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Article
Publication date: 29 April 2014

Maria Vakola

The readiness level may vary on the basis of what employees perceive as the balance between costs and benefits of maintaining a behavior and the costs and benefits of change. The…

11116

Abstract

Purpose

The readiness level may vary on the basis of what employees perceive as the balance between costs and benefits of maintaining a behavior and the costs and benefits of change. The purpose of this paper is to examine the concept of individual readiness to change and the impact of perceived impact of organizational change on its relationship with personality and context characteristics.

Design/methodology/approach

In all, 183 employees of a technological company based in Greece completed a questionnaire. This company was implementing a large scale restructuring change project.

Findings

The results show that perceived impact of change mediates the relationship between the pre-change conditions and work attitudes and individual readiness to change.

Practical implications

Employees who are confident about their abilities they experience high levels of readiness to change and therefore managers may want to examine this variable when selecting people for jobs entailing change. Creating a climate of trust and enhance positive communication also have an influence on individual readiness to change. Satisfied employees are more ready to change because they weigh the positive consequences of changing as significant and therefore decide to embrace change.

Originality/value

This research addressed the need for a more person-oriented approach in the study of change, exploring the concept of individual readiness to change and the perceived benefit of this change.

Details

Leadership & Organization Development Journal, vol. 35 no. 3
Type: Research Article
ISSN: 0143-7739

Keywords

Article
Publication date: 20 March 2017

Akhter Ali, Dil Bahadur Rahut, Khondoker Abdul Mottaleb and Olaf Erenstein

This paper aims to assesses impacts of perceived weather changes (i.e. temperature, wind and rainfall) at the farm household level on income, poverty, wheat yield and use of…

Abstract

Purpose

This paper aims to assesses impacts of perceived weather changes (i.e. temperature, wind and rainfall) at the farm household level on income, poverty, wheat yield and use of timber and non-timber forest products in Pakistan’s Himalayan region. Mountains are fragile ecosystems – particularly for farming and in the context of climate change. Yet for many such geographies, there is limited empirical understanding of the potential impacts of climate change.

Design/methodology/approach

It uses a comprehensive field survey of 500 farmers from the Gilgit-Baltistan territory (comprising seven districts Ghizer, Gilgit, Diamer, Astore, Skardu, Ghance and Hunza-Nagar). A multivariate probit model first assesses the factors associated with perceived weather changes by farm households and a propensity score matching (PSM) approach then estimates the impacts of the perceived changes in temperature, wind and rainfall.

Findings

The empirical results show that an overwhelming majority of the farmers experience climate change, which primarily has adverse impacts on household income, poverty levels and wheat yields and increases dependence on both timber and non-timber forest products.

Originality/value

This paper contributes to the scanty literature on the climate change in the Himalayan region of Pakistan.

Details

International Journal of Climate Change Strategies and Management, vol. 9 no. 2
Type: Research Article
ISSN: 1756-8692

Keywords

Article
Publication date: 16 August 2024

Vishag Badrinarayanan, Deva Rangarajan, Christine Lai-Bennejean, Melanie Bowen and Timo Arvid Kaski

Although organizations are investing heavily in digital transformation (DT) of the sales function, implementation and exploitation at the sales force level are ongoing challenges…

Abstract

Purpose

Although organizations are investing heavily in digital transformation (DT) of the sales function, implementation and exploitation at the sales force level are ongoing challenges. As sales managers serve as conduits of influence between top management and the sales force, the success of strategic initiatives, such as DT, hinges heavily on leveraging their influence to promote change adoption at the sales force level. Accordingly, this research is guided by the research question: how can sales organizations secure the buy-in of sales managers and induce their championing behaviors directed toward the sales force?. The purpose of this paper is to investigate how organizational and psychological resources influence sales managers' DT change champion through their change readiness.

Design/methodology/approach

Construing DT in sales as an organizational change that creates contextual job demands, the theoretical framework offers several hypotheses linking organizational and personal resources with sales managers’ change readiness and championing behaviors. The perceived impact of change is included as a moderating variable. Using data from a sample of 176 business-to-business sales managers, the hypotheses are tested using partial least squares structural equation modeling.

Findings

The authors demonstrate that two change-related organizational resources (change communication and change mobilization) and a personal psychological resource (psychological capital) facilitate sales managers’ emotional and cognitive change readiness, which, in turn, enhances their championing behaviors toward DT initiatives. Further, the authors find that perceived change impact augments the effects of organizational and psychological resources on change readiness, thus highlighting the importance of effective positioning of the outcomes of change.

Practical implications

This study provides practitioners with actionable guidance on securing the buy-in of sales managers for change initiatives such as DT. Specifically, communication and mobilization are critical inducements. Managers who score high on psychological capital can be targeted as change agents. Further, the impact of change needs to be framed positively, as the resultant perceptions magnify the effects of organizational resources.

Originality/value

While prior research has examined salespeople’s response to change, very little is known about the antecedents of change readiness and championing behavior among sales managers. Based on the results, the authors identify theoretical and managerial implications as well as future research directions.

Details

Journal of Business & Industrial Marketing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0885-8624

Keywords

Article
Publication date: 1 January 2004

Les Worrall and Cary Cooper

Redundancy, delayering, downsizing and various other forms of organisational change, often accompanied by the managerial fad of the moment, have become increasingly prevalent over…

3344

Abstract

Redundancy, delayering, downsizing and various other forms of organisational change, often accompanied by the managerial fad of the moment, have become increasingly prevalent over the last ten years. This paper is based on the results of a four‐year University of Manchester Institute of Science and Technology (UMIST)‐Chartered Management Institute (CMI) research programme (the Quality of Working Life Project) that was designed to explore the changing nature of managerial work in the UK and also to assess the impact of different forms of organisational change on managers’ perceptions of the organisations they work within. The analysis reported here indicates clearly that some forms of change (notably redundancy and delayering) have had particularly damaging effects on managers’ experiences in the workplace and ultimately on their behaviours within and beyond their organisations. The objectives of this paper are, first, to paint a picture of recent organisational change in the UK based on the responses of members of the CMI, second, to explore how change has affected managers’ perceptions of their organisations and their working lives and, third, to explore if different forms of change (particularly redundancy and delayering) have had a differential impact on managers’ perceptions of their organisations “as a place to work”.

Details

Journal of Managerial Psychology, vol. 19 no. 1
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 20 August 2024

Kleanthis K. Katsaros

Based on the job demands-resources theory, the objective of the current research is to investigate the influence of contextual (i.e. change information), as well as, personal…

Abstract

Purpose

Based on the job demands-resources theory, the objective of the current research is to investigate the influence of contextual (i.e. change information), as well as, personal (i.e. meaning-making) change resources on the perceived change uncertainty (PCU) and employee burnout (i.e. emotional exhaustion, cynicism, professional efficacy) relationship.

Design/methodology/approach

The paper examines (1) whether PCU is related to burnout, (2) the extent to which change information and meaning-making are directly associated with burnout and (3) whether change information and meaning-making moderate the relationship between PCU and employee burnout. The research data were collected (in three sequential phases) from 293 employees of a group of Luxury Hotels and Resorts located in Southern Greece that has undergone a major cultural change.

Findings

The research findings suggest that change information is related to exhaustion and cynicism, as well as, that meaning-making is directly related to all of the burnout components. Change information buffered the negative relationship between PCU and exhaustion and between PCU and cynicism. Meaning-making moderated the negative relationship between PCU and exhaustion.

Practical implications

The results support that leaders and managers will benefit significantly if they realize how important is to ensure that these change resources (i.e. change information and meaning-making) are in place during organizational changes and constantly evaluate the factors that can increase their employees’ well-being.

Originality/value

The originality of this study lies in the finding that change information moderated the negative relationship between PCU and exhaustion, as well as, PCU and cynicism; and that meaning-making moderated the negative relationship between PCU and exhaustion. Further, the study refers to the Greek tourism industry (9th in the word in terms of international tourist arrivals) which plays a pivotal role to the Greek economy. Finally, the research findings contribute to the uncertainty reduction theory, as well as, other related notions.

Details

Journal of Hospitality and Tourism Insights, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9792

Keywords

Article
Publication date: 1 October 2000

Les Worrall, Cary L. Cooper and Fiona Campbell‐Jamison

The paper is based on a five year, UMIST‐Institute of Management study into the changing nature of the quality of working life and seeks to uncover differences in the incidence…

5528

Abstract

The paper is based on a five year, UMIST‐Institute of Management study into the changing nature of the quality of working life and seeks to uncover differences in the incidence and impact of organizational change on the perceptions and experiences of managers in the public sector, the private sector and the (former public) utilities. The research indicates that there are significant differences in the impact of organizational change on managers in the three sectors with public sector managers and managers from the utilities having been more adversely affected. An analysis of managers’ perceptions of their “organization as a place to work”, prevailing managerial styles in their organization and managers’ perceptions of the “changing nature of their job” also reveals wide differences between managers in the three different sectors.

Details

Personnel Review, vol. 29 no. 5
Type: Research Article
ISSN: 0048-3486

Keywords

Article
Publication date: 3 May 2016

Mari Svendsen and Thomas S. Joensson

The purpose of this paper is to explore the relationship between transformational leadership and voice during the change-planning process. The authors propose a moderated…

3004

Abstract

Purpose

The purpose of this paper is to explore the relationship between transformational leadership and voice during the change-planning process. The authors propose a moderated mediation model to investigate the relationship between voice, other change-related variables, and the boundary conditions of transformational leadership.

Design/methodology/approach

The authors collected survey data from 124 employees and their leaders in a medical technology company in Norway. The organization was planning a major restructuring of its working procedures. The authors analyzed the data using PROCESS and a fixed effect approach.

Findings

The results suggest that transformational leadership has no effect on change-related voice (CRV) by itself. However, there is an indirect effect through affective commitment to change. This effect is conditional on the employees’ level of perceived change impact.

Research limitations/implications

The paper is limited by the cross-sectional design of the study. Other potential limitations are discussed.

Originality/value

The paper is the first to explore the relationship between transformational leadership and CRV, and is thus interesting for practitioners who wish to increase the level of CRV from their employees. Furthermore, researchers interested in organizational change and proactivity constructs such as voice will also find the paper valuable.

Details

Leadership & Organization Development Journal, vol. 37 no. 3
Type: Research Article
ISSN: 0143-7739

Keywords

Article
Publication date: 1 August 2000

Les Worrall, Fiona Campbell and Cary Cooper

Redundancy, delayering and other forms of organizational change have become increasingly prevalent over the last ten years. This paper is based on a five year UMIST‐Institute of…

4696

Abstract

Redundancy, delayering and other forms of organizational change have become increasingly prevalent over the last ten years. This paper is based on a five year UMIST‐Institute of Management research programme which has been used to explore the impact of redundancy on UK managers’ sense of loyalty, motivation, morale and loyalty to the organization. The paper reveals that redundancy is a particularly damaging form of organizational change even on the survivors of redundancy. The research reveals that where redundancy has been used as a means of change surviving managers’ perceptions of their organizations are significantly more adversely affected than where change is enacted without the use of delayering or redundancy. The research raises significant questions about how change is managed in organizations.

Details

Journal of Managerial Psychology, vol. 15 no. 5
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 20 January 2020

Ali Allaoui and Rachid Benmoussa

The purpose of this paper is to study the attitudes of higher education employees to the change with Lean at public universities in Morocco in order to determinate the factors of…

3111

Abstract

Purpose

The purpose of this paper is to study the attitudes of higher education employees to the change with Lean at public universities in Morocco in order to determinate the factors of resistance to change and to look for the motivating factors that encourage these employees to participate in change project with Lean.

Design/methodology/approach

A questionnaire sent to all administrative and technical staff of higher education at five public universities in Morocco during year 2019. This study has analyzed both a person-oriented approach and a variable-oriented approach and characterized by using Lewin’s change model to manage change with Lean.

Findings

The results show that individual, organizational and group factors have a positive impact on employees’ attitudes toward change with Lean but individual factors are more important than other factors.

Research limitations/implications

The research is limited to universities in Morocco and mainly public universities. It is only interested in the first stage in the change process with Lean (unfreezing). Understanding employee attitudes, determining motivation factors and the causes behind resistance to change before embarking in change journey with Lean Higher Education (LHE) enables the public universities in Morocco (management) to better prepare for change by reducing resistance to change to create a favorable climate to implement LHE.

Originality/value

The majority of research works to date focus on implementation of LHE without giving interest to the preparation of the organizational change, this last is very much requested to determine the driving and restraining forces in order to reduce the resistance to change that is the main reason of failure of many change programs. This paper attempts to determinate the factors of resistance to change which allows to the public universities in Morocco to overcome them before moving to the changing stage.

Details

Journal of Organizational Change Management, vol. 33 no. 2
Type: Research Article
ISSN: 0953-4814

Keywords

Article
Publication date: 6 February 2010

Dennis G. Erwin and Andrew N. Garman

The purpose of this paper is to study recently published research to identify findings that provide research‐based guidance to organizational change agents and managers in…

39105

Abstract

Purpose

The purpose of this paper is to study recently published research to identify findings that provide research‐based guidance to organizational change agents and managers in addressing individual resistance to organizational change initiatives.

Design/methodology/approach

The paper examines published research appearing in peer‐reviewed journals since 1998 that focus on exploring individual resistance to organizational change.

Findings

Recent published research provides considerable practical guidance to organizational change agents and managers in understanding and dealing with resistance to change. Recent research examines the cognitive, affective, and behavioral dimensions of individual resistance and how it is influenced by: individual predispositions towards openness and resistance to change; individuals' considerations of threats and benefits of change; communication, understanding, participation, trust in management, management styles, and the nature of relationships with the change agents.

Research limitations/implications

This paper is limited to research articles involving resistance to organizational change published in peer‐reviewed journals from 1998 to 2009. Also, the paper finds that reported research used primarily self‐report questionnaires to gather data, which are quantitatively analyzed. Such a lack of diversity of research methodologies provides a limited perspective of resistance to organizational change that might have been broadened by qualitative and practice‐based methods (e.g. case studies and action research).

Practical implications

A framework is presented linking organizational change research findings to specific change practitioner recommendations. Limitations of recent research are also discussed.

Originality/value

Most studies provide an examination of a limited number of variables influencing resistance to change, and are not necessary designed to provide practical guidance to change practitioners. This paper provides a comprehensive framework of constructs and variables specifically aimed at linking research‐based findings to guidance for change practitioners.

Details

Leadership & Organization Development Journal, vol. 31 no. 1
Type: Research Article
ISSN: 0143-7739

Keywords

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