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This paper seeks to analyze government survey data on what concerns leisure and hospitality employers most when considering hiring people with disabilities, as well as what hiring practices best alleviate these concerns. Special attention is to be given to the theory of planned behavior in these aims.

US government survey data of leisure and hospitality employers' perspectives were disaggregated and examined using F‐, T‐, and Z‐tests.

Employee abilities and workplace accommodations raised substantial concerns, while financial incentives and practices addressing workplace attitudes were seen as especially helpful solutions. Employer concerns toward hiring varied significantly by employer size, with employers with more workers being more likely to hire those with disabilities than those with fewer workers.

Future research should work to overcome limitations inherent in the source data used by further disaggregating business types within the leisure and hospitality industry, and to examine how socio‐demographic factors impact employer perceptions.

This is the first study to statistically test and apply the theory of planned behavior to the most recent nationally representative and randomized survey data of leisure and hospitality employer perceptions on hiring people with disabilities.

“Public librarians are not interested in collection development issues.”

In the finding and using of research results, the enquirer is always well advised to have an overview of the audience for and intention of, a document before becoming immersed in as contents. This for “Making Library Research Results Pay”. We have a varied audience in mind. Firstly, we are concerned to meet the needs of the person beginning research work, secondly, to help those involved in development and application work, and thirdly, to assist those professionally involved in the dissemination of research results.

The review begins with a look at the interlending of audiovisual materials. The main obstacles in this area are fear of damage in transit and packaging problems, costs of transportation, copyright and contractual restrictions, the lending/reference conflict, and problems of incompatibility of technical equipment. The general problems are discussed and also the situation in the United Kingdom and Australia. The interlending of music is examined with a critical look at an ambitious scheme for combining ILL and publication on demand by using telefacsimile. A continued growth in the volume of interlending traffic is detected by analysing figures from Canada, the USA, the German Democratic Republic, and the UK. The administration of ILL systems is critical for their efficiency and the questions of staffing and finance are examined. The nature of ILL work has changed so as to require more qualified staff and it is necessary to look at all the components of interlending work to estimate what elements, if any, should be charged to the system itself and what are overheads for general library use. Finally the value of grandiose networking schemes in Third World countries is questioned in the light of experiences from the Arab World, India, and Brazil.

Few issues in recent times have so provoked debate and dissention within the library field as has the concept of fees for user services. The issue has aroused the passions of our profession precisely because its roots and implications extend far beyond the confines of just one service discipline. Its reflection is mirrored in national debates about the proper spheres of the public and private sectors—in matters of information generation and distribution, certainly, but in a host of other social ramifications as well, amounting virtually to a debate about the most basic values which we have long assumed to constitute the very framework of our democratic and humanistic society.

A consumer survey of document delivery in academic settings was conducted using a conjoint analysis approach. During interviews with 79 randomly chosen faculty members and graduate students at three Ohio universities, respondents were each asked to answer hypothetical questions about ordering a desired article. Questions focused on ordering articles from a commercial document delivery service or through interlibrary loan. Factors such as the price of the document, the speed of delivery, and the method of ordering were varied from question to question. Survey results found the price of the document to be the most important consideration. Respondents also expressed more willingness to use interlibrary loan than a commercial service.

This paper reviews the literature on disability inclusion (DI) in supply and demand chains of hospitality and tourism (H&T) organisations. The purpose of this study is to assess disability support and interventions within H&T organisations. Through the assessment, we identified gaps to recommend H&T scholars’ and practitioners’ knowledge of DI from new perspectives.

An integrative review was conducted to examine the published evidence on DI in H&T organisations. This study used high-ranking H&T journals from the Scopus and Web of Science databases between 2001 and 2023. In total, 101 empirical papers met the criteria for the review analysis.

DI focuses heavily on customer disabilities, with scant research on DI in H&T employment. The review emphasises the critical need for empirical research into the varied disability employment ecosystem within H&T organisations, focusing on social integration for inclusive workplaces.

This study contributes to the H&T literature, which previously overlooked the disability context in diversity. The research offers strategies for creating inclusive environments in the H&T industry for disabled consumers and producers.

As document supply grows in volume and importance it becomes more necessary to measure its performance. Nearly all measures are relative — over time, across countries, and between systems; they should therefore be consistent and comparable. The main measures are: fill rate (broken down by subject, form and date); speed (broken down into the various processes involved in document supply); user satisfaction (because users' needs may not be articulated); and costs. There may be trade‐offs between different measures (eg speed and costs). Any measurement system must be practical. Most data will be collected by sampling, but well designed automated systems in future should enable better measures to be calculated with less effort.