering abstracts under the following…
Abstract
This special “Anbar Abstracts” issue of the Industrial and Commercial Training is split into five sections covering abstracts under the following headings:Education/Graduates/Students; Training/Learning Techniques; Management Development; Career/Human Resources Development; Training Technology.